We are looking for a talented Senior Technical Salesforce Project Manager to join our Delivery Team as part of the Applications & Integrations group.
The group is globally responsible for business applications and cross-department integrations within the organization, ensuring the delivery of innovative, high-quality solutions that meet business and operational needs.
This includes managing Salesforce, our central CRM and business-process platform, which supports our managed customer portfolio and is used by customer-facing teams and other functions across the company.
Glilot
Hybrid
Full-time
What you'll do:
Own and manage the Salesforce teams scope of work alongside other technical Salesforce project managers, balancing ongoing feature requests with larger project initiatives.
Lead cross-organizational technical Salesforce projects end-to-end, from discovery and design through implementation and hyper-care.
Develop clear project plans aligned with business cases and company priorities, including timelines, deliverables, and milestones.
Lead requirements-gathering sessions with users, own the final requirements and solution design, and collaborate with developers to make sure the right solution gets built.
Drive technical design discussions, negotiate requirements, and drive alignment across business and technical stakeholders.
Run relevant ceremonies, keep delivery on track, and manage trade-offs as priorities shift.
Requirements: At least 5 years of experience managing technical projects in an enterprise environment.
Salesforce Administrator Certification or equivalent hands-on administration experience, with demonstrated proficiency in Sales Cloud.
Ability to deeply understand technical concepts and credibly engage with engineers on architecture, dependencies, and risk.
Experience managing Salesforce integrations with third-party applications and systems.
Proven ability to gather and translate business requirements into actionable technical Salesforce solutions.
A proactive approach to using AI tools throughout project delivery, from discovery and analysis to solution design and execution.
Strong leadership skills with the capability to lead and motivate stakeholders toward achieving project goals.
Detail-oriented with the willingness to deep-dive into technical solutions.
Advantages Experience leading Agentforce implementation projects.
Knowledge of Experience Cloud and Digital Engagement.
This position is open to all candidates.