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seeking a sharp, execution-focused AI Optimization Specialist to lead the identification, design, and implementation of AI-driven efficiencies across all departments. This role will be instrumental in streamlining workflows, reducing costs, and improving productivity using modern AI tools and automation techniques. You will work closely with departmental leaders (Sales, Marketing, R&D, HR, Customer Success, Finance) to map processes, identify inefficiencies, and deploy scalable AI solutions.

What You Will Do
Conduct a full audit of internal operations, job roles, and workflows across the company.
Identify bottlenecks, inefficiencies, or repetitive/manual tasks that can be automated with AI.
Evaluate and implement AI tools (e.g., copilots, chatbots, workflow automation, NLP, generative AI, data analysis models).
Build and pilot internal AI use cases (e.g., automatic ticket triage, content generation, lead enrichment, meeting summarization, QA testing automation).
Collaborate with security and IT to ensure tools are secure and compliant with company standards.
Drive change management and onboard teams to AI-enhanced workflows.
Measure impact: cost savings, time-to-execution improvement, productivity gains.
Stay ahead of the curve with developments in AI tooling and assess new technologies continuously.

With world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, were always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us.

What You Will Do
Design, develop, and maintain automated testing frameworks and tools for web and API testing.
Analyze test reports, identify patterns, and draw actionable conclusions to improve quality.
Collaborate closely with engineering and QA teams to ensure seamless integration and coverage.
Create scalable and efficient test scripts using JavaScript/TypeScript with tools such as Playwright.
Leverage databases (e.g., MongoDB) and source control systems (e.g., Bitbucket, Git) to enhance testing capabilities.
Integrate automation processes into CI/CD pipelines using tools such as Jenkins.
Utilize task management and bug-tracking platforms like JIRA to report issues and track progress.
Continuously adapt to and learn new technologies in a fast-paced, dynamic work environment.

Design and implement our products and infrastructure stack, including internal systems, user experience, and advanced security features.
Research new technologies, products, solutions for programmatic challenges.
Work in rapid development and agile methodologies.
Collaborate with other team leaders and developers to refine software designs and improve our development process.
Lead by example in adopting advanced technologies and techniques in software development.

With world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, were always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us.

DESCRIPTION

Test Case Management: Define, create, and manage comprehensive test cases using tools like Qase or other test management platforms.
Automation Development: Develop and maintain E2E automation scripts using Playwright, JS-based frameworks, or .NET testing frameworks to streamline test execution.
Manual Testing: Perform thorough manual testing for complex cybersecurity environments, ensuring product stability and functionality.
Production Issue Investigation: Analyze logs, errors, and issues from production and customer environments, working closely with development teams for debugging and resolution.
E2E Testing Implementation: Design and execute end-to-end test scenarios covering critical user flows and edge cases.
Quality Assurance & Gatekeeping: Act as a product stability gatekeeper, ensuring high-quality releases by proactively identifying defects and risks.
AWS Tools (Advantageous): Experience with AWS services such as S3 for validating cloud-based workflows.

looking for a hands-on Penetration Tester / Red Teamer with strong infrastructure experience to join our team as a Cyber Security Researcher. Youll be part of the offensive team that researches cutting-edge attacks and translates them into realistic breach simulations across complex environmentsWindows domains, cloud infrastructure, Linux systems, and more.
Your work directly powers our Exposure Validation platform, helping organizations understand and defend against modern adversaries.

What You Will Do?
Research & Simulate Real-World Attacks
Track and analyze the latest attacker TTPs
Build internal tools, scripts, and POCs to emulate real threat behavior
Design offensive simulations mapped to the MITRE ATT&CK framework
Focus areas include:
Active Directory attacks (on-prem & Azure)
Cloud infrastructure misconfigurations (AWS, Azure, GCP)
Linux and network-level attack vectors
Kubernetes threats and container-based environments
Write clean, reusable, and documented code in Python, PowerShell, and Bash

Were looking for a strategic and execution-driven Senior Customer Success Operations Manager to help us scale and optimize our global CS and Support organization .

This individual will own the systems, data, and workflows that power our ability to deliver best-in-class customer experiences across segments, regions, and use cases from MSSPs to enterprise red teams.

This role is central to driving our operational maturity forward: from tooling and automation to customer health modeling and performance visibility across 1000+ accounts.




