דרושים » מחשבים ורשתות » Student Position- Reseller Operations

We are looking for a NOC Engineer to join our growing TechOPS team.
The position consists of 4 shifts a week on nights and weekends in our R&D Center in Petach Tikva.
This position provides a great opportunity to enter the high-tech world and relevant for for students and graduates of technical degree or equivalent experience.
Responsibilities include debugging complex technical issues, investigating logs, writing SQL queries and monitoring our services.

The Professional Services Engineer is responsible for supporting the roadmap development by having a wide understanding of the business and providing solutions to the relevant teams in the organization. Include ownership of limited releases, supporting deployments, understanding integration / 3rd party tools (APIs) and leading the transformation of knowledge to the tier 3 support and to the training teams (SME).

Key Responsibilities
Be Point of contact for the product development core team and be part of the Product Life Cycle (PLC)
Extract data from various sources, analyze it and point to the relevant data
Explore opportunities to improve process and tasks
Develop proactive and predictive processes and tools to improve our products and services.
Work closely with a cross functional team between technical teams, Marketing, and R&D.
Deliver lecture-based and hands-on training courses for internal customers (Business support, tech support, Lab support) Transfer tech knowledge (internally).