לוח משרות דרושים הייטק מחשבים ורשתות בהרצליה

As a Tier 3 Support Lead, you will serve as the central point for investigating and resolving complex technical issues raised by teams across the company, primarily from Customer Success. You will collaborate closely with senior developers, product managers, security experts, and other stakeholders to analyze data, identify root causes, and implement effective solutions. In this role, you will lead the Tier 3 support function, defining and continuously improving processes, setting best practices, and ensuring effective collaboration with US-based client-facing teams to deliver timely, high-quality resolutions and an exceptional customer experience.

RESPONSIBILITIES

Investigate complex technical issues using analytical tools, system logs, databases, and other monitoring systems to identify root causes and resolutions.
Collaborate with developers and product managers to define bugs, clarify change requests, and ensure accurate documentation and prioritization.
Manage issue tracking and ensure each case is assigned to product versions in accordance with defined SLAs.
Communicate effectively with various internal teams to provide updates on issues, resolutions, and expected timelines.
Work closely with US-based client-facing teams to support VIP customers, handle escalations, and deliver high-quality technical investigations.
Own Tier 3 support processes, continuously monitor performance, and drive improvements to increase efficiency and quality.

As a SOC Analyst Tier 1, you will:
Work in shifts 247, including weekends and holidays
Proactively hunt and monitor cyber threats
Analyze raw data, traffic and TTPs to maintain a dynamic comprehensive threat model
Develop dashboard to handle security alerts and incidents
Work with forensic tools.

We help enterprises and service providers empower their data -driven competitive advantage at scale. We are a leading provider of enterprise-class Storage solutions. The companys software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing Storage technologies. We are looking for a JIRA Expert to support our R&D, Product, DevOps and support teams by optimizing our use with the system. Are you passionate about process efficiency, automation, and enabling agile delivery at scale? Your place is with us.
Responsibilities:
* Act as the companys Jira data Center Administrator, owning the configuration, maintenance, and optimization of the Jira data Center platform.
* Administer and configure JIRA and Confluence Software to support Agile delivery across multiple development teams.
* Design and maintain workflows, custom fields, screens, and automation rules to optimize productivity.
* Collaborate closely with engineering and product teams to translate business requirements into JIRA configurations.
* Manage integrations between JIRA, Confluence, Gitlab, and CI/CD tools such as GitLab or Jenkins.
* Develop dashboards and reports to track sprint progress, KPIs, and release metrics.
* Maintain system security, roles, and permissions in alignment with organizational policies.
* Support end users and provide training to ensure consistent and efficient tool usage.

Power the Future with us! SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive. The Technical Solutions team serves as the final escalation point within the Technical Support organization and acts as the primary interface with R&D, Quality, Product Management, and Engineering. Technical issues - both hardware and software—that cannot be resolved by Tier 1 and Tier 2 support teams are escalated to the Technical Solutions experts located across our global sites. As a Technical Service Engineer - Tier 3, you will troubleshoot and resolve the most complex and challenging technical issues. Location: Herzliya or Modi’in. What you’ll be doing:
* Work closely with R&D and Product teams to resolve complex technical issues escalated by the global service organization.
* Participate in product definitions, testing, validation, and integration activities.
* Investigate and analyze data from the company’s large-scale installed base.
* Continuously improve the technical knowledge of junior support engineers by conducting weekly trainings, reviewing escalated cases, and teaching troubleshooting methodologies.
* Provide product training and mentorship to junior support engineers.
* Create, update, and maintain troubleshooting procedures and technical knowledge base articles; ensure these are shared with the entire Support organization.
* Ensure all customer-facing support levels remain up to date with troubleshooting processes, technical know-how, and product enhancements by collaborating closely with R&D, Q&R, and Product teams.
* Provide on-site support and training to global customers when required.
* Maintain and manage product environments used by the Customer Support organization.
* Serve as the primary escalation point for Tier 3 issues raised by Tier 1 and Tier 2 support teams worldwide.
* Ensure customer and partner inquiries are handled professionally, within established SLAs, delivering high-quality technical support and customer care.

