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Were Hiring: Director of Customer Success EMEA Location: Hybrid Herzliya HQ, Israel Working Hours: 9:0017:00 IL Time Department:  Director Customer Success EMEA. we are looking for a Director of Customer Success to lead our post-sales operations across Europe, the UK, and the broader EMEA region. If youre passionate about operational excellence, customer satisfaction, and sustainable transportation, we want to hear from you.This is a strategic leadership role with a hybrid work model based at our Herzliya headquarters. Youll drive partner onboarding, oversee EV charger integrations, and manage a geographically distributed support team. What Youll Be DoingLead Onboarding of charge point operators, installers, and infrastructure partners.Manage Deployment Projects: Support remote setup, configuration, and training.Provide Tier 3 Support: Troubleshoot complex issues and drive resolution with global teams.Oversee Support Teams across Israel and Europe (Tier 1 & 2).Collaborate cross-functionally with product, R&D, and sales to deliver value to customers and partners.

As part of our continued growth, we are looking for an TechOps Student.
Main Responsibilities:
Operation management:
Analyze malfunctions to produce Root Cause Analysis documents and manage the process of proper resolution and future mitigation.
Management of scheduled changes and maintenance.
Collaborate with various internal departments to assure quality work.
Define and improve work processes to improve the quality and SLA while keeping systems stable.
Project Management:
Infrastructure project management.
Measure project performance and resource allocation.
Managing KPIs and goals for the Network, System, and DBA teams.
Develop diagrams and presentations for management.
Procurement:
Vendor management.
Data Center operations management.
Contract control.
Leading procurements for the Infrastructure group.

Required Network Engineer
Responsibilities:
Responsibility for datacenter network operation cycle - architecture, operation, troubleshooting and monitoring
Responsibility for network WAN connectivity working with ISP provider, BGP peering, private connections
Evaluates and provide recommendations for integration of new solutions, new hardware and technologies
Day to day network operation and troubleshooting
Plan and implement changes to production network, hardware and software upgrades in production network
Plan and implement network monitoring solutions
Support PCI regulation compliance, implement security policies as instructed by Security department
Responsibility for branch offices network operation LAN, wireless, IP telephony and remote access operation.

Required IT Administrator
The Role:
Providing first line support by administering our ticketing system, providing
feedback and resolution of issues;
Installing, configuring and maintaining computer hardware, operating systems and applications, mainly on Windows 11 and Mac OS.
Escalating unresolved queries to the next level of support (internal and external interaction);
Documenting policies, procedures and technical guides on our online knowledge management portal;
Basic troubleshooting of network connectivity;
Managing a variety of company applications, mainly Microsoft products, Azure Entra ID, G-Suite etc.
Providing remote assistance and support, over the phone or by using remote tools
Maintaining an updated inventory for IT Assets;
Ability to work on-call for critical issues as required;
Ability to work with remote teams.

Required Automation Operations Specialist
Join our innovative team as an Automation Operations Specialist and become a driving force in optimizing our business processes through cutting-edge automation. In this dynamic role, you will be responsible for ensuring the stability, performance, and continuous improvement of our operational systems. You will serve as the essential link between our internal customers, developers, technical operations, and management, fostering a collaborative environment that delivers excellence.
This role offers an exciting opportunity to work at the intersection of technology and business, driving impactful changes that directly contribute to our companys success. If you are passionate about operational excellence and automation innovation, we invite you to be part of our forward-thinking team.
Responsibilities and Duties:
Systems Monitoring: Oversee production processes and systems to ensure peak performance and reliability.
Incident Management: Quickly investigate and resolve production incidents, ensuring minimal disruption to business operations.
Maintenance Coordination: Lead production maintenance efforts to proactively prevent issues and optimize system performance.
Cross-functional leadership: Act as a representative of the team in high-level operational meetings, effectively communicating insights and recommendations.
Deployment and Release Management: Manage the deployment and release processes to ensure smooth transitions and minimal downtime.
User Acceptance Testing (UAT): Play a leading role in UAT sessions, ensuring that new systems meet both technical and business requirements.
Documentation: Contribute to technical documentation and interpret both business and technical requirement documents to support operational excellence.

We are seeking a DevOps Engineer who enjoys working beyond the traditional scope of infrastructure. This role is perfect for someone passionate about automation, system reliability, and who also has a strong inclination toward development.
Youll not only manage and optimize infrastructure, but also work directly with customers and production systems, helping to build tools, write scripts, and support backend services and deployment pipelines.
This is not your typical DevOps role. While you will collaborate with developers, much of your work will involve customer-facing activities, real-world troubleshooting, and ownership of live environments. Youll need to thrive in a fast-paced, dynamic setting that requires adaptability, communication skills, and technical depth.

We are looking for an experienced Help Desk Team Leader/Manager to lead our technical support team. The ideal candidate will be responsible for managing the team, providing high-level technical support, continuously improving service processes, and ensuring user satisfaction. If you have experience managing technical support teams, excellent service skills, and the ability to work in a dynamic environment, we want you on our team!
you will:
Manage the technical support (Help Desk) team and provide professional guidance to employees.
Oversee service level agreements (SLAs) and ensure compliance with organizational goals.
Provide technical support to users and resolve complex technical issues.
Develop and implement workflows to improve service and support levels.
Collaborate with IT departments and lead technology projects.
Train and develop the support team professionally.
Manage ticketing systems and oversee reports and performance metrics.
Implement new technologies and enhance user experience.

