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We are looking for a highly skilled Technical Customer Success Manager (CSM) with a strong background in AI-driven security solutions to join our rapidly growing team. In this role, you will work directly with enterprise customers to ensure successful deployment, adoption, and ongoing value realization of our AI Security offerings. You will serve as a trusted advisor, combining deep technical expertise with a customer-first mindset to drive success in dynamic and complex environments.

Key Responsibilities
Customer Onboarding & Adoption
Lead technical onboarding, integration, and enablement of AI Security products within customer environments.
Collaborate with Sales Engineers, Product, and R&D to ensure smooth deployments and early customer value.
Technical Advisory & Support
Act as the primary technical contact post-sale, guiding customers on best practices for securing AI pipelines, models, and data.
Help customers optimize their protection and mitigate AI-related risks.
Customer Advocacy
Gather feedback from customers to inform product roadmap and influence future AI Security capabilities.
Serve as the customers advocate internally to ensure their voice drives continuous improvement.
Success Planning & Outcomes
Develop success plans for key accounts, defining clear business objectives and measurable outcomes.
Monitor usage, performance, and security posture of deployed AI systems; proactively identify risks or optimization opportunities.
Collaboration
Partner with Customer Support, Product Management, and R&D teams to deliver exceptional customer experiences.
Create and share technical documentation, playbooks, and knowledge articles related to AI Security adoption.

If you're passionate about building robust, scalable infrastructure, solving complex DevOps challenges, and working with a great team to drive real impact, we'd love to hear from you!

Key Responsibilities
You'll be responsible for building and maintaining the cloud infrastructure and deployment pipelines that power our AI-driven security platform, while also contributing to backend development. This role combines infrastructure work, cloud-native technologies, and hands-on development in a fast-paced environment.

What Youll Do

Design, implement, and maintain CI/CD pipelines and cloud infrastructure using Infrastructure as Code
Deploy and manage containerized applications using Kubernetes in production environments
Develop backend services and automation tools to improve system reliability and developer productivity
Implement monitoring, logging, and observability solutions across the stack
Collaborate with cross-functional teams to ensure scalable, secure deployment of AI-powered features

As a Senior DevOps Engineer, youll be the technical driver behind the cloud infrastructure that powers Browse Management. Youll design, build, and scale highly available systems on AWS, enable fast and safe delivery through robust CI/CD, and embed bestinclass reliability, security, and cost efficiency. Youll partner closely with Backend, Frontend, Product, and Security to shape the next generation of our architecture.







Key Responsibilities
Design, implement, and maintain CI/CD pipelines across multiple teams.
Architect secure, scalable infrastructure on AWS (EKS, ECS, EC2, RDS, CloudFront, IAM).
Automate provisioning using Terraform, CloudFormation, and GitOps.
Implement observability, logging, and alerting best practices (Prometheus, CloudWatch, ELK).
Drive reliability, scalability, and cost efficiency across environments.
Mentor engineers and establish DevOps culture and practices.

We are looking for a Senior DevOps Engineer who will own our cloud infrastructure, CI/CD systems, deployments, observability stack, and DevSecOps initiatives. You will work closely with backend, full-stack, and security teams to build a highly available, reliable, and secure production environment.

Key Responsibilities
Own and manage our DevOps, Cloud, and Monitoring environments end-to-end.
Design and develop the companys SaaS infrastructure, operational engine, and deployment strategies.
Build, maintain, and optimize CI/CD pipelines supporting multiple services and environments.
Introduce and implement DevSecOps shift-left practices across CI and CD pipelines.
Develop automation frameworks for provisioning, scaling, observability, and incident response.
Lead adoption of new technologies to improve engineering velocity, reliability, and security.
Work closely with architects and engineering leadership on cloud cost optimization, availability, and performance.
Ensure production readiness: monitoring, alerts, dashboards, SLOs/SLIs, and reliability processes.

We are seeking an Experienced Senior DevOps Engineer to join our high-performing SaaS Security team.

Born from a successful cybersecurity startup acquisition, we operate as a dynamic team within a larger organization, driven by innovation and a passion for building cutting-edge security solutions.

As our lead DevOps engineer, you will build and maintain our large-scale, automated, SaaS infrastructure.

Our technology stack includes GCP, K8s, Prometheus, Terraform, PostgreSQL, Kafka, Temporal and Hasura. Youll work collaboratively with software engineering teams and tech leads, help automate and streamline our operations and processes and troubleshoot issues in our development, test and production environments.

Key Responsibilities
Design and develop our SaaS infrastructure, CI/CD pipelines, permissions model and deployment strategy.
Improve overall security posture, manage permissions and improve work processes.
Assist in introducing new technologies into group infrastructure.
Be a focal point for the stability of our infrastructure.

As a Senior DevOps Engineer In Threat Cloud, you will be pivotal in designing, implementing, and maintaining our cloud infrastructure. You will join a highly technological team responsible for managing Threat Cloud AI cloud environments, optimizing infrastructure, and ensuring security and cost efficiency. In this role, you will collaborate with key stakeholders across the company, including R&D, Security, and Product teams, to automate processes, streamline operations, and drive impactful changes in our cloud strategy.