Country:
Israel

City:
Herzliya

Power the Future with us! SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive. The Technical Solutions team serves as the final escalation point within the Technical Support organization and acts as the primary interface with R&D, Quality, Product Management, and Engineering. Technical issues - both hardware and software—that cannot be resolved by Tier 1 and Tier 2 support teams are escalated to the Technical Solutions experts located across our global sites. As a Technical Service Engineer - Tier 3, you will troubleshoot and resolve the most complex and challenging technical issues. Location: Herzliya or Modi’in. What you’ll be doing:
* Work closely with R&D and Product teams to resolve complex technical issues escalated by the global service organization.
* Participate in product definitions, testing, validation, and integration activities.
* Investigate and analyze data from the company’s large-scale installed base.
* Continuously improve the technical knowledge of junior support engineers by conducting weekly trainings, reviewing escalated cases, and teaching troubleshooting methodologies.
* Provide product training and mentorship to junior support engineers.
* Create, update, and maintain troubleshooting procedures and technical knowledge base articles; ensure these are shared with the entire Support organization.
* Ensure all customer-facing support levels remain up to date with troubleshooting processes, technical know-how, and product enhancements by collaborating closely with R&D, Q&R, and Product teams.
* Provide on-site support and training to global customers when required.
* Maintain and manage product environments used by the Customer Support organization.
* Serve as the primary escalation point for Tier 3 issues raised by Tier 1 and Tier 2 support teams worldwide.
* Ensure customer and partner inquiries are handled professionally, within established SLAs, delivering high-quality technical support and customer care.

Country:
Israel

City:
Herzliya

We are looking for a DevOps AWS engineer.

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are seeking a strategic and results-driven IT Application Director to lead the management, optimization, and innovation of our enterprise application ecosystem. This role will oversee the implementation, integration, and support of core business applications including Oracle Cloud ERP, CRM, PLM,HR systems, and other business core applications. The ideal candidate will possess deep technical expertise, strong leadership capabilities, and a business-oriented mindset to align IT initiatives with organizational goals. This role ensures that business applications align with global business objectives, deliver operational excellence, and support innovation and scalability. The Director will manage a global team of application managers and analysts, and will collaborate closely with business leaders, IT infrastructure, and security teams. Key Responsibilities:
* Define and execute the global applications roadmap in alignment with business strategy.
* Oversee the lifecycle of core applications including Oracle Cloud ERP, CRM, HRIS, and other core applications.
* Lead the implementation and optimization of core enterprise systems (e.g., ERP, CRM, HRIS, PLM).
* Ensure high availability, performance, and security of business-critical applications.
* Drive digital transformation and AI initiatives and the adoption of modern platforms.
* Manage vendor relationships and contracts for third-party applications and services.
* Establish governance frameworks, KPIs, and SLAs for application performance and support.
* Collaborate with business units to gather requirements, prioritize projects, and deliver solutions that improve efficiency and user experience.
* Lead and mentor a global team, fostering a culture of innovation, accountability, and continuous improvement.
* Lead cross-functional teams in the delivery of application projects, upgrades, and enhancements.
* Establish governance frameworks for application usage, data integrity, and security.
* Ensure compliance with internal policies and external regulations (e.g., GDPR, SOX).
* Collaborate with business units to gather requirements and deliver tailored solutions.
* Build and mentor a high-performing team of application analysts, and support staff.
* Foster a culture of continuous improvement and innovation.
* Develop and manage budgets for application initiatives.
* Optimize resource allocation to maximize ROI and operational efficiency.

