Systems Development Engineering (SDE) at our company is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We dont just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know its hard to control what you cant measure - so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of our company systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters.
our company brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of our company-scale services. Come build things that matter.
The Managed Services Technology team plays a vital role in the Managed Threat Defense service delivery life-cycle. We are responsible for provisioning Security Operations (SecOps) and third-party security technology. This role focuses on deploying and integrating customer security technologies.
In this role, you will collaborate with enterprise clients, customers, internal stakeholders, and cross-functional teams to quickly and accurately provision and integrate SecOps and other customer-managed security technologies.
Part of our company Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant's cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry's best security validation ensures that Mandiant knows more about today's advanced threats than anyone.
Responsibilities
Oversee the security technology provisioning lifecycle for new and existing customers.
Develop technical implementation plans based on customer expectations and shared information.
Facilitate project management and technical support during onboarding. Collaborate closely with customers and internal teams.
Collaborate with customers to triage and implement remediations and recommendations.
Document all implementation details and collaboration meeting notes in the internal tracking system.
Requirements: Minimum qualifications:
Bachelor's degree in Computer Science, or IT related fields, or equivalent practical experience.
5 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting).
Experience in network architecture, computers, and networking protocols.
Experience with Linux operating systems.
Experience in computer discipline (e.g., network administration, systems administration, or development).
Preferred qualifications:
Understanding of tools and technologies used for enterprise security.
Ability to manage and exceed customer expectations.
Ability to comprehend information security principles and risk management.
Ability to deliver succinct, fact-based communications, both verbally and in writing.
Excellent project management skills in planning, tracking, and reporting.
This position is open to all candidates.