לוח משרות דרושים Back Office / בק אופיס בפתח תקווה

Medison offers hope to patients suffering from rare and severe diseases, by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead, and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company, operating in over 30 countries across 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! The Business Assistant will provide administrative and operational support to the Finance & IBT departments and personal assistance to VP Finance, VP Information & Business Technology & the CFO.

Responsibilities:

* Manage sensitive matters with a high level of confidentiality and discretion
* Sustain a daily calendar of meetings and events, including scheduling onsite and virtual meetings with multiple internal & external participants and booking conference rooms
* Organize complex calendars and schedules, resolving any scheduling issues
* Support travel and accommodation requirements for the departments.
* Support budget management and control, incl. purchase orders
* Support various projects and assignments related to the Finance department
* Arrange and coordinate all the departments’ social activities and events (offsite meetings, holiday toasts, birthdays, volunteering, etc.)

City:
Petah Tikva

we are looking for a detail-oriented, process-driven Operations Specialist to help run day-to-day operations across several company products. In this role, youll own operational workflows that directly impact customer experience-ensuring accounts are configured correctly, requests are handled quickly and accurately, and internal teams have the operational support they need to scale.
Youll work closely with Customer Success, Technical Advisors, Support, Sales/Pre-Sales, and R&D to keep operations smooth, identify friction points, and improve processes as we grow in a fast-paced startup environment.
Roles & Responsibilities:
Lead technical onboarding and account setup for new customers, ensuring a seamless transition into our SaaS platform.
Execute complex system configurations for enterprise accounts with a high standard of accuracy and attention to detail.
Review and resolve customer requests, ensuring maximum data integrity and platform accuracy.
Manage account governance, including permissions, ownership settings, and operational tracking systems.
Monitor operational queues to ensure timely handling of requests and meet service-level goals (SLAs).
Collaborate as an operational interface with CS, R&D, and Sales to drive effective issue resolution.
Identify recurring patterns in tasks to recommend process improvements and platform enhancements.
Adapt quickly to evolving priorities in a fast-paced, hyper-growth environment.