דרושים » אינטרנט ודיגיטל » CX Technical Project Manager

Were looking for an experienced and proactive Project Manager to join our growing team. In this role, you will take ownership of project setup, execution, and ongoing system maintenance, ensuring our clients receive seamless onboarding, reliable performance, and long-term value. You will lead cross-functional teams, balance multiple priorities, and drive project success through strong organization, communication, and problem-solving.
Responsibilities:
Project Setup, Onboarding & Transition: Lead the project from kickoff through full implementation at the clients site. Ensure smooth transition, on-time delivery, and a high-quality onboarding experience. Coordinate with internal teams to guarantee readiness of resources, data, and tools.
Ongoing Stakeholder Communication: Act as the projects operational owner, managing setup of the system, client requests, system issues, and optimizations. Monitor system stability and performance to ensure long-term reliability and value. Drive improvements in workflows, resolving recurring bottlenecks and risks.
Cross-Functional & Stakeholder Management: Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, Operations). Maintain transparency, responsiveness, and alignment across all project phases.
Issue & Risk Management: Proactively identify potential risks in the process, bottlenecks, recurring issues, or client dissatisfaction. Escalate appropriately and work cross-functionally to identify root causes.
KPI Tracking & Performance Monitoring: Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.
Continuous Improvement: Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department's goals. Analyze and optimize delivery workflows to improve efficiency and scalability.

We are looking for a highly motivated MIS Project Manager to join our Information Systems team and lead strategic corporate systems initiatives across the organization. In this role, you will partner with business stakeholders to analyze processes, implement scalable solutions, and drive operational excellence through modern enterprise platforms, automation, and AI-driven capabilities.
This position reports directly to the VP of MIS and offers a unique opportunity to work in a professional, collaborative, and fast-paced environment focused on innovation and continuous improvement.
Our hybrid work model combines remote and on-site work, enabling flexibility and productivity.
What Youll Do
Lead end-to-end implementation and optimization projects across corporate systems, including Atlassian (Jira & Confluence), Monday.com, Workato, CLM, and HR systems.
Gather, analyze, and translate business requirements into scalable technical and operational solutions.
Own project lifecycle management, including planning, execution, stakeholder communication, risk management, testing, deployment, and post-go-live support.
Maintain and continuously improve existing systems, workflows, automations, and integrations.
Design and customize business processes while leveraging AI-driven tools, automation, and analytics to improve efficiency, visibility, and decision-making.
Manage MIS sprint planning and delivery processes to ensure transparency, prioritization, and execution excellence.
Ensure data integrity, metadata governance, and system best practices across platforms.
Provide global end-user support, training, and documentation to drive adoption and user satisfaction.
Collaborate closely with cross-functional teams including HR, Legal, Finance, Operations, and R&D.

We are looking for a Salesforce Project Manager to join our MIS team and play a key role in evolving our growing Salesforce environment. This is a unique opportunity to work with a highly motivated, professional team that delivers business-critical Salesforce solutions across the organization. In this role, you will lead complex, end-to-end Salesforce initiatives, combining full project ownership, strong business analysis capabilities, and a solid understanding of Salesforce-based solutions. You will work closely with business stakeholders, internal users, and technical teams to design, deliver, and continuously improve Salesforce solutions supporting Sales, Service, and additional business domains.
Our work model is hybrid, combining remote and on-site work, allowing flexibility and productivity.
Responsibilities:
End-to-End Delivery: Lead Salesforce projects end to end, covering all lifecycle stages: initiation, requirements gathering, planning, execution, testing, deployment, and post-go-live support.
Business Analysis & Partnership: Work closely with users and stakeholders to deeply understand business needs, translate them into clear requirements, and ensure solutions fully address real business problems.
Project Leadership: Own timelines, scope, risks, dependencies, and priorities across multiple parallel projects.
Salesforce Implementation & Configuration: Collaborate with admins and developers on Salesforce configuration and delivery, including flows, validation rules, approval processes, automations, and integrations.
System Ownership & Continuous Improvement: Support ongoing system enhancements, maintenance, and optimization to ensure smooth daily operations and scalable growth.
Cross-Functional & Global Collaboration: Coordinate work between business teams, IT, R&D and else across different geographies.

We are seeking an Implementation Manager with HR experience to guide clients through the onboarding process onto our SaaS-based human resource platform.
The ideal candidate will facilitate smooth implementations, ensuring clients effectively transition and maximize the value of our offerings. Strong communication and project management skills are essential for this role.
What will you do?
You will lead implementation projects, align client needs with the platform capabilities, drive client value and work directly with clients to ensure deliverables fall within the applicable scope and timelines
Be the main point of contact for our clients from point of sale through to deployment
Gather system requirements and business objectives from customers
Assess how best to configure the platform and provide guidance on best practices and successful deployment
Identify and analyze project risks & dependencies on an ongoing basis
Analyze operational data and use it to constantly scale and find efficiencies in internal workstreams
Work cross-functionally with our Sales, CS Engineers, Product & Account teams
Maintain detailed project plans to communicate project status both internally & externally
Perform risk management to minimize project risks
Report and escalate to management as needed when project time deadlines become at-risk

we are looking for a Technical Support Engineer.
Responsibilities:
Resolve customer issues daily, ensuring timely responses and high levels of customer satisfaction
Proactively manage the day-to-day resolution of customer issues in a timely (SLA) manner and maintain their high satisfaction
Contribute to methodologies, best practices, and techniques to improve our support process
Build and contribute to Navinas technical support knowledge base.
Work closely with R&D, Product, Customer Success, and our Medical team for complex problem-solving and time-sensitive escalations.