Key Responsibilities
Impactful Contribution: Play a major part in shaping the Threat Cloud strategy, focusing on innovation and long-term success.
Lead the team towards technical solutions guided by a strong understanding of the latest and greatest technologies like Kubernetes, , GitOps and Data Lake solutions.
Tackle large-scale production issues and bring out-of-the-box thinking to the table
Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
Evaluate new cloud-native technologies and vendor products to continuously improve our infrastructure

Were looking for a mighty IT wizard to join our team. As an IT Specialist , youll support the overall planning, managing, and execution of local & global IT efforts. Youll be responsible for a variety of features and cross-team projects, and youll get to do it all as a member of our awesome IT crew
Responsibilities
In this role, you will:
Provide support and IT maintenance for all team members and all their work devices in Israel as well as for the global teams.
Manage access to the companys IT systems and tools.
Own the IT aspects of employee onboarding and offboarding, ensuring smooth setup for new hires and secure, compliant offboarding for leavers
Install and configure new workstations, software and hardware.
Administer and enhance the companys IT infrastructure, including networks, identity management, and SaaS ecosystems.
Troubleshoot hardware and software issues related to internal IT.
Assist with network administration.
Handle complex and escalated support issues.
Build and maintain a security policy + create measures for protection of computer systems and networks.
Monitor, audit, and analyze system and network activity to identify and mitigate potential vulnerabilities or incidents.
Develop, implement, and enforce IT and security policies, ensuring compliance with industry standards and internal best practices.

We built a platform that builds businesses. From launching and managing to growing a business, our company is the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses Our Guidance Engine assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard. Through our business-building platform, were turning the process of starting, managing, and growing a business into a better experience; were simplifying the business journey. At our company, we believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business About the Role As a Platform Engineer, you will help lead our Infrastructure, SRE, CI/CD, Security, and Scale/Performance efforts. Your work will have a direct impact on development processes across the entire R&D organization. You will take a leading role in defining and designing these systems, all to enable our FullStack and data teams to be as independent and successful as possible. At Tailor Brands, the Platform team doesnt manage all of our services on their own - they build the tools and guidance so our Development teams can own them end-to-end. The team also builds and maintains internal AI-powered platform capabilities, including in-house MCP (Model Context Protocol) servers that support R&D and data teams with enhanced automation, intelligent workflows, and AI-driven Developer tools.
* Take an active role in the Platform engineering team that focuses on all aspects of CI/CD infrastructure, GitOps full automation, and operational metrics to ensure the highest productivity for our Cloud infrastructure. This includes contributing to new AI-augmented internal tools and workflows that improve engineering velocity and operational visibility.
* Lead the design and delivery of software and infrastructure to improve the reliability, scalability, and efficiency of our services.
* Design, develop, and maintain our core platform and CI/CD infrastructure and our development environments
* Manage cloud security principles and define best practices
* Build, configure, and tune highly available and fault-tolerant Container Clusters and K8s infrastructures
* Take an active role in defining the teams roadmap
* Develop automation to support our orchestration and application deployment
* Participate in extending our platforms AI adoption across the organization by integrating LLM-powered capabilities into operational and Developer workflows.

We built a platform that builds businesses. From launching and managing to growing a business, our company is the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses Our Guidance Engine assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard. Through our business-building platform, were turning the process of starting, managing, and growing a business into a better experience; were simplifying the business journey. At Tailor Brands, we believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business About the Role As a DevOps Engineer, you will help lead our Infrastructure, SRE, CI/CD, Security, and Scale/Performance efforts. Your work will have a direct impact on development processes across the entire R&D organization. You will take a leading role in defining and designing these systems, all to enable our FullStack and data teams to be as independent and successful as possible. At our company, the DevOps team doesnt manage all of our services on their own - they build the tools and guidance so our Development teams can own them end-to-end. The team also builds and maintains internal AI-powered platform capabilities, including in-house MCP (Model Context Protocol) servers that support R&D and data teams with enhanced automation, intelligent workflows, and AI-driven Developer tools.
* Take an active role in the DevOps engineering team that focuses on all aspects of CI/CD infrastructure, GitOps full automation, and operational metrics to ensure the highest productivity for our Cloud infrastructure. This includes contributing to new AI-augmented internal tools and workflows that improve engineering velocity and operational visibility.
* Lead the design and delivery of software and infrastructure to improve the reliability, scalability, and efficiency of our services.
* Design, develop, and maintain our core platform and CI/CD infrastructure and our development environments
* Manage cloud security principles and define best practices
* Build, configure, and tune highly available and fault-tolerant Container Clusters and K8s infrastructures
* Take an active role in defining the teams roadmap
* Develop automation to support our orchestration and application deployment
* Participate in extending our platforms AI adoption across the organization by integrating LLM-powered capabilities into operational and Developer workflows.

You will be responsible for:
* Systems Administration of the core systems and tools related to customer journey
* Configure databases, automations and UI/UX.
* Ensure data integrity, user management, and governance across the stack.
* Build and maintain cross-system integrations using iPaaS solutions to ensure seamless data flow between tools.
* Being a main stakeholder in the AI builders group to integrate wisely cutting edge technologies together with the well-stabled primitive systems.
* Partner with the cross-business operations team, mainly with RevOps, DevOps and FinanceOps teams.
* Identify manual processes and design scalable automation solutions.
* Support dashboards, KPIs, and analytics initiatives with well-structured data pipelines.
* Support new tool evaluations, and implementation projects.
* Provide training, documentation, and best-practice enablement for end-users.


About Alice:
Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact—whether with each other or with machines. In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.

Hybrid:
Yes