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We are looking for an experienced Integration Engineer to join our MIS Platform Team and own Workato as a core automation and integration platform. This individual contributor role combines hands-on building with platform ownership, complex integration architecture, governance, and enablement of MIS teams. You will partner with technical and business stakeholders to create scalable, reliable, and efficient cross-company workflows.
Job responsibilities
Own Workato as a core MIS platform, driving architecture, standards, governance, reliability, and continuous improvement.
Design, build, and maintain complex integrations and automations using Workato and modern iPaaS and AI-driven platforms.
Configure and maintain Workato integrations across enterprise systems (Legal, Product, Finance, Procurement, GTM, etc.).
Partner with MIS teams and builders to design cross-company integrations and improve existing recipes and processes.
Build monitoring, logging, testing, version control, release, and error-handling mechanisms for reliable operations.
Integrate with internal and external systems using REST APIs, webhooks, OAuth, SAML, JWT, API keys, and service accounts.
Produce high-quality documentation, including architecture diagrams, data flows, technical specifications, runbooks, and platform guidelines.
Translate business needs into scalable solutions, guide best practices, troubleshoot issues, and influence efficient designs.

We are currently looking for an MES Expert (m/f/d) to join our talented Opcenter services team in Israel.
In this role you will be responsible for designing, developing, implementing, and supporting our MES Product, Opcenter. You will have the opportunity to work on some of the largest MES projects in the region, often within regulated environments.
We are happy to train you up in our market-leading MES product.
A security classification is required for this position. Candidates with a valid, existing security classification are preferred.
This role can be based Airport City, Israel. Hybrid working is available, but you must be willing to travel to our customer sites.
How will you shape the world of tomorrow? Digitally and with a future-oriented mindset!
Participate in large MES implementation projects for the Israeli customers
Understand the goals of the project workstream to which you are assigned, the breakdown of project tasks, and be able to explain the workstreams' relationship to the overall solution
Configuration and implementation of end-to-end MES solutions
Testing, data migration, production, and postproduction support
Support knowledge transfer (deliver training courses, user guides, coaching of MES key users)
Support the documentation and development of standard methodoloies and the further development of our knowledge base
Ensure solution implementation with special consideration of the surrounding MES and ERP landscape as well as production/quality processes
Acting as part of a Consulting Services team, work productively with Consultants, Architects, Project Managers, and other internal & external interfaces to ensure that the customer succeeds in their objectives
Be a technical trusted advisor to a customer and implement customer requirements to introduce or further develop innovative and integrated MES solutions in production, quality, and compliance management

We are looking for a Platform Security Director to lead the engineering of our security infrastructure. Your mission is to build a Security Machine that is as sophisticated as our AI. You will move us beyond traditional "defense" into a "Secure-by-Default" reality, where our multi-cloud infrastructure (AWS and Azure) is hardened, automated, and resilient by design.
Youll Own:
The end-to-end security strategy across Application Security, Cloud (AWS/Azure), and Platform layers, ensuring a Secure-by-Default framework, as measured by deployment coverage, critical vulnerability reduction, and developer adoption metrics.
A unified Security Engineering organization covering AppSec, SecDevOps, and AI Security leadership, collaboration points with adjacent teams (Infrastructure, R&D, Product Engineering), and building and mentoring a high-performing team.
Lead our Platform Security domain - from Layer 7 protections to AWS architecture, security tooling, automated risk scoring, and AI-assisted automation workflows that improve detection and remediation times.
Security controls (WAF, Rate Limiting) embedded into the SDLC and CI/CD pipelines, including mandatory security gates, artifact scanning, and automated deployment checks.
Lead our AI strategy - enabling secure use in our platform products as well as for our internal engineering usage, and scaling AI security governance and controls.
The evolution of scalable infrastructure security, including Kubernetes, containers, IAM, and Zero Trust architectures, strengthening Kubernetes and cloud security posture.
Own and execute the comprehensive Vulnerability Management program, from discovery (SAST/DAST/OSS scanning) through remediation tracking, and manage the external Bug Bounty program, with a focus on improving remediation SLAs and automation coverage.
Mature secure-by-default engineering practices across the SDLC.
Increase developer adoption of automated security tooling.
Youll Solve:
Eliminating manual bottlenecks through code-driven guardrails and frictionless developer experiences.
Securing complex production systems and multi-tenant AI architectures in cloud-native production environments, with a focus on model integrity, training data provenance, data exfiltration prevention, and minimizing unique risks associated with Large Language Models (LLMs), by applying specific AI threat models.
Operationalizing Red/Purple Team exercises, penetration testing, and the Bug Bounty program to ensure a continuous feedback loop that drives proactive risk reduction.
Youll Impact:
Support a culture where security is embedded into the foundation of engineering
Turn security into a strategic product advantage and customer trust differentiator
Improve developer experience by making the secure path the easiest path
Increase engineering velocity while strengthening platform resilience
Shape the future intersection of Security, AI, and Platform Engineering
Create scalable systems, processes, and relationships that grow with the companys innovation pace.

