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Required Technical Account Manager
About the Role
Our clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The Technical Account Manager will be working cross-functionally to assist our merchants in scaling up the technical aspects of our products.
Externally, youll be working with brand-name retailers who are looking to reduce online fraud rates, and increase their bottom line by optimizing, improving, and enhancing their current services.
Internally, you'll collaborate daily with various departments including Product, Account Management, Analytics, Data Science, and R&D to ensure all relevant aspects of the product life cycle are addressed.
The end goal of the Technical Account Manager is to own the technical aspects of integration efforts, upsells and cross-sales to accelerate our merchants growth.
What You'll Be Doing:
Act as the primary technical contact for enterprise merchants, leading integration efforts, upsells, and cross sales initiatives.
Translate business needs into technical solutions by leveraging a deep understanding of our platform and capabilities.
Build and manage joint project plans with clients, ensuring milestones and deliverables are met.
Partner closely with Account Management, Sales, and Support as the technical subject matter expert for new and existing offerings.
Troubleshoot complex technical issues, investigate logs and data, and provide clear, actionable solutions.
Proactively identify opportunities to improve processes, tools, and product capabilities.

The Ministry of Defence Account Manager is responsible for managing and growing strategic relationships with MoD stakeholders, ensuring the successful delivery of contracted services and solutions. The role acts as the primary interface between OPSWAT and MoD customers, aligning operational delivery, commercial performance, and long-term account strategy while ensuring compliance with defence, security, and regulatory requirements.
Key Responsibilities
Account Management & Stakeholder Engagement
Serve as the primary point of contact for Ministry of Defence customers and key stakeholders
Build and maintain strong, trusted relationships across MoD departments, project teams, and senior leadership
Understand MoD priorities, capability gaps, and future programmes to support long-term account planning
Manage MoD contracts throughout their lifecycle, ensuring delivery against scope, cost, quality, and schedule
Lead contract reviews, performance reporting, and governance meetings
Ensure compliance with contractual obligations, defence regulations, and security requirements
Support pricing, bid submissions, renewals, and contract variations
Security clearance level 1/2

we are looking for a OEM Sales Specialist with strong deal, strategy, and relationship management experience to accelerate our sell-through OEM partner ecosystem throughout the assigned region or product portfolio. The objective is to work with identified technology partners and service providers to extend our reach, revenues, and services delivery.

This is a quota carrying role where the candidate will be responsible for selling our OEM products to select product/service partners with clear understanding of how the OEM Product will be integrated, launched and monetized for years to come.
The candidate will have significant experience and passion for incubating, launching, and scaling top-tier technology partnerships. The successful candidate will work with legal, engineering, products, marketing, customer experience, finance, sales operations and alliances across the company to ensure strategic alignment with these functional and operational units. The ideal candidate will possess the acumen for messaging and selling with keen focus on deal closure and account management.
This position leads the relationship from both contractual and operational perspectives; it also identifies and develops new areas of the partnership which are mutually beneficial for both. You will develop an overall strategy and partner plan for every managed partner and align this plan across the organization to deliver monthly and quarterly progress towards strategic goals.
This is a critical role within OEM team and will require cross-functional leadership skills to work with our internal teams. This role will be a major change agent, having impact and influence with a high degree of energy, flexibility, and drive to create real and measurable business results.

we are searching for Sales Account Managers to create long-term, trusting relationships with our customers. The Sales Account Managers role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
we believe that exceptional talent is always worth getting to know, even when there are no current vacancies.
Our Evergreen Sales Account Manager position offers continuous opportunities for enthusiastic and motivated professionals to join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to. Israel and Romania are growing significantly - we'd love you to join our strong team!
If youre interested in working at us, please apply, and we will get in touch.
What You Will be Doing:
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed