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our company's Pricing Leader role offers a unique opportunity to lead strategic pricing at a product-led, multi-product SaaS company with both PLG (product-led growth) and Enterprise sales motions. As we expand our product offering and customer segments, we are focused on simplifying pricing and driving impactful changes that enhance customer value and positively influence revenue.
Pricing at our company is both critical and complex. With multiple products, go-to-market motions, and legacy models accumulated over 13 years, the pricing function is now under Product leadership with strong executive focus and support. Youll be expected to lead with clarity, bring sharp decision-making, and drive measurable business impact while working closely with key stakeholders across the companys leadership team.
Responsibilities:
Own the global pricing and packaging strategy across all products, customer segments, partners, and strategic partnerships.
Lead and manage a pricing team to execute pricing initiatives and maintain operational excellence.
Lead pricing simplification initiatives and identify high-impact changes that improve clarity, revenue, and customer experience.
Continuously monitor pricing effectiveness based on sales performance, customer adoption, competitive landscape, and product evolution.
Partner with Product, Sales, and GTM leadership to develop pricing for new offerings and evolve existing ones.
Ensure all pricing decisions are data-informed and aligned with company goals - leveraging competitive intelligence, market trends, and customer feedback.
Drive consistent pricing execution across new and renewal business, from self-service to enterprise.
Define and enforce pricing governance frameworks.
Help evolve our monetization systems and tooling to support pricing automation and reduce friction.
Develop and deliver sales enablement, training, and best practices to improve pricing execution.
Champion a pricing model that is both strategic and executable, avoiding complexity that does not deliver measurable value.

We are looking for an innovative Manager experienced in Fraud Risk Policy & Strategy to lead a team of policy analysts within the Trust & Safety organization. This individual will cultivate a deep understanding of our Quickbooks and Mailchimp products and bring industry best practices around fraud prevention and generative AI to address large scale problems related to product abuse. As we continue to grow our capabilities with the advancements in AI-assisted solutions, this individual will also play a critical role in developing and executing short and long-term strategic and tactical plans across all products to improve our security posture against fraud and abuse in the evolving online threat landscape.
Responsibilities
Lead a high-performing team of fraud and risk data analysts by providing real-time coaching and best practice guidance to team members relating to their daily work as well as growing their careers
Lead strategic initiatives with measurable milestones and impact to KPIs
Act as a strategic partner across product development, product management, legal, investigations, data science, and other teams for fraud/abuse prevention solutions throughout the fraud lifecycle of detection, investigation, remediation, and prevention
Combine historical data with strong subject matter expertise and intuition to create and execute strategies to achieve short and long-term objectives at scale
Provide guidance and oversight in raising awareness of broader fraud and product issues, generative AI ongoing trends and driving toward automated solutions.
Stays abreast of fraud trends, emerging fraud and generative AI threats, and new system/tools to help bolster fraud prevention/detection capabilities
Own and assess your teams progress toward established performance goals.