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We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for our customers.

Besides a wild ride and a lot of learning, well leap your career forward!

As a Developer Support Engineer you will...
Troubleshoot and Investigate complex customers CI/CD scenarios and provide innovative solutions for their requirements.
Develop scripts in Bash, Python, Groovy for debugging and automating.
Set up our applications and 3rd party products in various development environments.
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters.
Reproduce customer scenarios and fill relevant bugs/features.
Maintaining and improving a knowledge base of known issues and solutions.
Integrate and collaborate with our R&D, QA, Release and Sales teams.
Ability to work in flexible hours and weekends while needed.

We are seeking a Senior Software Engineer to join a new initiative within a newly formed group, taking part in the design and implementation of an innovative solution in the world of software development management. With a roadmap brimming with innovations, we are on the lookout for a Senior Software Engineer to contribute to this new and exciting venture. This role is ideal for someone who thrives in a dynamic environment, is passionate about delivering high-quality code, and is adept at working in a startup-like environment within an industry-leading company.

As a Senior Software Engineer you will
Design and develop high-quality, reliable, and scalable backend services for a new SaaS product.
Write clean, testable, and efficient server-side code that supports software development workflows.
Identify improvement opportunities and introduce new ideas that enhance product capabilities.
Work across multiple technologies, learning new tools and frameworks quickly to meet evolving product needs.

We are seeking a visionary Director of Engineering with a strong product mindset to lead the strategy, development, and scaling of our Software Supply Chain security product. As a Director of Engineering, you will lead teams building an enterprise-grade Software Composition Analysis solution, meeting the growing needs of our customers and supporting the ever-evolving development ecosystem.

As a Director of Engineering, you will...
Build, lead, and mentor multiple cross-functional teams of developers to deliver a scalable and reliable product.
Foster a culture of collaboration, automation, and continuous improvement within the engineering organization.
Define and implement procedures and workflows, enabling rapid innovation alongside ensuring enterprise-grade quality of the delivered product.
Architect and deliver an enterprise-grade solution that operates in both SaaS and self-hosted environments.
Partner with engineering leaders, product teams, and business stakeholders to ensure successful product adoption by the customers.

We are looking for an experienced, hands-on senior developer to join an innovative and talented R&D team, responsible for delivering fast and high-quality code, using the latest frameworks and technologies.

As a Senior Software Engineer you will...
Develop, maintain, and enhance the infrastructure of us, impacting all our products.
Collaborate with cross-functional teams to understand requirements, identify infrastructure needs, and implement solutions.
Be responsible for all development aspects from design to production of a wide ranging hybrid/cloud-native product.
Write high-quality, testable, and efficient code in Java.
Ensure the reliability, performance, and efficiency of the infrastructure through proactive monitoring, troubleshooting, and optimization.
Initiate and promote new ideas for continuous improvement of the product functionality.
Work closely with other team members as well as mentoring new team members.
Continuously evaluate emerging technologies and tools to enhance infrastructure capabilities.

We are seeking a highly motivated and experienced Team Leader to join our Fly group and be responsible for planning, coordinating, and leading technical projects across the full delivery lifecycle. To join us, you should bring strong hands-on leadership, combining technical excellence with innovation, leading by example, and mentoring your team while fostering close collaboration with product partners and external stakeholders.

As an R&D Team Leader you will:
Lead a team of 57 developers working on a large-scale, complex, and innovative product.
Manage the delivery of multiple domains within the product, spanning various disciplines and technologies from design through release.
Identify and manage risks and challenges, ensuring alignment, commitment, and high-quality execution across all stakeholders.
Make key decisions that focus effort on the most impactful opportunities for the successful implementation of team initiatives.
Take an active role in recruiting, onboarding, and mentoring new team members to build a strong, collaborative, and high-performing team.
Contribute to the architecture and design of the different solutions, while exploring new technologies to drive innovation and scalability.

We are looking for a hands-on Tech Lead to join the Core Platform team within our ML. Our engineering teams build the foundational systems behind global artifact storage, replication, and distribution - and increasingly power the next generation of AI/ML operations and governance. Our platform is the backbone for ML workloads: managing model binaries, versioning, and scalable runtime environments for ML and AI applications. This role combines deep distributed systems with modern ML infrastructure challenges such as high-throughput inference, safe model rollouts, and multi-cloud GPU efficiency. You will also help evolve core libraries and developer-facing tools, including logging, observability, and visibility components.

As a senior technical leader, you will influence architecture across squads, lead complex development efforts, and remain heavily hands-on.

As a Tech Lead in Core Platform you will
Design and evolve components for managing and distributing ML/AI models and artifacts at scale.
Extend the platform to support reliable, high-performance inference and training workflows.
Lead cross-team technical initiatives and serve as a reference for distributed systems and ML infra design.
Write maintainable, high-quality code in performance-critical areas.
Mentor engineers and drive strong engineering practices.
Collaborate with adjacent teams to ensure seamless end-to-end ML platform behavior.
Improve the reliability, efficiency, and observability of core services.

We are looking for a AI Automation Engineer to join our team.

We're searching for a talented and passionate technologist to implement AI driven innovation by integrating AI Agents and AI APIs in automation processes and Internal Tools. As a key member of the team, you'll play a vital role in developing and implementing innovative solutions to enhance our company's efficiency, productivity and quality. You'll leverage your expertise in artificial intelligence (AI) , automation tools, and software development to design, build, and deploy tools that streamline workflows, automate repetitive tasks, provide insightful data analysis, reduce costs and help the company scale.

