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Hashavim 360 is a leading fintech information provider, delivering digital solutions in labor law, taxation, finance and pensions. We are looking for a Product Manager.
Key Responsibilities: Implementation of the product's strategy and vision and make sure it’s aligned with the company's overall objectives and market trends in the legal industry. Conduct in-depth market research and analysis to identify emerging trends, competitive landscape, product market fit, and customer needs within the legal technology space. Define and prioritize the product roadmap based on strategic initiatives, customer feedback, and market opportunities, ensuring alignment with business goals and resources. Lead cross-functional agile teams through the product development lifecycle, from ideation and requirements gathering to design, development, and launch, while maintaining focus on quality and timeliness. Ensure that all product features and functionalities comply with relevant legal regulations, data privacy laws, and security standards. Identify opportunities to embed AI capabilities into the product: automations, intelligent workflows, and decision-support features that add measurable value to customers. Apply AI tools in day-to-day PM work: research, spec writing, discovery synthesis, backlog management, and stakeholder communication.

Role Overview We are looking for a highly technical, hands-on Tech Lead to build and lead a Core Engineering Team that operates across all R&D squads. This team will act as a force multiplier - solving complex system challenges, driving architectural improvements, and enabling development teams to move faster with higher quality. This is a deeply hands-on role (50%), combining system design, architecture, and execution in a data -critical, high-scale environment What Makes This Role Different
* Not a feature team - focus on system -level problems
* Not a traditional manager - strong hands-on ownership
* Not advisory - drives and executes real changes in production
* Works across teams - true cross-team impact
Responsibilities: Cross-Team Technical Leadership
* Lead a Core Team working across multiple squads
* Identify system -wide bottlenecks, risks, and architectural gaps
* Drive alignment on engineering standards and best practices
* Partner closely with Tech Leads, Product, and Dev teams Architecture & system Design
* Own and evolve system architecture (Monolith Modular / Services)
* Reduce tight coupling and improve system boundaries
* Lead major refactoring and modernization efforts
* Ensure scalability, performance, and resilience
* Microservice architecture (from modular monolith to microservices) Hands-On Development (70%)
* Write complex production code across services
* Lead by example in code quality and design
* Take ownership of the most challenging technical problems Engineering Excellence & Enablement
* Define and enforce development standards (Code Reviews, Design Patterns)
* Improve observability (monitoring, logging, alerting)
* Build reusable tools, infrastructure, and shared components
* Enable teams to deliver faster with higher quality
* Advantage for AI driven standard validations Mentorship & Technical Growth
* Mentor engineers and Tech Leads across teams
* Raise the engineering bar across the organization
* Support teams in production debugging and solving complex production issues Tech Stack backend : Node.js, (Express,nestJS), PHP (advantage) frontend : React, Redux, React Hooks data : MySQL, SQL, Redis Infrastructure: AWS
* Advantage: Experience with agent frameworks (agentic flows)

The Role Were looking for a Mid-Level DevOps Engineer to join our growing team and take part in designing, building, and operating scalable, secure, and automated AWS-based infrastructures. Youll work in a fast-paced environment, using advanced, cloud-native technologies, and have direct interaction with customers - understanding their challenges, designing solutions, and guiding them from architecture to production. Responsibilities Build and manage Infrastructure as Code (IaC) using Terraform Develop and optimize CI/CD pipelines (GitLab CI, GitHub Actions, Jenkins, etc.) Design, deploy, and maintain containerized environments using Docker & Kubernetes (EKS) Design and implement scalable, secure, and cost-efficient AWS architectures Work directly with customers to gather requirements, design solutions, and provide hands-on technical guidance Lead and support cloud modernization projects, including migrations and replatforming Monitor and improve system reliability using observability tools Troubleshoot complex production issues in dynamic, high-velocity environments Apply cloud security best practices (IAM, encryption, networking, compliance)

We are looking for an Entry-level Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer issues and escalate complex cases to the appropriate team
Assist customers with account setup, troubleshooting, and general inquiries
Maintain accurate records of customer interactions and transactions
Collaborate with cross-functional teams to improve the overall customer experience.

We are looking for a highly technical, hands-on Tech Lead to build and lead a Core Engineering Team that operates across all R&D squads.
This team will act as a force multiplier - solving complex system challenges, driving architectural improvements, and enabling development teams to move faster with higher quality.
This is a deeply hands-on role (50%), combining system design, architecture, and execution in a data-critical, high-scale environment.
What Makes This Role Different:
Not a feature team - focus on system-level problems
Not a traditional manager - strong hands-on ownership
Not advisory - drives and executes real changes in production
Works across teams - true cross-team impact
Responsibilities:
Cross-Team Technical Leadership:
Lead a Core Team working across multiple squads
Identify system-wide bottlenecks, risks, and architectural gaps
Drive alignment on engineering standards and best practices
Partner closely with Tech Leads, Product, and Dev teams
Architecture & System Design:
Own and evolve system architecture (Monolith → Modular / Services)
Reduce tight coupling and improve system boundaries
Lead major refactoring and modernization efforts
Ensure scalability, performance, and resilience
Microservice architecture (from modular monolith to microservices)
Hands-On Development (70%):
Write complex production code across services
Lead by example in code quality and design
Take ownership of the most challenging technical problems
Engineering Excellence & Enablement:
Define and enforce development standards (Code Reviews, Design Patterns)
Improve observability (monitoring, logging, alerting)
Build reusable tools, infrastructure, and shared components
Enable teams to deliver faster with higher quality
Advantage for AI driven standard validations
Mentorship & Technical Growth:
Mentor engineers and Tech Leads across teams
Raise the engineering bar across the organization
Support teams in production debugging and solving complex production issues
Tech Stack:
Backend: Node.js, (Express,nestJS), PHP (advantage)
Frontend: React, Redux, React Hooks
Data: MySQL, SQL, Redis
Infrastructure: AWS
Advantage: Experience with agent frameworks (agentic flows)
Success in This Role:
Teams deliver faster with fewer blockers
System architecture becomes more scalable, modular and stable
Production stability and observability improve
Engineering standards are consistent and adopted
The Core Team becomes a trusted partner across R&D.