we are a global leader in hybrid cloud security. our company brings a new approach that uses the attackers perspective to find and remediate critical attack paths across on-premises and multi-cloud networks. The company's platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems.
We are seeking a highly skilled and experienced Help Desk Administrator to join our IT team. The Help Desk Administrator will be responsible for providing technical support and assistance to our internal employees, as well as managing and maintaining the company's help desk operations.
The ideal candidate will have a strong background in IT and customer service, as well as excellent communication skills and the ability to work well under pressure
Responsibilities:
Provide technical support and assistance to employees via tickets, email, and in-person interactions.
Troubleshoot and resolve technical issues related to hardware, software, and networking
Manage and maintain the company's help desk operations, including ticket tracking and resolution
Collaborate with other IT team members to identify and resolve complex technical issues
Maintain inventory and documentation of hardware, software, and licenses
Assist in the development and implementation of IT policies and procedures

We are looking for an IT Helpdesk Tier1 to be a part of the IT team to share the load and responsibilities for the company IT infrastructure and user management.  We are looking for a competent IT member who is passionate about IT and security in various tech environments. In this position you will help the IT manager with all the daily and ongoing tasks (from systems to helpdesk). This involves maintaining and improving the company infrastructure, network, security, and ensuring the proper function of the IT. 
Responsibilities :
Support users' onboarding/offboarding Users' - devices, accounts, software, permissions, etc.
Support and troubleshoot  end-users computer software and hardware issues - Tier1
Support and troubleshoot network issues
Operate service desk ticketing system
Maintain and manage IT Assets inventory/licenses
Manage all user accounts, licenses, and subscriptions
Manage IT equipment, stock, and purchasing
Maintain meeting rooms IT equipment

We are looking for a System Administrator for our IT team to share the responsibilities for the companys IT infrastructure and user management.  We are looking for a competent System Administrator who is passionate about IT and security in various tech environments. In this position, you will help the IT manager with all the daily and ongoing tasks, from servers to helpdesk. This involves maintaining and improving the company infrastructure, network, and security, and ensuring the proper function of IT.
Responsibilities :
Maintenance and operation tasks of company IT infrastructure (cloud and hybrid on-prem)
Manage organizational identities including user accounts, service accounts, etc.
Network management including firewall and switches management
Microsoft 365 Administration: O365 Applications, Teams, SharePoint, Exchange
Manage organizational software licenses, and subscriptions
Manage IT equipment, stock, and purchasing
Users' environment management: badge permissions, network permissions (share folders on a server)
Support and troubleshoot end-users computer software and hardware issues
Operate service desk ticketing system
Maintain and manage IT assets inventory and licenses
Manage data backups. Ensure company data security, availability, and integrity

we are looking for a Senior DevOps Engineer to build our next-gen production infrastructure.In this role, youll work on evolving our architecture, including CI/CD processes, data replication, monitoring and security tooling in a multi-cloud, multi-account environment.Our tech-stack includes AWS, RDS, Redis, RabbitMQ, DataDog, Jenkins and Github Actions, K8s and more
Youll work on:
Building a world-class SaaS infrastructure for shipping high-quality changes to production
Defining, developing, and maintaining core production services
Securing our cloud infrastructure and development environments
Defining and leading innovative DevOps processes and introducing new tools across
Constantly improving our Delivery Frequency, Lead Time to Changes, and Mean Time to Recovery

Required NOC Engineer
As a NOC Engineer, you will:
Work in shifts 247, including weekends and holidays
Troubleshoot and debug technical incidents
Monitor and troubleshoot various systems
Monitor and investigate OPSEC incidents
Provide clients with a professional first point of contact
Handle day-to-day production issues
Continuously develop and improve the teams service and processes
Perform preventive maintenance.

Required Network and Security Engineer
As a Network and Security Engineer, you will:
Design, implement and manage complex enterprise networks (LAN, WAN and WLAN)
Configure and maintain switches, routers and layer 3 devices from major vendors
Deploy and manage network security solutions including firewalls, WAFs and load balancers
Monitor network performance and proactively resolve performance bottlenecks and security risks
Troubleshoot complex routing and switching issues (OSPF, BGP, EIGRP, VLANs and VRFs)
Maintain documentation and diagrams for network architecture and configurations.

Power the Future with us! SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive. SolarEdge is looking for a Devops \ Dataops Elasticsearch Engineer to lead a company-wide impact on products and teams worldwide. Responsibilities:
* Maintain ELK servers
* Provide support and guidelines to Dev Teams and monitor their implementations
* Build new advanced dashboards
* Utilize tools such as Ansible, Jenkins, Git, Grafana, Python, and more
* Focus on improving Data platform performance
* Collaborate with Dev Teams to enhance code performance
* Design SolarEdge's future data platform

Country:
Israel

City:
Herzliya

At Infinidat, we help enterprises and service providers empower their data-driven competitive advantage at scale. We are a leading provider of enterprise-class storage solutions. The company’s software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing storage technologies INFINIDAT RnD department is looking for an eager and bright individual to join us and own our DevOps and Build Automation solutions.

Responsibilities:

* You will assume full end-to-end ownership and responsibility for designing, improving and maintaining the company’s RnD delivery flow processes and infrastructure.
* Taking ownership of one of the most critical flows in the RnD department - developing & releasing Infinidat’s software product.
* Establish and evolve concepts in CI/CD pipelines for existing and new services.
* Work closely with development teams to improve the efficiency and stability of the build automation solution (distributed build, object caching, etc.)
* Work closely with various infrastructure teams in the company to improve automation of workflows
* Monitor and analyze performance and stability issues. Environment and tools
* Linux, Python, GitLab CI, Jenkins, Coverity, VMware, Ansible, Docker/Podman, CMake.
* 99% On-Prem.