Job Purpose:
* The Sales Operations / Pre-Sales Lead is responsible for enabling the Sales organization to operate with clarity, efficiency, and excellence.
* This role serves as the operational backbone of the commercial function-driving forecasting discipline, coordinating cross-functional workflows (Sales, Product, Operations, QA, Finance), and ensuring that both internal teams and customers receive timely, accurate, and professional support, overseeing the execution of multiple projects
* This position combines pre-sales coordination, process ownership, and commercial project management, ensuring that the commercial engine runs smoothly from lead to order and to delivery. (Pre-sales / 1St order)
* The ideal candidate is structured, analytical, proactive, and thrives in a fast-paced environment with competing priorities. Key Responsibilities: Cross-Functional Project Management
* Lead and coordinate commercial and operational projects across Sales, Product, Operations, QA, Finance, and Customer Success.
* Build project timelines, define milestones, and ensure cross-functional accountability.
* Monitor progress and proactively escalate risks or bottlenecks.
* Drive the successful execution of new product introductions (NPI), first-PO onboarding processes, and changes to formulations, packaging, or regulatory requirements. Communication, Alignment & Stakeholder Management
* Facilitate clear communication between Sales, Product, Operations, and other functions.
* Prioritize and triage incoming commercial requests to ensure they receive appropriate attention and follow-up.
* Prepare executive-level summaries, presentations, and progress reports.
* Become a trusted partner to Sales Managers by providing structured insights and operational clarity.
Requirements: * Bachelors degree in Industrial Engineering, Business, Economics, or a related analytical field.
* 3-5 years of experience in:
* Sales Operations
* Pre-Sales / Commercial Coordination
* Project Management
* RevOps / Commercial Excellence
* (experience in manufacturing, CPG, nutraceuticals, or B2B production environments is an advantage)
* Strong analytical and Excel skills; experience with CRM systems (Priority, salesforce, HubSpot, or similar).
* Proven track record of managing multiple projects and tasks simultaneously with excellent organizational skills.
* Excellent communication skills and a collaborative mindset.
* High attention to detail, structured working style, and end-to-end ownership mentality.
* Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
This position is open to all candidates.