We are looking for a highly technical and hands-on AI Transformation Lead to drive the implementation and adoption of AI across the organization.
This is a builder role, not a strategy-only position. You will be responsible for identifying high-impact opportunities, designing and implementing AI-powered solutions, and integrating them into our existing systems and workflows across R&D, Support, Sales, and Operations.
The ideal candidate combines a strong engineering background with the ability to translate business needs into scalable, production-ready solutions - and ensure they are actually adopted and deliver measurable impact.
Role Mission:
Lead the companys AI transformation end-to-end through practical implementation - building, integrating, and scaling AI-driven workflows and internal tools that improve efficiency, quality, and business performance across all departments.
What Youll Do:
Build & Implement AI Solutions (Core Focus):
Design, build, and deploy AI-powered workflows, automations, and internal tools
Develop rapid POCs and evolve them into production-ready solutions
Work hands-on with LLMs, APIs, and automation frameworks
Ensure solutions are scalable, maintainable, and aligned with system architecture
Integrate with Systems & Architecture:
Integrate AI solutions into existing platforms (CRM, support systems, internal tools, data flows)
Design robust integrations using APIs and orchestration layers
Ensure alignment with engineering standards, security, and data integrity
Drive Cross-Company Impact:
Identify high-value use cases across R&D, Support, Sales, Domain, and Operations
Translate business workflows into efficient, AI-driven processes
Partner with stakeholders to ensure solutions solve real problems
Own Adoption & Impact:
Ensure solutions are used, not just built
Define and track KPIs (efficiency, time saved, quality improvements, adoption rates)
Continuously iterate based on feedback and real-world usage
Enable & Standardize:
Establish best practices for AI usage across the company
Guide teams on how to effectively use AI tools in their daily work
Act as the internal expert for AI workflows, tools, and capabilities
What Success Looks Like (First 3-6 Months):
Delivered multiple production-level AI solutions with measurable business impact
Reduced manual work and improved efficiency across at least 2-3 departments
Successfully integrated AI workflows into core systems and daily operations
Achieved strong adoption across teams (beyond experimentation).

We are looking for an experienced and hands-on Technical Support & Customer Service Manager to lead and scale our support operations in a growing B2B SaaS fintech environment. This role combines team leadership, operational excellence, customer experience ownership, and cross-functional collaboration with Product, R&D, Domain, and Customer Success teams. The ideal candidate is highly process-oriented, customer-centric, technically capable, and experienced in managing support operations within fast-paced product companies. Key Responsibilities:
* Lead and manage the Technical Support & Customer Service team
* Build and improve support processes, workflows, SLAs, and escalation management
* Monitor KPIs, customer satisfaction, ticket queues, and operational performance
* Collaborate closely with Product, R&D, Domain, CSM, and Sales teams
* Own support readiness for product releases and major product changes
* Drive continuous improvement initiatives and service excellence standards
* Improve knowledge management, documentation, and internal enablement processes
* Support system optimization and automation initiatives across support operations
* Handle escalated and sensitive customer cases with professionalism and ownership

Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us means influencing hundreds of millions of users and shaping the journey toward becoming a true super-app. Our mission is to make people’s lives easier by enabling meaningful connections — from special moments with friends and family, to building businesses and pursuing passions. We’re looking for a Senior Data Analyst who combines strong technical skills with a strategic mindset and curiosity for how data drives user experience and growth in social mobile apps. You’ll partner closely with product, engineering, and marketing teams to turn data into clear insights and measurable business impact. If you’re passionate about uncovering insights, leveraging data and AI for smarter, faster results, and driving decisions at scale; we’d love to hear from you!

Responsibilities:

* Identify opportunities for improvement through data analysis aligned with company strategy.
* Partner cross-functionally to translate data findings into actionable product and business decisions.
* Design, run, and analyze A/B tests to evaluate product changes and user experience optimizations.
* Build, automate, and maintain dashboards and reports to track platform health, user behavior, and key trends.
* Communicate findings clearly to stakeholders, influencing both tactical and strategic decisions.
* Leverage AI and automation tools to accelerate analytical workflows and uncover deeper insights.

Advantages:

* Background in statistics, causal inference, or experimentation frameworks.?
* Experience mentoring analysts or leading analytical projects.?
* A deep interest in social, communication, or engagement-driven apps.

Experience:
6+