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The Customer Service Knowledge Coordinator supports the development and optimization of customer service automation and knowledge management processes.
Working under the Customer Service Knowledge Manager, this role focuses on improving self-service capabilities, reporting, maintaining the knowledge base, and supporting the implementation of automations and AI-driven solutions that enhance the efficiency of the Customer Service organization.
Responsibilities:
Support the implementation and maintenance of customer service automations using tools such as Zendesk triggers, macros, workflows, and AI solutions.
Work with technical teams and the Knowledge Manager to help configure and optimize automation flows.
Assist in testing and validating new automation and AI features before deployment.
Maintain and update the Customer Service knowledge base to ensure content remains accurate, structured, and easy to use.
Assist in identifying knowledge gaps and documenting new processes or solutions.
Work closely with Customer Service teams to understand operational needs and improve documentation and automation coverage.

Required Senior Back-End Engineer
The Role
As a Senior Software Engineer, youll design, develop, and deploy robust software systems across our platform. Youll have ownership of end-to-end projects, the autonomy to lead from idea to implementation, and the opportunity to work across product lines - from scalable APIs and secure infrastructure to machine learning.
The role also brings unique engineering challenges shaped by regulatory and compliance requirements - pushing your creativity and technical capabilities.
Who You Are:
A product-minded engineer who loves solving problems at scale
Comfortable owning full systems - from architecture to deployment
Passionate about writing clean, maintainable code with an eye on the end user
A collaborative team player who mentors generously and learns continuously
Curious, thoughtful, and excited by a fast-moving environment
What Youll Actually Be Doing
Design, build, test, and deploy backend systems for high-scale financial applications
Lead architecture reviews and drive decisions across technologies and platforms
Write well-tested code and review peers work for quality and clarity
Collaborate with Product, DevOps, and Security teams to deliver seamless experiences
Own and improve development lifecycles including CI/CD, observability, and cloud automation
Debug production issues and lead efforts to ensure system reliability and uptime
Contribute to internal documentation and onboarding processes
Participate in a Tier 2/3 on-call rotation to support business-critical systems.

We are looking for a strategic and creative Content Marketing Director to lead our global content strategy and execution. This role will be responsible for developing high-impact content programs and driving engagement across multiple channels and audiences.
The ideal candidate is both a strategic storyteller and an operational leader, with deep experience in B2B and enterprise marketing. You should be passionate about translating complex ideas into compelling content that drive awareness, engagement, and pipeline growth
Responsibilities:
Own and lead the global marketing content strategy.
Develop messaging frameworks and storytelling that support the companys positioning and business goals.
Create and oversee high-quality content including blogs, reports, case studies, Case studies, landing pages, webinars, email campaigns, presentations, podcasts, video, and social content.
Edit, refine, and ensure the quality, consistency, and strategic alignment of all written content across channels.
Partner closely with different teams across the company.
Lead content production and manage internal writers.
Optimize content for engagement and conversion.
Analyze content performance and continuously improve strategy based on insights and KPIs
Ensure consistency across all content touchpoints and maintain brand voice and messaging standards.
Support executive thought leadership and corporate communications initiatives.

Were looking for a sharp and experienced Senior QA Engineer to ensure the reliability, accuracy, and performance of our most critical system - COS.
In this role, youll be embedded in a fast-paced product team, designing and executing manual and automated test plans that cover everything from backend APIs to customer-facing applications. Youll take ownership of quality from day one - helping build a scalable testing culture, mentoring junior engineers, and working closely with developers and product managers to catch issues before they hit production. If you're passionate about high standards and building quality into every stage of the SDLC, this ones for you.
Who You Are:
Obsessed with quality and passionate about preventing bugs, not just finding them
A team player who thrives in cross-functional environments
Analytical and curious - you ask the right questions and dig deep
Detail-oriented but also see the bigger picture
Proactive, resourceful, and always looking to improve how things are done
What Youll Actually Be Doing
Own QA strategy and execution for your squad - both manual and automated testing
Design comprehensive test plans and maintain detailed, reproducible test cases
Develop and expand automated test suites for APIs, web apps, and backend systems
Work closely with Developers, Product, and DevOps to shift-left and integrate testing early
Track, triage, and follow through on bugs with clarity and urgency
Help build a culture of quality through documentation, metrics, and knowledge sharing.