What You'll Own

Systems & Tooling

Lead the implementation and optimization of key tools (e.g., Gainsight, SFDC, Databricks) to support CS workflows, renewals, adoption tracking, and support ops
Partner with Product, R&D, and Support teams to align tech stack with EV/EM rollout phases and customer lifecycle milestones
Own ongoing configuration and governance of Salesforce for CS use cases including playbooks, task flows, renewal views, and reporting
Serve as the go-to SME for Gainsight (a plus) health scores, CTAs, journey orchestration, and adoption triggers


Data & Insights

Build scalable reporting models to track CS performance, GRR/NRR trends, usage signals, and early warning indicators
Design customer health scoring models using both structured inputs (e.g., ARR, support trends) and behavioral and adoption signals
Drive quarterly CS insights for leadership reviews and board presentations


Strategy & Enablement

Drive operational alignment across CS, MSSP, and Support teams to ensure SLAs, success plans, and validation strategies are measurable and scalable
Support customer segmentation and service tiering (e.g., Core Defense / Adaptive Security / Offensive Advantage) with relevant data views and automation
Partner with CS leadership on forecasting, headcount modeling, and compensation design support

With world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, were always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us.



What you will do?

Own a product domain - from ideation, vision, strategy, roadmap, analysis & execution.
Define and drive feature specification, work closely with engineering teams to deliver against the roadmap for your ownership area.
Work closely with customers and with customer-facing stakeholders within the company, to discover user challenges and pains and to grow your product to solve them
Work closely with product, engineering and customer success teams throughout the product development lifecycle to deliver best-in-class experiences
Collaborate with Sales Enablement and Marketing teams to bring your product to market
Regularly present new product plans, status updates and more to the product team, leadership teams and customers.

We are seeking an experienced, skilled and creative Full-Stack Engineer to join our Barebone (platform infra) team. At the Barebone team, we facilitate and maintain the infrastructure that supports higher-level teams efforts, thus playing a central role in pushing business initiatives from PRD to Production-ready. We design, code, and maintain the interaction layer with the EHR (the software used by physicians at the point of care), and and the same time - adopt a guardian state-of-mind, making sure we do not cause any degradation in the EHRs performance or functionality; this is a fundamental part of us being an add-on software.
As a Full-Stack Engineer, youll collaborate closely with Product Managers, QA Engineers, and fellow Developers and participate in all the technical stages, from design to deployment, to monitoring and working with our customer success and support. Youll have the opportunity to drive impactful improvements while contributing both autonomously and within cross-functional teams.
What Youll Do:
Develop a responsive, high-performing, web extension that will house our hub.
Lead web platform infrastructure initiatives, applying JS (TS, Node.js) best practices, performance optimization techniques, and security principles.
Write clean, efficient code with a focus on comprehensive test coverage.
Own the full lifecycle of your features, from development to deployment.
Act as a technical point of contact and support the external developers through the implementation process.
Mentoring peers and driving innovation within your domain.

Required Application Security Engineer
The Role:
The ideal candidate will have a strong background in application security, coupled with expertise in product security, infrastructure management, and DevOps practices.
You should be comfortable wearing multiple hats and thrive in a fast-paced, collaborative environment.
Pioneer new approaches to application security, including leveraging AI for advanced automations and process optimizations.
If you're ready to push the boundaries of application security and contribute to a culture of uncompromising quality, we want you on our team.
Join us in our relentless pursuit of robust security and a continuously hardening application landscape.
What you will do:
Conduct internal penetration testing against our applications and APIs.
Design, build, and implement the Secure SDLC process, integrating security into all stages of the software development lifecycle.
Evaluate product design and architecture against security best practices, offering guidance on prioritization and remediation.
Build and automate security testing as part of our CICD pipeline and cloud environments based on automation workflows leveraging AI.
Develop and lead projects, implementing various security tools and technologies, such as: AI agents context-aware, SAST, SCA, vulnerability scanners, and Kubernetes (K8s) security tooling.
Mentor development teams through training and hackathons.
Support security incident response in a cross-functional environment.

We are seeking a highly skilled and experienced Software Engineer to join our dynamic team. The ideal candidate will have a robust background in software development and passion for creating secure, innovative and efficient software solutions.
Key Responsibilities:
Design, develop, and maintain software solutions across the backend (Node.js), frontend (Vue.js), and additional client (Go).
Participate in designing and building the architecture of robust, scalable, and secure software solutions across the entire stack.
Ensure seamless integration between the backend and frontend components.
Implement and manage robust security practices to protect our software and clients data in the cloud and on-premise.
Implement or utilize AI/ML algorithms within the product as needed.
Collaborate with other team members to define, design, and ship new features.
Write clean, maintainable, and efficient code.
Conduct code reviews and provide constructive feedback to team members.
Troubleshoot, debug, and upgrade existing software.
Stay up-to-date with emerging technologies and industry trends.

