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We are seeking a dedicated and experienced Customer Support Trainer Specialist to join our dynamic team.
The ideal candidate will have a strong background in data analysis, training, and creating training materials.
This role will involve preparing and delivering online training materials & sessions, specifically targeting our customer support agents who work remotely.
Responsibilities:
Develop and deliver comprehensive training programs for new and existing customer support team members. Ensure training materials are accurate, engaging, and aligned with company processes, tools, and products.
Plan and conduct training sessions, workshops, and refreshers to continually enhance the technical knowledge and skills of the customer support team.
Monitor the onboarding process by ensuring new hires are up-to-date with procedures and customer service standards.
Create engaging and interactive online training materials to improve learning outcomes.
Assess training effectiveness & needs through evaluations, feedback, analysis of performance metrics & report on training outcomes and team performance to leadership.
Build specific training plans to address weak areas of knowledge, technical skills, soft skills, and productivity.
Work directly with our vendors and internal support team to ensure consistent and high-standard training processes.

We're looking for a sharp and passionate Data Scientist to join our top-notch Data Science team.
Using your technical and analytical skills, your mission will be to develop Data Science models in purpose to directly impact the business KPIs in various areas.
Responsibilities:
Develop data science models to support business decision-making and improve KPIs across various areas.
Analyze complex data sets to identify trends, patterns, and insights.
Continuously monitor and improve model performance through testing and experimentation.
Execute projects end-to-end from requirements gathering, data mining, and exploration up to full implementing in production
Collaborate with cross-functional teams including product, engineering, and marketing to identify data-driven solutions.
Communicate findings and insights to non-technical stakeholders in a clear and concise manner.
Stay up-to-date with the latest advancements and trends in data science and machine learning.
Creating a framework of technical standards and procedures.

We're looking for a bright, energetic, and highly organized Employee Service Representative to join our team to support our Tel Aviv office
Responsibilities:
Staffing the reception and welcoming guests and candidates for interviews
Responsible for various administrative tasks, related to operations, logistics, facilities, employee experience and more
Functioning as the point of contact for internal and external interfaces
Ensuring an out of this world employee service for our team members.

A leading mobile game developer, is seeking a talented and passionate AI Specialist to join our innovative team in Tel Aviv.
As an AI Specialist, you will play a pivotal role in pushing the boundaries of art creation by leveraging the power of artificial intelligence.
You will be instrumental in advancing our art creation processes by harnessing the capabilities of artificial intelligence. You will focus on developing, training, and implementing AI models and tools to enhance visual development for our games and marketing efforts.
Responsibilities:
Train, fine-tune, and implement cutting-edge generative AI models tailored for artistic applications, exploring various techniques and datasets for image, video, and 3D asset creation.
Design, develop, and optimize user-friendly tools integrating AI models (e.g., for image/video generation/analysis, content creation) to empower artists and designers. Integrate AI APIs into existing production pipelines.
Work closely with art, design, and development teams to integrate AI-generated assets and tools into game development workflows, marketing materials, and other creative projects.
Stay up-to-date with the latest advancements in AI technology and techniques relevant to art creation, championing exploration and implementation to push creative boundaries.

As we expand we're looking for a talented IP & Brand Protection Specialist to join our team.
This position provides a unique opportunity for students to gain practical experience in IP and brand protection while working in a dynamic and innovative environment.
Responsibilities:
Assist in IP protection and submitting IP takedowns manually and through use of automated tools for online brand protection
Conduct in-depth research on potential infringements, including investigating and research
Preparing reports on intellectual property infringement cases and conveying the information to relevant stakeholders within
Working closely with other teams within to gather information and support regarding intellectual property rights violations.