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Were looking for a highly motivated and organized Sales Support Representative to join our IL B2B team.

The position includes responding to the various inquiries of the company's business customers via Email and phone on day-to-day issues.

As part of the job -

Engage with business customers to understand their needs, resolve inquiries, and deliver an outstanding customer experience via email and phone
Examining and verify pricing details to ensure accuracy.
Manage and resolve customer complaints professionally and efficiently.
Provide support to Sales Managers and Account Managers to facilitate smooth operations.
Collaborate with various departments within the company to address customer needs and streamline processes.

We are looking for a Sales Representative to join our sales team and help lead our growth.

your role will include:
Identifying and pursuing new business opportunities by networking, cold calling, and attending industry events.
Leading and managing the entire sales cycle - from lead to MQL to SQO, including negotiating contracts and closing deals.
Building and maintaining relationships with customers.
Providing regular updates to management on the status of client relationships and sales efforts.
Staying up to date with industry trends and developments to provide value to clients and identify new business opportunities.
CRM proficiency.

Required Global Support & Customer Success Representative
Responsibilities
Responding to customer inquiries across various channels
Handling, tracking, and documenting customer cases in internal systems
Coordinating with relevant company teams as needed
Meeting defined targets and service-level agreements (SLA)
Combining customer-facing communication with back-office operational tasks
Suitable for students, including part-time positions
Hybrid work model based in Herzliya.

What you'll do
Respond to operational support requests from affiliate managers and IBs across regulated iGaming and Finance clients, by chat, email, and scheduled call.
Investigate platform questions end to end. Reproduce the issue, identify the root cause, and either resolve it or hand off cleanly to the Integration Engineering team.
Maintain and improve internal knowledge base entries based on the questions clients actually ask.
Partner with Account Managers to keep them informed of any client signal worth escalating, before it becomes a retention conversation.
Surface recurring product friction to the Product team with the evidence to make it actionable.

About the position This full-time position is based at our company Beyond, our new flagship location in the Tel Aviv-Givatayim area, and reports directly to the Site Manager. As a Front Desk Associate, youll be one of the first faces people meet when they enter Beyond and a key part of creating the premium, welcoming experience we want every member and guest to feel from day one. Youll own the day-to-day reception experience, welcome members and visitors, support administrative and operational tasks, and work closely with the Community and Operations teams to make sure the space runs smoothly. Joining Beyond at its launch also means being part of something new - helping us establish the service standards, atmosphere and member experience of one of our companys most exciting new locations. Responsibilities
* Manage the front desk during operational hours, creating a warm, professional and welcoming experience.
* Serve as the first point of contact for members, guests and visitors at Beyond.
* Welcome and assist members and guests, answer questions and direct them throughout the space.
* Support the opening and launch of Beyond, helping establish smooth front-desk routines and service standards from day one.
* Handle day-to-day administrative tasks including mail, deliveries, supplies and office equipment.
* Support member onboarding and other community-related activities.
* Work closely with the Community and Operations teams to ensure a seamless member and guest experience.
* Respond to member requests and issues quickly and professionally.
* Coordinate with Facilities, maintenance teams and vendors when needed.
* Help maintain an organized, polished and professional reception and common-area environment.
* Support community events and on-site activities when needed.

Were looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. Youll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.
Responsibilities :
Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.
Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.
Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.
Create and update support documentation while logging all interactions in the support system.
Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.

Were looking for Inbound Sales Development Representative - French speaker to nurture relationships with inbound prospects from our free product, and turn them into qualified leads for our sales pipeline.
This role will report to our MIR Team Manager.
Why is this role so important?
We receive thousands of inbound leads through our free product, and many of them dont yet know the value our marketing intelligence product can bring to their company.
As an MIR, you will be the first touchpoint for these new prospects, proving to them our value by sharing relevant insights from our data.
The relationships you build, and the meetings you are able to create for the sales organization, will have a direct impact on our sales pipeline.
This is your chance to launch your hi-tech career in a supportive environment, and provide real value to companies all around the world, from many different industries and verticals.
So, what will you be doing all day?
Your role as part of the MIR team means your daily responsibilities may include:
Taking inbound calls, chats and responding to contact forms to qualify relevant prospects that could benefit from Similarwebs many digital intelligence solutions
Finding relevant insights and data to share with prospects that showcase the true value that Similarweb would bring to their digital strategy
Sharing these insights either verbally, or through email
Filling the sales pipeline, by creating a set number of meetings between prospects and sales managers
Partnering with our marketing department to brainstorm and execute campaigns that show the value of our insights to our registered user base