Are you a versatile MIS Developer experienced in NetSuite ERP development, system integrations, and automation?
Join our Corporate Applications team at HiBob, where youll help scale our core financial systems by building customized NetSuite solutions, integrating cutting-edge iPaaS workflows, and driving process automation across the organization.
Job responsibilities
Designing, developing, and maintaining NetSuite customizations - including SuiteScripts (2.x), SuiteFlows, and advanced PDF templates.
Building integrations between NetSuite and other business systems using Workato, ensuring reliable data flow and automation.
Implementing end-to-end automation across Finance, Procurement, Legal and other teams by leveraging APIs, iPaaS recipes, and custom scripts.
Analyzing and optimizing business processes to identify opportunities for system-driven improvements and efficiency gains.
Developing and deploying AI-based automations and tools to improve process efficiency, anomaly detection, and predictive insights across financial and operational workflows
Contributing to system governance by maintaining data integrity, security, and audit readiness across integrations.

we are looking for a Data Infrastructure Engineer.
Responsibilities:
Design and build data solutions that support core business goals, from enabling capital market transactions (loan sales and securitization) to providing
reliable insights for reducing the cost of capital.
Develop advanced data pipelines and analytics to support finance, accounting, and product growth initiatives.
Create ELT processes and SQL queries to bring data to the data warehouse and other data sources.
Develop data-driven finance products that accelerate funding capabilities and automate accounting reconciliations.
Own and evolve data lake pipelines, maintenance, schema management, and improvements.
Create new features from scratch, enhance existing features, and optimize existing functionality.
Collaborate with stakeholders across Finance, Product, Backend Engineering, and Data Science to align technical work with business outcomes.
Implement new tools and modern development approaches that improve both scalability and business agility.
Ensure adherence to coding best practices and development of reusable code.
Constantly monitor the data platform and make recommendations to enhance architecture, performance, and cost efficiency.

Were seeking a Senior Data Analyst to take a key role in unlocking the value of our vast datasets collected over years and across a diverse client base. In this role youll dive deep into data related to power line capacity, macro-scale and micro-scale weather, grid resilience, conductors and more. Your work will directly influence how we optimize grid performance and respond to the challenges of todays energy landscape.
This role requires a combination of technical skills, analytical thinking, and business acumen. The ideal candidate is highly skilled in data analysis techniques and tools and has a strong ability to translate data insights into actionable recommendations. Youll thrive here if you enjoy blending technical expertise, critical thinking, and business understanding to drive smarter, data-informed decisions.
What Youll Do:
Collect and integrate data from various sources, including fiber-based data, weather stations, line sensors, and SCADA systems.
Be a part of the product management team - explore customer needs, define data products and processes, and align outputs of the data science team with the company roadmap.
Ensure data quality and consistency for accurate analysis and reporting.
Conduct statistical analysis and use data visualization tools to present findings.
Monitor and evaluate the performance of Dynamic Line Rating (DLR) systems and grid resilience detectors and identify opportunities for improvement.
Provide data-driven insights and recommendations to support decision-making processes.
Interpret and communicate results to customers and management in a clear and concise manner.
Present key findings of your analysis to customers around the globe.

We are looking for a JavaScript-savvy developer to join our SDK team, focusing on the development and enhancement of our web & mobile SDKs.
In this role, you will participate in designing, building, and maintaining a high-performance SDK that is integrated into customer applications and used by customers worldwide.
We are looking for a JavaScript Savy that will take part in
You will work closely with other engineers, product managers, and solution teams to ensure the SDK's high quality, maintainability, and performance. If you are passionate about web and mobile technologies and enjoy solving complex challenges, wed love to meet you.
What Youll Do:
Take responsibility for a major project in the product, including feature development and releases.
Design and implement new features and improvements for our SDKs.
Ensure the SDK is robust, secure, and easy for third-party developers to integrate.
Collaborate with cross-functional teams, including data engineers, data scientists, and backend engineers.
Maintain high code quality through code reviews, testing, and best practices.
Monitor and optimize SDK performance and resource usage.
Write clear technical documentation and integration guides.

Were looking for a Data Engineer to join our company. This is a hands-on, cross-functional role focused on owning and improving our data quality, pipeline reliability, and modeling infrastructure. Youll be responsible for managing and optimizing our DBT models, ETL processes, and data connectors - and will work closely with product, operations, and engineering teams to ensure data is accurate, consistent, and accessible.

You should be someone who thrives on autonomy, takes pride in clean and scalable solutions, and enjoys helping others get the data they need.

In this role you will
Architect our entire DBT project and data warehouse structure completely from scratch-a rare, high-impact opportunity
Lead data modeling efforts: Translating business needs into scalable, reliable data models
Build and monitor data pipelines and connectors from various internal and external systems
Ensure high standards of data quality, consistency, and documentation
Collaborate with engineering, product, and operations teams to understand needs and build data solutions
Proactively detect data issues and work to resolve them
Help define and improve internal data best practices and standards
Support data governance efforts and advocate for trustworthy, well-modeled data
You will be one of the pioneers of a new team - passion & energy is required