Were looking for a skilled and curious Back End Developer to join our growing engineering team. In this role, you'll architect and build reliable, scalable services that power mission-critical fintech products - from payments and lending to compliance and blockchain. You'll collaborate closely with product, DevOps, and front-end engineers to design robust APIs, implement clean data flows, and solve complex performance challenges. Your work will shape how money moves securely across our infrastructure and directly support millions of users. This is a great opportunity to drive meaningful impact while learning and growing within a highly supportive and technical team.
Who You Are:
A thoughtful engineer who balances technical excellence with product impact
Comfortable across the full stack, with strong backend expertise and frontend awareness
Detail-oriented and passionate about clean, scalable, and well-tested code
Excited to collaborate and share your knowledge across teams
Motivated by ownership, mentoring others, and building features that users love
What Youll Actually Be Doing
Design, develop, and deliver scalable software modules and components
Build backend systems using .NET, DotNet 6.0, SQL Server, RabbitMQ, Docker and AWS
Plan, triage, and prioritize work across multiple priorities
Share your knowledge with teammates and help mentor and guide partners.

We are looking for a detail-oriented and reliable AP Bookkeeper to manage and maintain our day-to-day financial transactions and ensure the accuracy of our companys financial records. The ideal candidate will have strong organizational skills, a solid understanding of accounting principles, and experience working with Priority.
Responsibilities:
Record daily financial transactions including sales, purchases, receipts, and payments
Maintain accurate ledgers and reconcile bank, credit card, and other financial accounts
Maintain proper documentation and filing systems for financial records.

Required Engineering Manager
The Role
This is not just a managerial role- its a chance to lead a high-impact team building core products at scale. As Engineering Manager, youll be a technical leader, a team builder, and a strategic partner. Youll guide your team to deliver performance, scalable, and secure software solutions, while shaping culture, structure, and product direction. From technical design to org design, youll have a direct influence on how we work and what we build.
Youll work closely with Product, Architecture, and cross-functional teams to turn ambitious ideas into clean, production-ready code - while creating an environment where engineers grow, thrive, and do their best work.
Who You Are:
A collaborative leader who thrives on enabling others to succeed
Able to balance trust and autonomy with clear technical direction
Strategic, but not afraid to roll up your sleeves when needed
Calm, clear, and confident in a fast-paced, high-growth environment
What Youll Actually Be Doing
Be both a highly technical contributor and an effective people leader
Hold your own in technical discussion, be a subject matter expert in a product domain, and have strategic influence Lead team(s) that deliver on multiple projects of increasing dependencies in an ambiguous or high-impact area
Work with your team and cross functional partners to define and influence strategy
Drive roadmap creation and execution
Collaborate with various functions, drive engineering initiatives and have an impact at an organizational level
Mentor, coach, and grow your direct reports - championing career development and engagement
Own recruitment, onboarding, and performance management for your team
Influence engineering-wide culture, org design, and cross-functional collaboration.

