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We are looking for an experienced Staff Technical Program Manager. This role involves overseeing the planning, execution, and delivery of technical projects within our organization, while also managing deployments to production environments. The ideal candidate will possess strong project management skills, technical understanding, and the ability to effectively communicate with cross-functional teams.

What you will do:
Project management Lead and manage the end-to-end lifecycle of complex technological projects - understands projects goals and details, proficient in crafting project roadmaps, overseeing scope, backlog, and timelines, monitoring crucial milestones, managing KPIs, and navigating essential dependencies.
Identify and mitigate risks, resolve issues, and make adjustments as necessary.
Establish continuous improvement as part of the culture, processes and tools.
Define and enforce best practices and standards for the production environments operations.
Facilitate and guide R&D teams in the release planning and delivery process, ensuring effective collaboration & execution while defining and implementing best practices and tools.
Ensure cross organizational communication and process coordination, serving as the focal point for project health visibility and strategic status reporting to senior executives
Identify problems by observing and studying system functions and performance results.

We are looking for a Senior IT Engineer to own and evolve our modern, cloud-first workplace infrastructure. This role is highly SaaS-active, focusing heavily on identity lifecycle automation and automated endpoint management. You pair deep infrastructure skills with an AI-forward mindset, actively leveraging AI tools to automate operations, optimize internal workflows, and secure our fully digital environment.
What am I going to do?:
Identity & Access Management: Own Okta as our primary IdP. Architect and automate complex identity lifecycles, directory integrations, and context-aware adaptive MFA policies. Endpoint Management (MDM): Design and manage our enterprise Apple ecosystem using Jamf Pro. Optimize zero-touch deployment (Apple Business Manager), patch management, and security configurations. SaaS & Cloud Operations: Act as the primary administrator for our core SaaS stack. Integrate systems via APIs, webhooks, and automated workflows. AI Integration & Automation: Implement AI-driven operations (AIOps) for smart monitoring, predictive analytics, and low-code/no-code automated IT support workflows. Security & Compliance: Partner with security to enforce zero-trust architecture, manage vulnerability patching, and pull automated evidence for compliance audits (SOC2/ISO 27001).

Equal opportunities:
At our company, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. we are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, our company will provide accommodation to individuals with disabilities or a special need.

As a Support Manager based in Israel, you will be responsible for hiring, mentoring, and managing a team of support engineers focused on delivering exceptional customer service, driving data-driven improvements, and fostering a high-performing, customer-centric culture. Reporting to the Director of Support, you will play a key role in building and shaping the Israeli support centre, ensuring alignment with Armis from Service now operational standards and ongoing commitment to service excellence.

What Youll Do:
Lead and mentor technical support engineers, assigning tasks and ensuring efficient issue resolution.
Support, coach, develop and lead a team of technical support engineers to deliver world-class service.
Motivate team members and address challenges that may arise in daily operations.
Identify areas for training and skills development to continuously improve team capability.
Communicate organizational goals, priorities, and business needs to ensure clear expectations across the team.
Monitor daily activities, including backlog management and workload distribution, ensuring SLA adherence and operational efficiency.
Drive the Technical Support team to achieve high customer satisfaction and success, measured through defined KPIs and performance goals.
Maintain a deep understanding of us from Service now products, solutions, and technical environments to provide guidance and subject-matter expertise.
Provide managerial oversight and serve as an escalation channel for internal and external customers.
Implement Knowledge-Centered Support practices to capture, share, and leverage knowledge for faster, higher-quality resolutions.
Partner closely with Customer Success, Product Management, Program Management, and Engineering to develop and refine support processes and influence product quality.
Develop, communicate, and enforce team policies, procedures, and operational standards.
Review case updates from team members, providing coaching and feedback to improve communication and case handling.
Conduct customer follow-ups and survey reviews to ensure feedback is addressed and service excellence is maintained.

We are seeking for an Digital Project Manager This role requires initiating, leading, and managing large-scale digital technology projects from end to end.
Responsibilities include managing and planning project scope, budgets, work plans, timelines, Agile ceremonies and governance routines, and coordinating with external vendors. This is a full-time position, Sunday through Thursday, based in Lod, Israel.

We are looking for a proactive and customer-oriented Technical Support Engineer (L1/L2) to join our team in Kfar Saba. This role combines hands-on customer support (Level 1 & 2) with technical troubleshooting and QA involvement.
You will be the main point of contact for customers in Europe and Israel, and also serve as a backup for the US support team, ensuring excellent service while contributing to product quality and continuous improvement.
You will play a key role in customer satisfaction and product quality, acting as the bridge between customers and our product. Your work will directly impact how customers experience and how our platform continues to improve.
Responsibilities:
Customer Support & Communication
Provide excellent support via email, chat, phone, and video calls
Guide customers, demonstrate the system, and solve issues in real time
Ensure a high-quality support experience and strong customer satisfaction
Technical Troubleshooting (L1/L2)
Investigate and resolve technical issues end-to-end
Analyze logs, use internal tools, and perform basic database queries
Reproduce issues and document findings clearly
QA & Product Involvement
Take part in QA activities and collaborate with QA and development teams
Validate fixes and support testing (regression, sanity checks)
Identify recurring issues and contribute to product improvements
Documentation & AI Tools
Maintain and improve technical documentation and knowledge base
Use AI tools to enhance support efficiency and workflows

