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At our company, Israels first fully digital bank, were building the technology that powers a new era of intuitive, transparent, people-first banking. As our platform grows and our services expand, were looking for a Front Office professional to join our trading domain.
The Front Office team serves as the primary touchpoint for clients and plays a central role in managing the full lifecycle of trading-related interactions. This position offers a unique combination of client management, product understanding, operational awareness, and hands-on involvement in building new trading capabilities.
Youll be part of an innovative, pioneering project shaping the next generation of digital trading experiences within the bank.
Your Day-to-Day
Manage ongoing relationships with trading clients, providing professional, accurate, and timely guidance.
Execute trading instructions and place orders on behalf of clients, handling end‑to‑end trading actions-not only providing support but performing trades for clients.
Handle operational interfaces with service providers: processing instructions, validations, and checks on behalf of clients.
Provide expert responses to client inquiries and ensure a high-touch, service-driven experience.
Support setup processes for new trading features and services.
Participate in defining requirements, drafting specifications, and performing functional testing for system enhancements.
Contribute to the development of new procedures, workflows, and operational guidelines.
Work closely with trading platforms and customer-facing systems.

What youll do
As an Inbound Sales Development Representative at our company, you will join our fast-growing and dynamic team to drive our companys future growth engine. You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients. You will be responsible for end-to-end management of small and medium enterprise (SME) leads, ranging from qualifying, pitching, onboarding and activating new clients. You will also collaborate closely with the Marketing and Channel Partnerships teams to refine our ideal customer profile. As a key member of the Growth team, you will also share valuable insights that will help create an even better experience for future clients.
Responsibilities:
Advocate for our company: Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise.
Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points.
Educate and Activate: Teach customers how to leverage the full range of our company products, and ensure adoption of our products.
Champion Customer Needs: Act as the voice of the customer within our company, ensuring their needs and feedback are heard and addressed.

Are you an energetic self-starter who wants to make a difference in peoples lives? Sell a product youre proud of, and make great money along the way. We are looking for phone sales reps to market our life-changing products all over the world.

We are looking for a highly experienced and self-driven Technical Account Manager to join our team and play a critical role in driving the success of our most strategic customers. This is a hands-on, customer-facing position that blends deep technical expertise with strong relationship management skills.

Youll serve as a trusted technical advisor, helping customers implement and optimize our accessibility solutions, guiding them through complex challenges, and influencing product direction based on real-world feedback. Youll be joining a team of highly skilled technical professionals passionate about solving hard problems and making a meaningful impact.

Working days are Monday through Friday.

Your Impact:
Own the technical relationship with a portfolio of strategic customers, serving as their trusted advisor and technical champion.
Proactively identify opportunities to drive customer success and product adoption through architectural guidance, hands-on enablement, and technical planning.
Collaborate with Sales, Product, and Engineering to influence roadmap priorities based on customer needs, use cases, and implementation patterns.
Troubleshoot complex customer issues across a broad tech stack, offering practical solutions and long-term improvements.
Develop technical documentation and solution briefs tailored to customer workflows and integrations.
Create scalable processes and playbooks that improve customer onboarding, implementation, success, and retention outcomes.
Lead technical business reviews and strategic check-ins, communicating ROI, technical blockers, and success plans clearly and credibly.

Our offices are located in Tel Aviv, near the Hashalom train station and the Yehudit light rail station, with on-site parking available. We offer a hybrid work model with flexible working hours.