Were looking for a passionate Talent Acquisition Specialist to drive our global hiring efforts, partner with managers, and bring exceptional talent. Youll own the full recruitment cycle, strengthen our employer brand, and help shape the next chapter of our growth.
What Youll Do:
Oversee the Full Recruitment Cycle, managing the entire global recruitment process from sourcing candidates to extending offers. This includes conducting phone and behavioral interviews.
Support the Recruitment Team Focus on coordinating recruitment activities (scheduling interviews, managing communication with candidates, ensuring smooth process flow) and sourcing top talent across multiple markets. Maintain recruitment systems (e.g., Comeet) and track key hiring metrics to enable the teams success.
Experience working with U.S.-based teams and managing recruitment processes aligned with U.S. time zones when needed. Brings flexibility and cultural understanding to support hiring efforts.
Collaborate with Stakeholders, work closely with hiring managers and other key stakeholders to develop strategic talent pipelines and refine hiring practices, ensuring alignment with industry best practices.
Implement Data-Driven Processes, use Comeet, and multiple metrics to implement effective, data-driven hiring processes that facilitate informed decision-making.
Lead Employer Branding Initiatives, drive creative recruiting and branding initiatives to enhance the employer brand both internally and externally, ensuring consistent messaging, visual identity, and reputation across all candidate touchpoints.

We are looking for a Data Scientist to join our R&D team. To become part of our journey in helping digital publishers and businesses improve their business growth, empowering meaningful interactions across their digital assets, generating an undeniable increase in revenue, user engagement, conversions, and overall performance.
Build the next generation of ML algorithms for us. Focusing primarily on recommendation engines, personalization, pricing, prediction and causal inference models.
Our Story:
At the heart of every digital revolution, there's a story. Ours began in 2012, with a vision of creating a publisher video platform that offers all the necessary tools, innovation, and knowledge publishers need to fully optimize their websites with video.
Through machine-learning and AI technology, we empower publishers to own their video content and monetization strategies to maximize revenue. Our platform offers global publishers unparalleled access to best-in-class ad serving, monetization, content automation, and video recommendation.
Trusted by some of the leading publishers globally including The Arena Group, CBSi, Hearst, Nasdaq, VICE, and more, our platform helps publishers boost audience engagement and increase revenue. Our success is a direct result of our dedicated team located around the world and visionary backers including The Walt Disney Company, Saban Ventures, Viola Group, 83North, and Firstime Ventures.
At our core is a passion for reimagining the video space and an unyielding commitment to those who rely on us. And now, we're looking for remarkable talent like you to join the next chapter of our story.
Long story short, you will:
Design, build, automate, deploy and maintain machine learning production pipelines, utilizing cloud technologies such as cloud AI / Sagemaker.
Building RAG processes and utilizing LLMs for verius needs.
Deploy and monitor models in production (e.g. building artifacts, measuring model drift, etc.).
Implement and evaluate recommender engines and deep-learning techniques, to work in a production environment and run at massive scale.
Apply complex analytical techniques to derive actionable insights with very good communication skills to write and publish internal documentation to be used by technical and business teams.
Design and execute technical processes needed for experimentation to support an array of business problems, including experiment ideation, experimental design, monitoring, data analysis, code review and communication of results.
Keep up with machine learning research and commercial product offerings across a wide variety of machine learning fields
Role Key Deliverables: Own current recommendation engine modeling stack and its development processes (creation/specification of tasks, daily updates and commitment to deliverables), research and deploy incremental improvements.

Were looking for a proactive and relationship-driven Growth Marketing & Events Manager to join our team. In this role, youll combine strategic planning with hands-on executionbuilding high-quality lead pipelines, leveraging industry events and partnerships. You'll own event marketing from concept through ROI analysis and collaborate closely with Sales, Product Marketing, and Content teams to develop pre-event campaigns, optimize landing pages, and uncover new business opportunities. This position is ideal for someone who thrives in a fast-paced environment, balances creativity with analytical thinking, and enjoys both external relationship-building and internal campaign execution.
Our Story:
We are the worlds leading content experience platform, powering billions of personalized interactions around the web. Founded in 2012, we reimagine how brands, publishers, and small and medium-sized businesses engage with their audiences across their digital properties to drive meaningful growth. Our always-on, codeless, dynamic experiences are trusted by clients such as ALEX AND ANI, Audi, CBSi, Hearst, MLB, Nasdaq, Refinery29, Sky News, ViacomCBS, VICE, and Ziff Davis.
Headquartered in New York City with employees located around the world, We are backed by The Walt Disney Company, Saban Ventures, Viola Group, 83North, and Firstime Ventures.
What You'll Do:
Manage sponsored events and industry-based event opportunities and partnerships, from ideation to post-event ROI reportingincluding logistics, vendor coordination, lead capture in Salesforce, and feedback sessions for continuous improvement.
Continuously research, identify, and qualify high-value prospects across existing and new markets, leveraging both day-to-day outreach and targeted pre-event initiatives to maximize engagement and impact.
Build and manage BDR/SDR campaigns with Sales and Marketing to ensure a steady flow of high-quality leads.
Monitor industry trends, follow up with engaged leads, and hand off qualified leads seamlessly to Sales.
Leverage partnerships with organizations such as OTT.X, DPAA, and Beeler to open new conversion channels and growth opportunities.
Collaborate with Product Marketing and Content to develop persuasive messaging, campaign assets, and high-converting landing pages on HubSpot or other platforms.