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We are looking for a real expert to my team. Someone who can be a mentor to all other backend engineers in my team and also in other teams in the office. Someone wholl jump head first into our spaghetti Ruby monolith and will help me cut it out into little pieces, extract and bring us into a new era of Go-based services and fast, reliable APIs. I need you to be bold, courageous, accountable and with lots of proactive will to bring innovation. Ill offer real partnership and enablement at all functions.


What Youll Do?

Be a Central Figure in the Team - Serve as the go-to expert on everything related to the teams services and infrastructure. Work closely with product managers. Learn and be able to reason about the existing code base on demand, deriving insights quickly and managing context switches effectively.

Deliver Solutions with Impact & Efficiency - Stay focused on business goals and customer delight. Ensure we deliver features that move the needle and are implemented efficiently and iteratively.

Maintain High Code Quality & Architecture - Collaborate with developers to uphold high coding standards and work with our architects forum to ensure solutions are scalable and aligned with our platform vision. Utilize code generation tools for a larger impact.

Drive Innovation - Identify areas for improvement and propose meaningful enhancements. Acknowledge customer feedback and incorporate your ideas to refine our solutions.

We are looking for an experienced, driven, and detail-oriented Senior Collections & AR Specialist to join our CFO Office.

As part of the Billing team, you will report to the Billing Director and take ownership of our global collections operations. You will work directly with customers and collaborate closely with Finance, Sales, Customer Success, Account Management, and other cross-functional teams to ensure timely payments, resolve complex billing and payment issues, and identify opportunities to improve processes and drive operational efficiencies to support the companys cash flow performance.

This is a hands-on role for someone who enjoys building strong customer relationships, solving problems, and continuously improving processes in a fast-paced global SaaS environment.


What Youll Do

Own and manage the day-to-day global collections process across our customer base.

Drive collections efforts for strategic and complex customer accounts.

Monitor accounts receivable and proactively follow up on outstanding and overdue balances.

Communicate directly with customers to resolve payment delays, disputes, and billing-related issues.

Identify at-risk accounts and take timely action to prevent overdue balances.

Independently manage customer escalations and complex collection cases.

Manage AR-related activities, including payment allocations, credits, refunds, invoice adjustments, receipts, and credit memos.

Serve as a key point of contact for customers regarding invoices, payments, and account balances.

Partner with Sales, Customer Success, and Account Management teams to resolve customer issues and accelerate collections.

Collaborate with the Accounting team on accounts receivable activities and month-end processes.

Track, analyze, and report on collections activity and accounts receivable performance.

Generate, maintain, and regularly update Accounts Receivable Aging Reports and other collections-related reporting.

Identify opportunities to improve collections processes and increase operational efficiency.

Maintain accurate and up-to-date customer account records across relevant systems.

Join a team of senior engineers operating in a large-scale, multi-cloud production environment supporting tens of thousands of enterprise customers worldwide. This is not a typical SRE role - youll work at the core of a complex, high-impact system alongside experienced DevOps professionals in a fast-paced, cybersecurity-focused organization.
Your Impact:
Own and operate large-scale, global production environments across multiple cloud providers (GCP, AWS, Azure)
Actively monitor, investigate, and resolve incidents triggered by automated alerting systems (PagerDuty / Incident Response)
Drive end-to-end troubleshooting across complex, distributed systems with high context switching
Design, deploy, and improve monitoring and observability systems (e.g., Prometheus, Grafana) - not just react to alerts
Collaborate closely with internal teams (CX, CS, Engineering) to ensure system reliability and performance
Work hands-on with modern DevOps and infrastructure tools including Kubernetes, Terraform, CI/CD pipelines, and GitOps workflows
Develop and maintain automation and tooling (primarily in Python)
Gain deep understanding of system architecture and interconnected services
Contribute to a culture of operational excellence in a high-scale, high-availability environment
On call responsibilities:
Daytime hours (12:00-20:00)
Occasional weekends and holidays (rotation-based).

The Cortex Cloud Data Security Posture Management (DSPM) product is responsible for helping customers understand what data they own, how that data is being used, and how to protect their most sensitive data from cyber attacks and compliance breaches. Data is always the target for attackers and is also one of the most important assets an organization owns today. Helping an organization understand their data footprint and security drives priority and helps impact the entire security program.
We are looking for a Senior Product Manager who can help us design, build and ship industry defining products to help cloud security and data security teams protect their organization's most valuable assets.
Your Impact
Build and launch enterprise class products throughout the entire product lifecycle - collect customers feedback and hear their need, prioritize features and trade offs, write the product requirements and work closely with engineering group to deliver the roadmap
Lead core pillars within Cortex cloud DSPM and grow them to new horizons by bringing innovative and disruptive approaches, and ensure that they can be effectively launched
Working effectively with all areas of the organization in a global company, from engineering to sales
Understand cloud and data security practitioners, often being able to directly relate to and understand use cases
Work closely with our customer success, marketing and sales teams on supporting existing customers, identifying common user problems and taking the solutions you define to market.

