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We are seeking a hands-on Tech Lead to be the first technical hire for our newly formed ML team. This is a unique ground-floor opportunity to build something from scratch and have direct influence on the technical direction of our ML capabilities. This role combines deep technical expertise with foundational leadership, requiring someone who can architect solutions, establish technical standards, and lay the groundwork for future team growth. As our founding ML tech lead, you'll have the opportunity to shape our technology choices, define our technical practices, and build the fundamental skill set that will guide the team as we scale.
Hybrid
Full-time
What youll do: 
Shape the technical foundation: As our first ML hands on hire, choose and establish the team's core technology stack, frameworks, and development practices together with the ML leader
Build from the ground up: Design and implement our initial ML infrastructure, data pipelines, and model deployment frameworks
Define technical standards: Establish coding standards, best practices, and processes that will guide future team members
Hands-on development: Lead by example through direct development and deployment of ML models and data science solutions
Partner with stakeholders: Work closely with business teams to identify initial ML opportunities and build foundational proof-of-concept models
Establish MLOps practices: Set up our model development, testing, deployment, and monitoring workflows from scratch
Recruit and onboard: As the team grows, play a key role in technical interviews and help onboard new ML engineers and data scientists
Create team culture: Help establish the team's technical culture, learning practices, and collaboration methods
Technology evaluation: Research and select the tools, platforms, and technologies that will form our ML tech stack
Document and share knowledge: Create foundational documentation and knowledge-sharing practices for the growing team.

We are looking for a Director of Service delivery and vendor management to join our innovative Center of Excellence in the operations department. The Director of Service delivery & VM will be responsible for leading the strategy, governance, and performance management of the call center OS vendors across Ops. This role ensures vendors meet operational, financial, and compliance expectations, while fostering strong partnerships that support business growth and operational excellence.
What youll do-
Vendor Strategy
Develop and execute the Opss vendor management strategy aligned with the business objectives
Define governance models, KPIs, and performance frameworks for all outsourced partners
Lead vendor selection, RFPs, onboarding, and contract negotiations
Performance & Operational Oversight
Monitor vendor performance through SLAs, KPIs, and QBRs
Identify and resolve service delivery gaps or escalations, drive continuous improvement initiatives
Ensure alignment between vendor operations and internal teams to maintain seamless service delivery
Financial & Commercial Management
Own the vendor budget, cost tracking, and cost optimization initiatives
Lead commercial negotiations including pricing, renewals, and contractual terms
Conduct regular spend analyses to ensure vendor value and ROI
Risk, Compliance & Quality
Ensure all vendor relationships adhere to internal policies, legal standards, and regulatory requirements.
Assess vendor risk and develop mitigation strategies.
Collaborate with legal, procurement, compliance, and security teams as needed.
5. Leadership & Collaboration
Manage a team (if applicable) responsible for day-to-day vendor operations.
Act as the main point of contact for executive-level vendor relationships.
Partner with internal stakeholders (Ops, Finance, IT, Legal, Procurement, etc.) to ensure business alignment.

Required DevOps Infrastructure Team Leader
Israel
Hybrid
Full-time
As the DevOps Infrastructure Team Leader, you will manage a team of five engineers, focusing on building and maintaining robust, scalable systems. You will play a pivotal role in Load Balancer logic, Web Application Firewalls (WAF), Identity Management, and Secret Management. Your expertise in automation, virtualization, and orchestration tools will help us improve our infrastructure processes while ensuring high availability and performance.
What you'll do:
Manage a team of 5 DevOps engineers in a hands-on tech leadership role.
Design, implement, and manage Load Balancer architectures and WAF configurations.
Oversee Identity and Secret Management processes to ensure secure and efficient access control.
Maintain server infrastructure using Infrastructure as Code (IaC) principles via Terraform and Ansible.
Drive automation initiatives to improve operational efficiencies and reduce manual interventions.
Work with virtualization and orchestration tools to streamline deployment processes.
Build reliable and robust systems that can handle high loads and ensure performance standards are met.
Manage multiple projects simultaneously while maintaining a keen eye on delivery timelines and quality.
Collaborate with cross-functional teams to enhance system configurations, deployment pipelines, and monitoring solutions.

Were looking for a Software Developer Team Leader who is a tech-enthusiast with a drive for excellence, and an out-of-the-box mindset to satisfy business needs in a complex payment solution environment.
What youll do 
Collaborate closely with Product, Design/UX, DevOps, and other R&D teams.
Lead an autonomous team of software engineers who are working closely with product management to achieve business goals.
Put special focus on developing the team.
Provide technical authority to your team by demonstrating a hands-on leadership style.
Be responsible for the overall design, development, architecture, code quality, and production environment deployment of your team.