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We are the global booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters use our platform to move goods around the world faster and more efficiently. This matters. Efficient freight ultimately makes things cost a little bit less when you buy them in the store. We are looking for a hybrid powerhouse: a Chief Information Security Officer. In this role, you will be the guardian of our trust. You will shape and drive our cybersecurity vision, ensuring our platform, products, people, and data remain secure while enabling innovation and business growth. You are the kind of leader who builds security into everything, protecting every digital doorway without slowing down the movement of global trade. From strategic risk management and governance to incident response and security engineering, you'll foster a culture where security is a business enabler, not a roadblock.
Responsibilities:
* Develop, implement, and continuously enhance our enterprise-wide cybersecurity strategy, policies, standards, and governance framework.
* Lead our information security program to protect the confidentiality, integrity, and availability of information assets.
* Identify, assess, and manage cybersecurity risks, ensuring appropriate controls are implemented to mitigate business and technology risks.
* Oversee security operations, including threat monitoring, vulnerability management, incident response, and remediation activities.
* Direct the development and execution of incident response, disaster recovery, and business continuity plans.
* Establish and maintain security architecture and best practices across cloud infrastructure, network, endpoint, application, and data environments.
* Ensure compliance with applicable laws, regulations, contractual obligations, and industry standards, and support internal and external audits.
* Develop and maintain security policies, procedures, and awareness programs that promote a strong culture of cybersecurity across the organization.
* Advise executive leadership and the Board of Directors on cybersecurity strategy, emerging threats, risk posture, and investment priorities.
* Lead and mentor the information security team, fostering professional development, accountability, and operational excellence.
* Manage cybersecurity budgets, evaluate emerging technologies, and recommend investments that improve the organization's security capabilities.
* Oversee identity and access management, data protection, encryption, and privileged access controls.
* Collaborate with SRE, IT, R&D, legal and business leaders to integrate security into organizational processes and strategic initiatives.
* Manage third-party and vendor cybersecurity risk assessments, ensuring external partners meet organizational security requirements.
* Monitor the evolving threat landscape and implement proactive measures to address emerging cybersecurity risks and improve the organization's overall security maturity.
Hybrid:
Yes

Welcome to Chargeflow Chargeflow is at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud-free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it. Who We're Looking For - The Dream Maker As a Senior BI Analyst at Chargeflow, you will own the company’s BI layer end-to-end—turning business questions into trusted metrics, decision-ready dashboards, and proactive monitoring that helps teams move faster with confidence in the numbers. You will be responsible for the following key areas: Metrics & Definitions (Single Source of Truth): Define, standardize, and document KPIs (logic, grain, filters, edge cases) so the company aligns on “what good looks like” and avoids metric drift. Dashboard Delivery & Storytelling: Build and maintain accurate, performant dashboards that surface trends, risks, and root-cause signals (not just charts). Data Quality & Observability: Implement data quality checks, anomaly detection, and alerting to catch issues before they impact decision-making. Semantic Layer for AI/LLM Enablement: Design and maintain a semantic/metrics layer (certified datasets, entities, dimensions, and business definitions) that enables safe, consistent self-serve analytics and unlocks reliable LLM-powered exploration and Q&A on company data. Stakeholder Partnership: Run a clear BI intake/triage process, manage priorities, and communicate tradeoffs and timelines across Product, Finance, Ops, and Leadership. Day-to-day activities
* Translate stakeholder questions into metric specs and dashboard requirements.
* QA metric outputs vs sources; investigate discrepancies and drive fixes.
* Build/iterate dashboards and underlying datasets/semantic definitions.
* Maintain KPI glossary/metrics dictionary and publish changes with clear comms.
* Set up and tune monitoring for critical pipelines/metrics; own follow-ups when alerts fire. Success indicators
* Stakeholders consistently use dashboards as the default source (not spreadsheets / one-off pulls).
* Core KPIs have one documented definition, clear ownership, and stable change management.
* BI requests become faster and more repeatable due to reusable certified assets.
* Data issues are detected proactively, with fewer “surprise” metric regressions.