Join our world-class team of researchers and engineers in Tel Aviv, Israel, and play a pivotal role in architecting a more secure foundation for the enterprise browser landscape. This is not just a job; it's a chance to leave your mark on the future of security. Become a pioneer in shaping the core of our Chromium-based enterprise browser and push the boundaries of what's possible.
Your Impact
Lead the change - Own critical features from conception to deployment, shaping the core of our Chromium-based enterprise browser
Mastermind innovations - Solve difficult challenges, keeping our users experience smooth and secure
Empower your team - Mentor and guide fellow engineers, sharing your expertise and fostering a collaborative environment where brilliance thrives
Champion excellence - Set the bar high, driving continuous improvement in processes, tools, and the overall product.

We're looking for a Senior AI Solutions Builder to join our Product team. In this role, you will design, build, and ship AI-powered solutions that enhance productivity and drive measurable business value across the organization.

You will operate at the intersection of AI, data, pricing and business - owning the end-to-end development of agents, copilots, and workflow automations that directly inform decisions and eliminate manual work.

You are both a builder and an enabler. You ship solutions yourself and raise the AI capability floor for the teams around you. You'll collaborate closely with Product, Engineering, CS, Sales, and builders across the company to deliver outcomes that improve decision velocity, product and operational efficiency, and long-term growth.

You Will

Design and ship AI-powered copilots, agents, and decision-support tools for the Product team, starting with Pricing.

Build data pipelines and analytical models for pricing intelligence.

Develop autonomous agents that automate recurring Product tasks.

Automate manual workflows across product tools so the right action happens when a signal fires.

Build LLM-based scoring models that give roadmap and prioritization decisions a data backbone.

Enable and upskill product teams through AI playbooks, sessions, and hands-on co-building.

Collaborate with builders across Engineering, CS, GTM, and other teams to co-create solutions that scale.

Define and track impact: time-to-insight, decision velocity, manual hours eliminated, and business outcomes.

As a Senior Product Manager on the Cortex XDR team within Palo Alto Networks Cortex offering, you will play a critical role in shaping the future of endpoint security. In this role, you will lead the development and execution of product strategy, working closely with cross-functional teams to ensure the success of our cloud workload protection solutions.
Your Impact
Defining and owning the product roadmap for Cortex XDR agent, aligning it with the overall Cortex strategy
Collaborating with engineering, design, and marketing teams to drive product development and go-to-market strategies
Conducting market research and competitive analysis to identify market trends and customer needs
Engaging with customers to gather feedback, understand pain points, and prioritize feature enhancements
Defining key performance indicators (KPIs) and tracking product performance against established goals
Evangelizing the product internally and externally, including presenting at industry events and conferences.

ShiftLeft is building the cloud security platform for developers (AppSec). Our platform empowers teams to find, fix, and prevent security risks in application code and infrastructure as code through automation and security-as-code principles. We're looking for a skilled Senior Backend Engineer to join our team and contribute to our Cortex Cloud platform.
As a Senior Backend Engineer, you'll have a high-impact role in shaping the future of our code security products. Beyond building robust and scalable backend features, you'll help drive performance, reliability, and innovation across our systems. Our group owns and leads the departments data pipelines, databases, and enrichment and persistence flows. If you're excited by technical challenges, meaningful ownership, and making life easier for developers - this is the place for you.

We are looking for a Senior AI Researcher to join our Research Group and help shape the future of intelligent media experiences at scale.

In this role, you will research and develop innovative AI-driven solutions for images and videos, explore emerging Generative AI technologies, train and adapt state-of-the-art models, and turn research ideas into scalable production-ready capabilities used by millions worldwide.

You will work closely with researchers, engineers, and product teams to identify opportunities where AI can create unique differentiators for us and deliver meaningful value to customers.

Responsibilities
Research and develop novel AI-based solutions for image and video understanding, generation, transformation, and optimization.

Explore and evaluate the latest advances in Generative AI and multimodal models, and identify practical applications for our products.

Train, fine-tune, evaluate, and optimize large-scale AI models and pipelines.

Design scalable approaches for serving AI models efficiently in production environments handling billions of assets.

Prototype new ideas rapidly and collaborate with engineering teams to bring research innovations into production.

Investigate opportunities to create proprietary models, unique workflows, and differentiated AI capabilities.

Stay up to date with the rapidly evolving AI ecosystem, including open-source and commercial foundation models.

Collaborate across research, engineering, and product teams to define future AI-driven experiences and capabilities.

Help shape the technical direction of our AI initiatives.