Required Credit Risk Analyst
The Role
The Credit Risk Analyst is part of the Credit Risk Function. As a Risk Analyst, you will help provide technical and data analytical support to ensure accurate, timely, and relevant risk information about the banks credit portfolio is delivered to senior management, risk committees, and regulators.
The role provides in-depth exposure analysis, risk insights, and reporting for all credit portfolios, consisting of all products which expose our Bank to credit risk. The analysis and reporting support senior management's understanding of current risk drivers, portfolio concentrations, correlations, and potential emerging risks.
Who You Are:
Passionate about analytics, data, and credit, with the ability to take the data and make it tell a meaningful story. Youre able to produce clear reports with an organized and detail-oriented vision, sometimes with no clear instructions, and coordinate with the data owners to piece together the underlying stories. You are proactive with a can-do approach in meeting short and critical deadlines. You understand how to translate information into what the business needs by delivering the best solution.
Youre curious, persistent and creative, with very strong attention to detail. Youre able to thrive in fast-paced high performing environments and work efficiently under pressure and enjoy this challenge. You value flexibility in order to prioritize your personal life without giving up on the challenge that drives you to love your career. Youre self-disciplined enough to work remotely and deliver results on time. You are a native English speaker and have excellent writing skills.
What Youll Actually Be Doing:
Prepare Credit Portfolio review materials, ensuring accuracy, timeliness, and compliance with internal policies and regulatory requirements for the Credit Committee
Support the analysis of material variances in the Credit portfolio. Prepare clear and accurate summaries of analysis findings for internal stakeholder discussion
Participate in end-to-end report development lifecycle: conceptualization, data collection and aggregation, prototyping, report production, and automation
Develop and monitor risk appetite metrics to ensure the risk that the business is taking is appropriate and within the firms established risk tolerance
Assist with ad-hoc requests for new point-in-time and trend analysis of the credit portfolio, including capture and aggregation of data not already in credit, risk, or CRB systems
Strong verbal and written communication skills including the ability to summarize information for delivery to senior management
Support regulatory examination request.

we are a leading platform that enables and accelerates our company for brands and retailers. As a truly global company, we partner with some of the worlds most recognized brands to provide a seamless end-to-end solution for international online sales, including localization, payments, logistics, and compliance. Our technology-driven approach helps businesses expand into new markets and deliver a smooth, localized shopping experience to customers worldwide.
Were looking for a skilled Applicative SQL Server DBA with a strong background in system design, SQL Server development, and a deep understanding of data architecture.
This position is a key role within our companys Data Department, which supports critical business decisions and manages complex financial processes - including reporting for NASDAQ compliance.
Responsibilities:
Design, develop, and maintain complex financial reporting solutions (including advanced SQL queries).
Investigate and troubleshoot data issues, validate results, and deliver high-quality ad-hoc reports and analyses.
Develop and maintain data pipelines that load data from external, heterogeneous sources using PowerShell and SQL scripts.
Support the migration of complex stored procedures and data processes from SQL Server to Snowflake.

we are looking for a Senior Embedded Security Engineer.
As an Embedded Linux & Security Engineer, your daily mission involves crafting custom Linux images tailored for our embedded platform, which plays a crucial role in unlocking phones and extracting forensic evidence for law enforcement agencies. Your expertise will also be pivotal in developing and enhancing the Board Support Package (BSP) layer, ensuring the highest level of security for our platform. This position, nested within our security research department, requires close collaboration with research teams to tackle and anticipate the security challenges of tomorrow to bypass security mechanisms of modern phones.
You'll thrive in a role that blends technical challenges with a profound impact on society. You'll contribute to product that play a vital role in law enforcement and public safety. Our collaborative environment offers endless opportunities for professional growth, letting you work side by side with some of the brightest minds in security research and embedded systems development. This position is not just a job; it's a mission to make the world a safer place, with innovative challenges and the chance to solve complex problems daily.
Key responsibilitis:
Develop and maintain custom Linux images for our embedded platform, optimizing performance and security.
Design and implement the BSP layer, ensuring compatibility and efficiency across different hardware configurations.
Identify, analyze, and mitigate potential security vulnerabilities.
Engage in innovative problem-solving activities, contributing to the development of new technologies and methodologies.
Maintain up-to-date knowledge of the latest security threats, trends, and technologies.

