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We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist our internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with our specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions.

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist our internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with our specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel. Schedule is Mon - Fri, 9am-6pm (Friday/work from home).
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions.

We are growing rapidly and we are seeking a Senior Full Stack Developer to join our technology team. This position will be instrumental in developing new products and capabilities on our platform for our clients.
Responsibilities:
Collaborate closely with Product and Design teams to build new features end-to-end.
Coordinate with engineering and product leadership to define projects that help us meet business objectives.
Support existing platforms including: additions to features, upgrade of technology and implementation of new clients requests.
Work with support to investigate and debug technical support requests and client issues.
Work in an Agile environment, at a sustainable pace of one/two-week sprints.
Continuously learn and evaluate new technologies and guide team decision making.
Mentor, pair, and delegate work to encourage the professional and technical growth of peers.

We are growing rapidly, and we are seeking a Full Stack Developer to join our technology department. This position will be instrumental in developing new products and capabilities on our platform for our clients.
Responsibilities:
Collaborate closely with Product and Design teams to build new features end-to-end.
Coordinate with engineering and product leadership to define projects that help us meet business objectives.
Support existing platforms including: additions to features, upgrade of technology and implementation of new clients requests.
Work with support to investigate and debug technical support requests and client issues.
Work in an Agile environment, at a sustainable pace of one/two-week sprints.
Continuously learn and evaluate new technologies and guide team decision making.
Mentor, pair, and delegate work to encourage the professional and technical growth of peers.

Required Product Manager
The Role:
Product at our company means solving our most pressing problems, from launching revenue generating (and client facing features), to upgrading UI/UX to improve customer experience, to automating and supporting back-office activities.
Responsibilities:
You will be the owner of product launches and upgrades through the entire lifecycle, including:
Analysis & Prioritization:
Analyze operational implications of new features, solutions, modifications, and existing processes within our product for users and our back office
Identify opportunities to increase efficiencies and automations in the product
Organize projects and tasks and effectively triage to manage competing priorities
Problem Solving & Design:
Work with key stakeholders across the business to develop details on specifications
Collaborate with team members to create professional design specifications for all projects sent to the technical team for production
Launch & Ongoing Improvement:
Manage communications with the technical team and oversee the process end-to-end to ensure actual production matches the agreed-upon specifications
Analyze data on usage to learn and prioritize
Run A/B testing sequences.

We are seeking a Payroll Accountant to join our team and support our global growth. In this role, youll manage payroll and support the bookkeeper with her daily tasks. Youll report to the local Controller. The role is part time, 70%.
The Role:
Collect and update data in the payroll system
Ensure compliance with tax regulations, labor laws, pension, and social benefits requirements
Handle employee onboarding and termination processes related to payroll
Review and process attendance data
Prepare periodic and ad-hoc reports as required
Support the generation and distribution of all regulatory forms (101, 106)
Assist employees and managers with payroll-related inquiries
Coordinate with HR and Finance departments regarding employee updates and payroll changes
Monthly tax reporting (national insurance).
Support the bookkeeper with month-end closure for legal entities in multiple countries
There may be occasional business travel once a year.

We are seeking a FinOps Associate to join our rapidly growing team. This is an opportunity to join the Finance Operations team and make a significant impact at a rapidly growing global fintech company. This position will report to the Finance Operations Manager. This is a key role in delivering supreme support and service to our customers. You will be a valuable resource throughout the invoicing process and a crucial point of contact for our customers. If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit.
Responsibilities:
Review customer invoices received ensuring their accuracy and timeliness
Send out client invoices ensuring they are accurate and compliant
Work with customers to correct payment details provided or to obtain any missing information
Verify customer data by performing tax compliance checks and bank verification procedures
Handle day to day customer tickets and emails related to the invoicing process
Identify opportunities for improvement and provide recommendations to enhance process efficiency.

We are seeking a Bookkeeper to join our team and support our global growth. In this role, youll manage financial records, bills, tax payments, and daily bank reconciliations. Youll report to the local Controller and play a key part in ensuring smooth financial operations across multiple countries. There may be occasional business travel once a year.
The Role:
Recording transactions such as income and outgoings, and posting them to various accounts
Recording and processing payments
Monthly tax reporting (VAT, withholding taxes).
Conducting daily banking activities
Working with external auditors, tax authorities and vendors worldwide
Producing various financial reports
Reconciling reports to third-party records such as bank statements
Support month-end close for legal entities in multiple countries.

We are seeking a Senior Front-End Developer to join the core team building our next-generation AI Engine and Unified Chat Assistant. You will architect the UI for complex AI workflows, including multi-tenant agent management, pipelines, and evaluation services. We operate on a forward-thinking model where you will leverage an AI-first, spec-driven development approach to own features end-to-end.
What Youll Do:
Architect and Build: Develop scalable user interfaces for the AI Engine, Unified Chat Assistant, and Evaluation Service using modern web architectures.
AI-First Development: Drive our spec-driven workflow by heavily utilizing AI agents (Cursor, Claude Code) to handle code generation, so you can focus on architecture, planning, and validation.
End-to-End Ownership: Embrace a multi-disciplinary approach by owning the entire feature lifecycle from frontend implementation to backend integration and QA automation.
Global Collaboration: Partner closely with Product, UX, and backend teams (including our Paris office) to ensure seamless API and microservice integrations.
Quality Assurance: Establish and maintain high-quality standards through comprehensive testing strategies, including unit and E2E testing.

Required Senior DevOps Engineer
Description:
As a Senior DevOps Engineer on the Price-It Platform team, youll own core cloud infrastructure, CI/CD, and the Kubernetes platform that powers our cloud-based decisioning products for global insurers and banks. Youll take end-to-end technical ownership of high-impact platform initiatives - from design through production - working hands-on across AWS, Kubernetes, and automation, while shaping how the team builds and ships.
What You'll Do:
Own and evolve the cloud platform: AWS infrastructure, EKS/Kubernetes, and Terraform-based Infrastructure-as-Code.
Build and maintain CI/CD pipelines and GitOps workflows that keep delivery fast, safe, and repeatable.
Design and operate secure networking and access (ALB, OIDC/OAuth2, JWT/M2M, Okta, firewalling).
Drive reliability, scalability, and resilience - including disaster recovery and multi-region readiness.
Partner closely with R&D, Product, QA, and Support to take initiatives from design to production.
Improve developer experience and velocity, including through AI-assisted and agentic engineering workflows.
Mentor and raise the engineering bar through technical leadership, design reviews, and documentation.