דרושים » מערכות מידע » Implementation Manager

Were looking for an experienced and proactive Project Manager to join our growing team. In this role, you will take ownership of project setup, execution, and ongoing system maintenance, ensuring our clients receive seamless onboarding, reliable performance, and long-term value. You will lead cross-functional teams, balance multiple priorities, and drive project success through strong organization, communication, and problem-solving.
Responsibilities:
Project Setup, Onboarding & Transition: Lead the project from kickoff through full implementation at the clients site. Ensure smooth transition, on-time delivery, and a high-quality onboarding experience. Coordinate with internal teams to guarantee readiness of resources, data, and tools.
Ongoing Stakeholder Communication: Act as the projects operational owner, managing setup of the system, client requests, system issues, and optimizations. Monitor system stability and performance to ensure long-term reliability and value. Drive improvements in workflows, resolving recurring bottlenecks and risks.
Cross-Functional & Stakeholder Management: Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, Operations). Maintain transparency, responsiveness, and alignment across all project phases.
Issue & Risk Management: Proactively identify potential risks in the process, bottlenecks, recurring issues, or client dissatisfaction. Escalate appropriately and work cross-functionally to identify root causes.
KPI Tracking & Performance Monitoring: Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.
Continuous Improvement: Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department's goals. Analyze and optimize delivery workflows to improve efficiency and scalability.

We are looking for a Salesforce Project Manager to join our MIS team and play a key role in evolving our growing Salesforce environment. This is a unique opportunity to work with a highly motivated, professional team that delivers business-critical Salesforce solutions across the organization. In this role, you will lead complex, end-to-end Salesforce initiatives, combining full project ownership, strong business analysis capabilities, and a solid understanding of Salesforce-based solutions. You will work closely with business stakeholders, internal users, and technical teams to design, deliver, and continuously improve Salesforce solutions supporting Sales, Service, and additional business domains.
Our work model is hybrid, combining remote and on-site work, allowing flexibility and productivity.
Responsibilities:
End-to-End Delivery: Lead Salesforce projects end to end, covering all lifecycle stages: initiation, requirements gathering, planning, execution, testing, deployment, and post-go-live support.
Business Analysis & Partnership: Work closely with users and stakeholders to deeply understand business needs, translate them into clear requirements, and ensure solutions fully address real business problems.
Project Leadership: Own timelines, scope, risks, dependencies, and priorities across multiple parallel projects.
Salesforce Implementation & Configuration: Collaborate with admins and developers on Salesforce configuration and delivery, including flows, validation rules, approval processes, automations, and integrations.
System Ownership & Continuous Improvement: Support ongoing system enhancements, maintenance, and optimization to ensure smooth daily operations and scalable growth.
Cross-Functional & Global Collaboration: Coordinate work between business teams, IT, R&D and else across different geographies.

We are looking for a highly motivated MIS Project Manager to join our Information Systems team and lead strategic corporate systems initiatives across the organization. In this role, you will partner with business stakeholders to analyze processes, implement scalable solutions, and drive operational excellence through modern enterprise platforms, automation, and AI-driven capabilities.
This position reports directly to the VP of MIS and offers a unique opportunity to work in a professional, collaborative, and fast-paced environment focused on innovation and continuous improvement.
Our hybrid work model combines remote and on-site work, enabling flexibility and productivity.
What Youll Do
Lead end-to-end implementation and optimization projects across corporate systems, including Atlassian (Jira & Confluence), Monday.com, Workato, CLM, and HR systems.
Gather, analyze, and translate business requirements into scalable technical and operational solutions.
Own project lifecycle management, including planning, execution, stakeholder communication, risk management, testing, deployment, and post-go-live support.
Maintain and continuously improve existing systems, workflows, automations, and integrations.
Design and customize business processes while leveraging AI-driven tools, automation, and analytics to improve efficiency, visibility, and decision-making.
Manage MIS sprint planning and delivery processes to ensure transparency, prioritization, and execution excellence.
Ensure data integrity, metadata governance, and system best practices across platforms.
Provide global end-user support, training, and documentation to drive adoption and user satisfaction.
Collaborate closely with cross-functional teams including HR, Legal, Finance, Operations, and R&D.

Our Customer Experience team is looking for an experienced & driven CX Technical Project Manager. This position will report to the VP of Customer Experience.
What Youll Do:
Own, manage, and optimize the CX tech stack, tools, and platforms.
Build, improve, and maintain CX workflows, processes, and SOPs.
Monitor operational backlogs, bugs, and ongoing technical tasks.
Design and implement tools to improve CX speed, quality, and efficiency.
Maintain dashboards, reports, and performance analytics to support business decisions.
Lead A/B testing initiatives across all support channels and deliver insights to leadership.
Manage onboarding/offboarding of CX systems and ensure smooth platform operations.
Handle DSR processes, vendor invoices, and operational tracking.
Analyze CX performance, forecasting, and interaction volumes across channels.
Maintain IVR systems and support global support-site operations.
Collaborate with Product and leadership teams on CX roadmap initiatives.
Continuously identify and remove operational bottlenecks to improve customer experience.
Role located in Ramat HaChayal, Tel Aviv.

we are looking for a Senior Solution Engineer.
As a Senior Solution Engineer at TITAN, you will be a trusted advisor to our partners and customers in helping them effectively implement solutions using the Titan platform. You will be with them every step of the way from the idea phase right until project completion.
You will get a golden opportunity to work with big-name clients and on projects from every industry. You will also have the chance to make a real difference, ensuring users get the most out of Titan to improve their internal and external business processes.
Responsibilities:
Guide partners and customers through seamless implementations on the Titan platform.
Collaborate from concept to completion on diverse projects.
Make an impact by optimizing business processes for our users.