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The Project Manager will oversee and manage the end-to-end delivery of digital transformation centered on CRM strategy and the Salesforce platform. This role requires a strong strategic understanding of CRM processes (Sales, Service), deep knowledge of the Salesforce ecosystem, and expertise in Project Management methodologies. The Project Manager will ensure the successful execution of complex Salesforce initiatives while aligning technology solutions with core business goals and maintaining the highest standards of quality and efficiency.

Key Responsibilities:

Lead cross-functional teams in the execution of large-scale CRM and Salesforce programs (e.g., global implementations, legacy system migrations, or platform consolidations).
Develop and maintain detailed program roadmaps, timelines, and budgets for the entire Salesforce portfolio.
Ensure all programs are delivered on time, within scope, and on budget.
Monitor program progress, proactively manage risks, and resolve inter-project issues and dependencies.
Report regularly to senior management and stakeholders on overall program performance and business value realized.
Serve as the primary point of contact for internal business clients (Sales, Service, Marketing departments), ensuring their needs are deeply understood and met by the technology solution.
Manage relationships with internal and external stakeholders, including Salesforce Architects, Development Teams, and Business Process Owners.
Drive organizational change management to ensure high user adoption of the implemented Salesforce solutions.
Collaborate with Salesforce Architects and Engineers to design and implement solutions that meet specific business needs while ensuring system scalability, stability, and platform best practices.
Ensure all projects meet the highest quality and data integrity standards.
Lead, mentor, and motivate multiple project teams involved in the program to achieve high performance.
Allocate resources effectively and manage team workload across the entire program.

The Salesforce Consultant will be responsible for performing business analysis in order to support the following departments - Sales, Customer Service, Partner Management, and Operations teams.



Summary of Key Responsibilities

Analyze customer business requirements and define future needs based on Salesforce best practices
Configure the Salesforce application based on the customer's requirements
Implementation and support activities for projects
Allocate tasks including project timelines
Deliver projects, using the most appropriate Salesforce tools and techniques
Apply best practices to build the Salesforce applications
Work with internal and external interfaces
Implement business functionality
Research Salesforce capabilities as needed to suit business requirements
Perform Quality Assurance of customer projects

As a Salesforce Solution Architect, you will design and implement Salesforce solutions for our clients. You will collaborate with various stakeholders to understand business requirements and translate them into scalable and efficient Salesforce solutions. The ideal candidate will have a solid technical background in Salesforce, with demonstrated expertise in architecture design and implementation. We want to hear from you if you are passionate about Salesforce and enjoy working in a dynamic and challenging environment.

Responsibilities:

Designed and implemented Salesforce solutions for clients, ensuring scalability, efficiency, and best practices
Collaborate with stakeholders to understand business requirements and translate them into technical solutions
Lead and participate in project planning and estimation activities
Provide guidance and mentorship to development teams on Salesforce best practices and design patterns
Collaborate with cross-functional teams to integrate Salesforce solutions with other systems
Identify and resolve technical issues and challenges, driving continuous improvement and optimizing Salesforce solutions
Stay up-to-date with Salesforce platform updates, new features, and industry trends to provide innovative and effective solutions

As Salesforce Team Leader , You will lead a team of Salesforce Consultants, collaboratively with others to create custom, scalable processes for our customers. You will lead technical requirements gathering sessions and produce technical requirements and design documents. You will be managing the technical delivery of integrations, security, single-sign-on and application customization.



Summary of Key Responsibilities

Lead a team of Salesforce Consultants. Mentoring and coaching team members on both technical capabilities and soft skills.
Serving as a bridge between the team and project management/stakeholders, ensuring clear alignment and managing expectations smoothly.
Find creative solutions to complex technical and integration challenges.
Introduce new methodologies, technologies and tools of the technical Salesforce ecosystem.

The Technical Project Manager (TPM) will oversee and manage the end-to-end delivery of complex enterprise cloud solutions and platforms, with a strong mandatory focus on Amazon Web Services (AWS). Operating within our Professional Services (PS) team, this mid-level role requires a skilled manager who can navigate technical constraints and system integrations within highly regulated, enterprise-grade environments (such as the financial, insurance, and public sectors). The ideal candidate will seamlessly bridge the gap between business needs and technical execution, combining deep AWS understanding with project methodologies, resource management, and client-facing excellence.



Key Responsibilities:

Lead the delivery of platform integrations and cloud projects for major enterprise clients from inception to deployment, ensuring high customer satisfaction and alignment with business goals.
Drive the execution of AWS cloud infrastructure solutions and advanced platform architectures, working closely with engineering and architecture teams.
Serve as the primary PS focal point for large-scale enterprise, financial, and government clients. Manage stakeholder relationships, conduct regular briefings, and ensure alignment between technical teams and client management.
Conduct systems analysis, capture complex business requirements, and author comprehensive Business Requirement Documents (BRDs) and technical specifications (SOWs) for client engagements.
Monitor detailed project budgets, track project profitability, and ensure optimal resource allocation and cost efficiency throughout the project lifecycle.
Oversee system integration processes within highly regulated environments. Collaborate with security and compliance teams to ensure solutions meet strict enterprise and financial sector regulations.
Proactively identify and mitigate risks associated with project delivery. Utilize enterprise tools to track project health, timelines, and KPIs.