Junior IT Support ( Part-Time / Hourly Location and Employment Type: Jerusalem (on-site, 2-3 days per week). Flexible part-time schedule of approximately 20 hours per week, with a guaranteed minimum of 10 hours weekly.
Compensation: Hourly rate: ₪60–₪70 per hour (depending on experience and qualifications).
Position Overview OurCrowd is seeking a motivated and service-oriented Junior IT Support person to support our IT team on a part-time basis. The candidate will provide hands-on technical support to end users, assist with configuring and deploying new systems, and troubleshoot hardware and software issues. This role is well-suited to someone with strong technical aptitude, excellent problem-solving skills, and a customer-focused mindset. We are looking for experienced candidates.

Responsibilities:

* Provide first-line IT support for hardware, software, and connectivity issues.
* Configure and maintain new laptops, mobile devices, and peripheral equipment.
* Troubleshoot and resolve issues in Windows and macOS environments.
* Log, track, and update support requests using the organization's ticketing system.
* Assist with user account setup, access requests, and basic system admin tasks.

Who We Are: Incredibuild is the leading platform empowering developers and enterprises to radically accelerate their development cycles. We help world-leading brands like Microsoft, Citi Bank, GM, Amazon, and Adobe shorten build times, allowing for more iterations, faster product releases, and significant resource savings. Our technology streamlines and accelerates everything from compilation to release automation, dramatically expediting time to market for our clients. You aren’t just "fixing CI/CD pipelines" - you are building a robust Internal Developer Platform (IDP) and creating the tools that enable our engineers to ship high-performance code at scale. If you love writing clean code and get equally excited about a perfectly orchestrated Kubernetes cluster or an elegant Terra grunt module, you’ll fit right in.
What you'll do: Architect & Build: Take full ownership of our infrastructure, from backend services to cloud resources. Empower Developers: Develop and maintain our homegrown IDP , ensuring a seamless "golden path" for engineering teams. Scale the Stack: Design and manage scalable, reliable environments using AWS, Argo CD, and Helm. Automate Everything: Build sophisticated CI/CD workflows using GitHub Actions and manage stateful infrastructure with Terra grunt. Innovate: Evaluate and integrate new CNCF tools and internal utilities to keep our platform at the cutting edge.

we are seeking a talented Site Reliability Engineer to join our Crossix team in Israel.
Crossix Measurement Suite is the industry leader in healthcare marketing analytics. We deidentify large scale healthcare datasets and transform it into actionable insights, allowing life sciences organisations to optimize how they reach and support patients. Crossix operates at the intersection of Big Data and AdTech. We combine the fast paced delivery of a start-up with the long-term security of a global leader.
Own the platform that powers healthcares most robust data engine. Ship elite-level automation and scale world-class systems.
Our SRE team is responsible for the design, creation, and maintenance of a complete multi-on-prem and cloud applications, deployment and monitoring framework, working with all major cloud providers. (AWS/Azure/GCP).
Our engineering philosophy prioritizes speed without compromising on quality. You will integrate into a lean and focused team with the encouragement to drive technical decisions and the accountability to execute. We value engineers/product managers who want to solve complex problems over following a rigid script, providing the space to influence both architecture, delivery and strategy.
Leadership shares a clear vision of the future, ensuring every sprint contributes to a larger objective. By helping treatments reach the right people, we use our engineering expertise to improve the healthcare landscape and act in the best interest of the patient.
What Youll Do:
You will ensure platforms remain reliable, scalable, and secure for customers who depend on them every day. Strong SRE practices directly improve system availability, operational efficiency, and customer trust.
You will sit at the intersection of cloud infrastructure, automation, production engineering, and problem-solving at scale. It offers the chance to work on meaningful systems, reduce manual work, and continuously improve how services are delivered and operated.
You will own and improve production reliability, monitoring, incident response, automation, and cloud infrastructure operations. Youll lead initiatives that reduce toil, improve deployment and operational processes, and help engineering teams build more resilient services.
Ensure high uptime and reliability of Crossixs production environment in the cloud.
Take responsibility for managing the production environment, security, change management, deployment, architecture, and tools.
Perform root cause analysis for complex failures and offer modern solutions and tools.
Utilize Grafana to develop effective dashboards that provide key insights and system performance.
Analyze performance and stability issues and create in-house automation tooling.
Work closely with DevOps, R&D, product, and project managers to enable automated CI/CD methods.
Design, develop, and drive troubleshooting & mitigation tools as part of driving self-healing agenda.
Constantly improve the technology stack, supporting the data growth and the customers requirements.