We are looking for a hands-on IT Manager to own and scale our global IT operations. As a fast-growing SaaS company with employees across multiple sites and time zones, we need someone who can build reliable, secure, and delightful IT experiences for every employee - from day-one onboarding to day-to-day support. You will lead a small IT team, own our device and application management stack (JAMF, EDR, and our core SaaS platforms), and manage the vendor and consultant relationships that keep our environment running. This is a high-ownership role for someone who thrives in a distributed, remote-first environment and wants to shape how a modern SaaS company runs its IT.

WHAT YOU'LL DO
Global employee onboarding & offboarding - own the end-to-end IT lifecycle for employees worldwide: provision accounts and access, prepare and ship devices, and run first-day setup, plus secure offboarding and access removal.

Endpoint & device fleet management - own the procurement, imaging, deployment, maintenance, inventory, and lifecycle of laptops and endpoint equipment across all sites; manage warranties, refresh cycles, and stock levels.

Own and maintain JAMF - administer JAMF (Jamf Pro) for application distribution, configuration, patching, zero-touch enrollment, and policy/compliance enforcement across the Apple fleet.

Core SaaS & collaboration platforms - administer and optimize Google Workspace, Microsoft Office 365, Zoom, and related tools - managing users, groups, licenses, security settings, and integrations.

Endpoint security (EDR) - deploy, monitor, and maintain EDR tooling across the fleet; partner with Security on endpoint hardening, compliance, and incident response.

Vendor, consultant & outsourcing management - own relationships with IT vendors, MSPs, consultants, and outsourced partners; negotiate contracts, manage SLAs, control spend, and hold partners accountable to delivery.

Support remote & distributed sites - deliver responsive, high-quality IT support to remote employees and satellite offices; build documentation, self-service, and processes that scale across time zones.

Team leadership - manage and mentor a small IT/helpdesk team, set priorities, and drive service quality and continuous improvement.

Systems, access & automation - own identity and access management (SSO/MDM), automate repetitive workflows, and continuously improve reliability, security, and the employee experience.

The Application Security Posture management and software supply chain security products are responsible for securing the development ecosystem from code to deployment - We scan everything : IaC, proprietary code, open sources, VCS , pipelines and more. This is being composed into application risk and major part of the code to cloud offering of Prisma cloud.The product identifies problems, facilitates "shift left" operations, and helps our customers remediate them. We are looking for a Principal UX designer who can help us design, build and ship industry defining products to help application security practitioners and developers build more secure cloud applications. In this role, you will be solving complex UX challenges with creative and streamlined flows. As part of your position, you will research, create wireframes, design high fidelity mockups, validate with customers, work with our developers to implement your designs, and follow through with research and data to see whether we did the right job.
Key Responsibilities
Create UX and UI concepts and detailed flows
Redesign and boost visualizations
Help expanding our on-going Design System
Work with team members to turn UX concepts into well designed flows
Work collaboratively with engineering teams, providing guidance as your designs get built.

Palo Alto Networks is seeking a Principal Backend Engineer for our Cortex engineering group, focusing on Cortex XSOAR, Cortex XSIAM, and new Cortex AI solutions. In this role, you will design and implement robust backend services for our leading-edge security orchestration, automation, and response platform. You will also contribute to creating innovative AI-based solutions, enhancing shared Cortex infrastructures. This is an exceptional opportunity for those eager to advance Cortex products with AI-driven capabilities and make a significant impact in the cybersecurity industry.
Key Responsibilities
Own the end-to-end backend development of features and components, from design and development to testing, deployment, and maintenance.
Proactively collaborate and exchange information with peers across different teams and disciplines to shape solutions and ensure alignment on product integrations.
Contribute to team-wide efforts including code reviews, design reviews, and architectural decisions, ensuring high-quality and maintainable code.
Apply a production-oriented approach, providing real-time mitigation and effective solutions to production issues to ensure platform stability and reliability.
Challenge curiously and positively by exploring new technologies and methodologies to enhance our backend services and AI capabilities.

As a Sr Product Manager for Cortex Cloud Application Security (CAS), you will be at the forefront of securing the development ecosystem from code to deployment. You will help design, build, and ship industry-defining products that facilitate "shift left" security operations. Your work will directly empower application security teams and developers to build more secure cloud applications by identifying and remediating risks across IaC, source code, open-source libraries, and CI/CD pipelines.
Key Responsibilities
Build and launch enterprise class products throughout the entire product lifecycle - collect customers' feedback and hear their need, prioritize features and trade offs, write the product requirements and work closely with engineering group to deliver the roadmap
Lead core pillars within Cortex cloud CAS and grow them to new horizons by bringing innovative and disruptive approaches, and ensure that they can be effectively launch
Working effectively with all areas of the organization in a global company, from engineering to sales
Understand DevOps and Application security practitioners, often being able to directly relate to and understand use cases
Work closely with our customer success, marketing and sales teams on supporting existing customers, identifying common user problems and taking the solutions you define to market
Understand DevOps and Application security practitioners, often being able to directly relate to and understand use cases.