Responsibilities
Work with the AI Projects Manager to research, design, and develop AI-powered solutions (e.g., chatbots, machine learning models) to automate tasks, unlock scaling opportunities and generate efficiencies across the company.
Build internal tools that automate workflows, improve data accessibility, and improve data accessibility, and facilitate collaboration within the company.
Integrate AI and internal tools seamlessly with existing systems and infrastructure to ensure smooth operation and data flow.
Write clean, maintainable, and well-documented code or automation processes, adhering to best practices and security standards.
Conduct unit tests and implement test-driven development (TDD) methodologies to ensure code quality and reliability.
Monitor and maintain deployed tools, identifying and resolving technical issues promptly.
Stay up-to-date with the latest advancements in AI, automation tools, AI APIs, and internal tool development best practices.

Were looking for a versatile, talented, and highly motivated Data Engineer to join our growing team.

If youre passionate about solving complex problems, thrive in dynamic environments, and love working at the intersection of data engineering, machine learning infrastructure, and AI innovation, this role is for you.

As a Data Engineer, youll play a key role in shaping how data flows through the company, from building scalable pipelines and robust infrastructure to powering data science models and enabling internal teams with intelligent GenAI-powered tools. This is a hands-on, high-impact role with plenty of room for ownership, creativity, and growth.

This is a high-impact role where your work will shape how the company leverages data and AI. If you want to build, innovate, and push boundaries in a collaborative and fast-moving environment, wed love to meet you.

Responsibilities
Own the entire data lifecycle from understanding business needs and building reliable pipelines to ensuring data quality, observability, and performance.
Design, build, and scale modern data infrastructure including data lakes, warehouses, and complex ETL/ELT pipelines.
Integrate and consolidate diverse data sources (CRMs, APIs, databases, SaaS platforms) into a single, trusted source of truth.
Implement and manage CI/CD, observability, and infrastructure-as-code in a cloud-native environment.
Work with the data science team on their ML pipelines, giving data scientists the infrastructure and automation they need to deploy models to production with speed and confidence.
Collaborate with cross-functional teams to embed GenAI agents into business processes, creating smart workflows that boost efficiency and reduce manual work.
Develop frameworks and internal tooling that empower other teams to safely adopt AI and accelerate innovation.
Optimize data infrastructure for performance and cost-efficiency, with a focus on BigQuery optimization.
Ensure high data quality and integrity across large-scale ETL processes. Work closely with analysts, data scientists, and product managers to support data modeling, governance, and analytical initiatives.

We are looking for a Head of CX - AI, Automation, and Tools to join our team.

The Head of CX - AI, Automation, and Tools role is a unique opportunity to join a highly motivated, customer-centric team striving for excellence. We are shifting gears to an AI-first approach in a super-fast-paced environment. Our goal is to make the customer experience a competitive advantage in the hospitality industry by ensuring our processes are not just defined, but supercharged by intelligent automation.

You will be a hands-on leaderarchitecting flows in n8n/Make, leading a small group of elite talent, and owning a significant share of the day-to-day operations of Guesty CX.

Responsibilities
AI & Automation Architecture (Hands-on)

Build and Deploy AI Solutions: Take a hands-on role in designing, building, and deploying AI-based automations to revolutionize how we support customers and reduce manual work.
Workflow Engineering: Utilize n8n or Make to architect complex, robust workflows that integrate various CX tools.
Client Facing chatbot - defining the priorities roadmap and requirements for our home grown client facing chatbot - built on AWS AgentCore, Langchain and utilizing multiple AI models.
CX AI Agents management and orchestration - building, deploying and monitoring multiple AI agents that cover all areas of the CX operations including data analysis, knowledge, training, support , quality and more.
Tool Administration: Administration and configuration of all CX tools, including finding or replacing tools as needed to keep our stack cutting-edge.
Leadership & Strategy

Talent Management: Manage a small team of highly talented individuals, fostering a culture of innovation and speed.
Process Ownership: Ownership of existing processes in the CX team and defining new processes as needed to support KPIs.
Cross-Department Interface: Define and manage the interface and processes CX has with other departments (BI, CS, Product, OB) and between the various CX teams.
Data & Tools

Data-Driven Improvement: Oversee the CX KPI reporting and work with the BI team to continuously improve our data and dashboards.
Tech Stack: Oversee the CX tech stack (Zendesk, Tymeshift, Airtable and various internally built tools) , continuously introducing new tools and approaches.

We are looking for an AI Program Manager to join our team.

We're searching for a talented and passionate technologist to lead internal innovation across the entire company by implementing AI, Automation and Internal Tools. As a key member of the team, you'll play a vital role in developing and implementing innovative solutions to enhance the company's efficiency, productivity and quality. You'll leverage your expertise in artificial intelligence (AI) and project management to design, build, and deploy tools that streamline workflows, automate repetitive tasks, provide insightful data analysis, reduce costs and help the company scale.

Responsibilities
Collaborate with multiple department heads across the company to identify opportunities, implement POCs and build a roadmap of AI based automation projects and internal tools.
Research, design, and develop AI-powered solutions (e.g., chatbots, machine learning models) to automate tasks, unlock scaling opportunities and generate efficiencies across the company.
Work with the AI Automation Engineer to build internal tools that automate workflows, improve data accessibility, and facilitate collaboration within the company.
Integrate AI and internal tools seamlessly with existing systems and infrastructure to ensure smooth operation and data flow.
Maintain clear documentation, develop training materials and ensure tools and capabilities are enabled and used by potential users across the company.
Conduct ongoing training sessions to the company about internal tools, as well as general developments in the AI space.
Stay up-to-date with the latest advancements in AI, off the shelf tools, and internal tool development best practices.