we are searching for an AP bookkeeper to support its accounting and business. A successful candidate will demonstrate the ability to quickly grasp the business and accounting concepts, exercise judgment and record accurate data into the companys financial system. A successful candidate will have strong verbal and written communication skills in English and the ability to work in a collaborative and fast-paced work environment.
This position will be a strong resource for the local Accounting Team and the broader organization. A successful candidate will be open to new challenges and want to work in a wide and forward-thinking business.
The position will be responsible for recording vendor invoices, Intercompany invoices, employee reimbursement, and preparing vendor payments as well as preparing monthly accruals and reconciling outsourced data with the companys financial records. In addition, familiarity with other aspects of bookkeeping such as Bank reconciliation and AR payments and allocation will be required. The position is located in Petah-Tikva and reports to the accounting team leader.
Key Responsibilities:
Booking multi-currencies invoices for the NA subsidiary as well as the Israeli company and other subsidiaries
Vendor payments preparation
Intercompany reconciliation
Prepare and review monthly accrued expenses.
AP aging reconciliation
Credit Cards reconciliation
Ready to make considerable efforts.
Excellent personal and working relations.
High degree of focus on quality and accuracy
Welcomes new challenges and opportunities.
Independent, self-learning employee
Proven ability of teamwork
Stability in previous workplaces

We are seeking a talented Technical Account Manager to join our team.

Description:
You will serve as a critical point-of-contact between Continuity and its customers.
Using both technical and business perspectives, help customers to maximize the value from AvailabilityGuard and identify growth opportunities.
Work closely with different teams in the company- sales, customer success, support, product and R&D.

Location: Tel Aviv + periodic overseas travel.

Required Associate, Payments Oversight
The Role
The Associate, Payments Oversight is part of the Credit Risk Function. As an Associate, Payments Oversight, you will help provide technical and data analytical support in assessing, analyzing, monitoring, and reporting on various payment related credit topics
Who You Are:
Passionate about analytics, data, and credit, with the ability to take the data and make it tell a meaningful story. Youre able to produce clear reports with an organized and detail-oriented vision, sometimes with no clear instructions, and coordinate with the data owners to piece together the underlying stories. You are proactive with a can-do approach in meeting short and critical deadlines. You understand how to translate information into what the business needs by delivering the best solution.
Youre curious, persistent and creative, with very strong attention to detail. Youre able to thrive in fast-paced high performing environments and work efficiently under pressure and enjoy this challenge. You value flexibility in order to prioritize your personal life without giving up on the challenge that drives you to love your career. Youre self-disciplined enough to work remotely and deliver results on time. You are a native English speaker and have excellent writing skills.
What Youll Actually Be Doing:
Review new and existing clients requesting ACH Credits and Debits, Wires, RTP, P2C, and FedNow. This entails performing financial analysis, doing rating analysis using Moodys, determining expected exposure, and setting reserves and limits.
Review change requests for Limits
Review temporary limit exceptions
Reconcile reserves with determination of reserves on a weekly basis
Perform Annual reviews
Maintain procedures related to ACH, Wires, FedNow, RTP, and P2C
Interface with RMs and US leaders to communicate outcomes, and requesting fund flows, financial statements, and forecasts.

We are seeking talented Junior QA Engineer to join our Tel-Aviv R&D team, with a focus on the companys StorageGuard product line.

What Youll Do:
Be involved in all stages of development: from brainstorming, planning, testing, and up to production.
Work closely with engineering and product teams.
Develop test scenarios, write test plans, and test cases.
Perform manual testing across a wide variety of environments.
Write automated tests using in-house test tools.
Identify and reproduce bugs.
Provide feedback on product quality and user experience.
Set up and maintain test environments.

Responsibilities
Take full end-to-end ownership of features - from product thinking and design through development, testing, deployment, and post-production monitoring.
Collaborate with cross-functional teams to design, develop, and deploy high-quality web applications and services.
Champion and apply agentic development practices, leveraging AI-assisted tooling and automation to accelerate R&D velocity.
Develop robust and scalable systems using Node.js,C#,React, TypeScript and related frameworks.
Own the full DevOps lifecycle - CI/CD pipelines, containerization, release management, and production observability.
Optimize web applications for performance, scalability, and security across both microservice and monolithic architectures.
Write and maintain automated tests (unit, integration, end-to-end) to ensure code quality and reliability.
Utilize version control systems, particularly Git, for code management and collaboration.
Stay current with emerging technologies, AI tooling, and modern engineering trend.