Country:
Israel

City:
Herzliya

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are seeking a System & Cloud Team Manager with strong technical expertise in cloud, on-prem and system security, combined with strategic vision and proven leadership experience. This role involves managing a high-performing team, driving innovation, and building secure, scalable infrastructure across hybrid environments.
Key Responsibilities
* Lead and manage the System & Cloud team, ensuring operational excellence and strategic alignment.
* Design and implement strategic infrastructure plans for hybrid environments (Azure, AWS, On-Prem).
* Define and execute cloud and system security strategies, including infrastructure hardening and compliance.
* Oversee hybrid integrations and virtualization platforms (Azure, AWS, Vcenter – Broadcom). Manage Microsoft ecosystem services including: Active Directory , Group Policy, Windows Server, Windows Services Identity & Access Management (AAD, Entra) PKI (Public Key Infrastructure) DNS, DHCP, and File Services
* Drive automation initiatives using tools such as Ansible and PowerShell to improve efficiency and reliability.
* Ensure timely patching, system updates, and adherence to security best practices.
* Collaborate with cross-functional teams to support governance, risk management, and compliance initiatives.

Country:
Israel

City:
Herzliya

Join us as a Senior DevOps Engineer and shape our cloud infrastructure strategy as we scale. You'll lead critical initiatives across our development lifecycle while working with cutting-edge technologies in a collaborative, growth-focused environment.
You will:
Design and implement cloud infrastructure across development, testing, and production environments on AWS.
Ensure our production environment maintains the highest standards of stability, availability, and performance.
Review the current automation strategy partnering with stakeholders to implement a holistic, scalable solution that supports our multi-year growth trajectory
Work with the Information Security team to improve security, enhance data isolation, access controls and network/application security across our infrastructure.

We are looking for a Senior Hardware Integration Engineer to join our expanding R&D team. In this role, you will collaborate with off-the-shelf component vendors to evaluate new technologies for integration into our products, qualify new hardware and firmware releases, and lead debugging efforts on complex technical issues. You will also provide hardware-focused support to internal teams, including Level 3 support, Manufacturing, R&D, QA, and IT.
Responsibilities:

* Demonstrate deep expertise in Storage hardware products, including servers, drives, enclosures, and power components.
* Evaluate and qualify new hardware components, actively participating in their integration into the product.
* Collaborate with global vendors and cross-functional internal teams to enhance product quality and resolve complex technical issues.
* Lead failure analysis investigationsboth internally and with suppliersand drive corrective and preventive actions.
* Manage and lead new and existing hardware projects, continuously exploring technologies and methodologies.
* Maintain and update the hardware knowledge base using industry-standard tools (e.g., Jira, Google Sheets, etc.).

We are looking for a DevOps Engineer with solid experience in AWS, strong coding skills TypeScript, and a proven track record in building infrastructure using Infrastructure as Code (IaC). Youll play a key role in designing, implementing, and maintaining scalable, secure, and reliable cloud environments using Pulumi.

Key Responsibilities
Comfortable working in a collaborative, team-oriented environment
Design and manage AWS infrastructure using Pulumi (or similar IaC tools), with a focus on scalability, maintainability, and automation.
Write and maintain high-quality infrastructure and DevOps tooling code in TypeScript.
Collaborate with engineering teams to support CI/CD pipelines, release workflows, and environment management.
Ensure infrastructure follows best practices for security, monitoring, cost efficiency, and disaster recovery.
Perform root cause analysis and debugging for complex production issues across AWS infrastructure and application layers.
Drive improvements in DevOps practices, documentation, and team workflows.

Posted:
Nov 10, 2025
Role Number:
200631191-0865
We are looking for a talented Embedded developer to utilize Linux OS for Silicon Validation. You will be part of a highly visible team developing Linux Kernel device drivers and user-space apps in order to test the functionality, conformance, and performance of the best in class System-on-Chips (SoC). Join us and help to deliver the next groundbreaking product.
Description
In this role, you will develop Linux kernel device drivers, apps and automation infrastructure for silicon validation purposes. You will be responsible for bringing up and maintaining Embedded Linux on most advanced SoCs in various platforms like simulation, FPGA and custom boards. Additionally, you will create and maintain automation environments to enhance the efficiency and robustness of the validation process. Collaborating closely with architects, design, and software teams, you will gain insights into SoC design and usage models, while also debugging complex hardware and software issues in both silicon and pre-silicon environments.