We are looking for a hands-on professional who will take ownership of customer-facing AI solutions, become a central point of contact for key customers, and work closely with our product and AI development efforts.
This is a cross-functional role with real impact on how the company operates and grows over the coming years.
Responsibilities:
Own and manage ongoing relationships with customers, gradually taking on a central Customer Success role
Analyze complex business needs and translate them into CRM and AI-based solutions
Define and design AI agents, automated processes, and advanced workflows
Lead and support solution implementation with customers, including hands-on involvement when needed
Work closely with development and implementation teams
Identify problems, propose solutions, and take full ownership from definition through execution
Continuously improve internal workflows and delivery processes using AI.

Our Customer Experience team is looking for an experienced & driven CX Technical Project Manager. This position will report to the VP of Customer Experience.
What Youll Do:
Own, manage, and optimize the CX tech stack, tools, and platforms.
Build, improve, and maintain CX workflows, processes, and SOPs.
Monitor operational backlogs, bugs, and ongoing technical tasks.
Design and implement tools to improve CX speed, quality, and efficiency.
Maintain dashboards, reports, and performance analytics to support business decisions.
Lead A/B testing initiatives across all support channels and deliver insights to leadership.
Manage onboarding/offboarding of CX systems and ensure smooth platform operations.
Handle DSR processes, vendor invoices, and operational tracking.
Analyze CX performance, forecasting, and interaction volumes across channels.
Maintain IVR systems and support global support-site operations.
Collaborate with Product and leadership teams on CX roadmap initiatives.
Continuously identify and remove operational bottlenecks to improve customer experience.

we are looking for a Retention Marketing Manager.
The Retention Marketing Manager will be responsible for executing and designing customer retention strategy, combining hands-on campaign execution with creative content development.
This role combines technical expertise with marketing creativity, encompassing tasks such as building automations and surveys in Braze, writing engaging copy, briefing campaigns, and managing the monthly retention plan. The focus is on strengthening customer relationships, increasing ride frequency, and maximizing lifetime value.
Reporting to the Head of Marketing - Demand, the ideal candidate is a retention marketer who is both data-driven and creative, with strong experience in B2C marketing platforms such as Braze, and the ability to craft campaigns that deliver measurable results while resonating with customers.

We are looking for a hands-on expert who combines strong technical depth, ownership mindset, and the ability to lead delivery with trust and accountability.
This is a temporary role for Maternity leave replacement
Key Responsibilities
Own end-to-end delivery of Salesforce Service Cloud solutions, from requirements through design, implementation, and deployment
Act as a technical owner, ensuring high-quality, scalable, and maintainable solutions aligned with best practices
Lead and manage project execution, including planning, prioritization, stakeholder alignment, and on-time delivery
Design and implement Service Cloud capabilities (Case Management, Omni-Channel, Knowledge, automation) with strong attention to performance and usability
Build trusted partnerships with business stakeholders by providing transparency, clear communication, and reliable execution
Promote innovation and AI-driven enhancements, identifying opportunities to leverage Salesforce AI (Einstein/Copilot) to improve support processes.

This is a full-time Project Manager role located on-site in the Tel Aviv District, Israel. The Project Manager will oversee and coordinate project activities, ensuring the timely delivery of development, customization, and integration projects. Responsibilities include monitoring project progress, managing resources, conducting QA, and ensuring adherence to timelines and quality benchmarks. Collaboration with cross-functional teams and effective communication with clients will be key components of this role.