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We are seeking a VMware VCF Tech Lead to join our team and lead the implementation, management, and optimization of VMware Cloud Foundation (VCF) environments for our clients.
The VMware VCF Tech Lead will be responsible for designing, deploying, and maintaining VMware Cloud Foundation environments.
This role requires expertise in VCF, NSX-T, vSAN, and Aria Suite components along with the ability to integrate and optimize multi-cloud infrastructures. You will collaborate with teams to implement scalable solutions and support hybrid cloud strategies.
Responsibilities:
Design and deploy VMware Cloud Foundation (VCF) environments, including vSphere, NSX-T, vSAN, and Aria Suite components components
Plan, implement, and manage multi-cloud integrations using VCF
Lead migrations, upgrades, and optimization of VCF platforms for performance and reliability
Collaborate with infrastructure, networking, and DevOps teams to ensure seamless integration of VCF solutions
Configure and troubleshoot networking within NSX-T to support scalable, software-defined networks
Develop and maintain operational procedures and best practices for VCF environments
Perform capacity planning, monitoring, and health assessments for VCF platforms
Provide advanced support for troubleshooting and resolving issues in VCF environments
Stay updated on VMwares latest offerings, including enhancements to VCF and related technologies
Mentor engineers and share knowledge of best practices in VMware cloud solutions

As a Senior IT SRE Engineer, you will be a key player in ensuring the reliability, scalability, and performance of our critical IT infrastructure. You will leverage SRE principles and an automation-first mindset to build and maintain resilient hybrid cloud environments. This role is ideal for a candidate who thrives in a fast-paced, innovative setting and is passionate about solving complex challenges with cutting-edge technology.
Key Responsibilities
Provision, configure, and support resilient hybrid cloud deployment architectures using an Infrastructure-as-Code framework.
Proactively collaborate with development teams to ensure new applications are production-ready, scalable, and reliable from inception.
Develop and maintain tools and frameworks to automate operational tasks, including deployment, monitoring, and recovery.
Conduct thorough root cause analysis of production issues and implement preventative measures to improve system resilience, demonstrating strong problem-solving skills.
Manage CI/CD platforms, Linux infrastructure, and contribute to capacity planning and operational runbooks.
Design and implement proactive service monitoring, alerting, and trend analysis to maintain service availability and performance SLAs.
Participate in an on-call rotation to support critical applications and services, responding to and resolving incidents efficiently.
Contribute to comprehensive documentation related to infrastructure design, deployment, and operational procedures.

Head of DevOps.
About us:
We are a global fintech software company providing ultra-low latency trading and market data solutions to the worlds largest banks and hedge funds. We specialize in cutting-edge technology that powers mission-critical financial systems. With a major R&D center in Jerusalem and development hubs across Europe and Asia, Fluent offers a dynamic, fast-paced, and collaborative environment driven by innovation and excellence. Company Website: www.fluenttech.net
Position Overview We are seeking a hands-on Head of DevOps to lead and scale our global DevOps team. In this strategic role, you will transform our very complex setup and configuration process, which is currently text-based and manual, into a semi-automated and scalable.. You will be responsible for shaping our DevOps culture, driving automation, and managing the allocation of DevOps resources.. This is a high-impact leadership role requiring deep technical expertise, operational excellence, and strong collaboration with engineering, QA, and client delivery teams. Revolution / transformation
Key Responsibilities
* Lead, mentor, and grow a distributed team of DevOps engineers.
* Oversee environment versioning, configuration management, and infrastructure automation.
* revolutionize our text-based configuration into a generator-based process, supporting a quick span to multiple servers and flexibility to development expansions.
* Drive DevOps knowledge collection and team training - the DevOps team should be the Gold standard as to how to configure and deploy any component or module.
* Manage the team - recruit, train, allocate tasks, supervise delivery. (Note that you are not expected to be the technical leader).
* Drive adoption of DevOps best practices, including monitoring, incident response, and security hardening.
* Continuously evaluate and integrate new technologies to enhance reliability, scalability, and speed of delivery. Location:
* This is a full-time, on-site position in Jerusalem

We are looking for an experienced SRE Team Lead to drive the reliability, observability, and automation practices across our private cloud infrastructure and operations. In this role, you will lead a team of site reliability engineers, own the engineering roadmap for monitoring and automation, and act as a key liaison between development, operations, and platform teams. You bring at least 3-4 years of hands-on people management experience and a deep technical background in SRE or DevOps disciplines.



What will you do?

Leadership & Team Management

Lead, mentor, and grow a team of SREs, providing technical direction, career development guidance, and day-to-day management.

Own the team roadmap for reliability, observability, and automation initiatives - prioritizing work, removing blockers, and driving delivery.

Conduct regular 1:1s, performance reviews, and hiring processes to build and sustain a high-performing team.

Foster a culture of operational excellence, blameless post-mortems, and continuous improvement.

Act as an escalation point for complex incidents and reliability issues, leading post-incident reviews and ensuring follow-through on action items.


Automation & Infrastructure

Design, develop, and maintain automation tools to support infrastructure and operations teams at scale.

Manage pipelines and infrastructure workflows using Jenkins, Ansible, Python, and Bash.

Drive the adoption of infrastructure-as-code practices across the organization.

Collaborate with system engineers to improve scalability, performance, and fault tolerance of critical systems.


Monitoring & Observability

Build and extend monitoring and alerting systems using Grafana, the ELK (Elastic) stack, Zabbix, and custom scripts.

Implement and enforce observability best practices to ensure full visibility into systems, applications, and infrastructure.

Define and track SLIs, SLOs, and error budgets across key services.

Partner with development teams to embed observability earlier in the software development lifecycle.


Database & Platform Support

Support monitoring and infrastructure integration for databases including MongoDB and PostgreSQL.

Maintain documentation and champion knowledge sharing around automation, monitoring, and reliability practices.

Were looking for an experienced & talented IT Infrastructure Team Leader to join our growing IT department and lead our IT and Cloud Corporate Infrastructure.
Youll be suggesting, implementing and deploying new IT solutions together with maintaining our existing IT infrastructure, assuring that all of our systems are in optimal condition, providing the best service to our clients.
Responsibilities
Lead a team of IT Infrastructure & Cloud engineers, managing their day-to-day operational work including prioritizing tasks and meeting team goals.
Be a focal point for escalations requests from the field, related to our global corporate on-premise and cloud infrastructure. This includes servers, storage appliances, active network equipment, firewalls and cloud services.
Support a variety of IT cloud-related SaaS services and platforms such as AWS, Okta, Google Workspace, MDM, Cloud Backups, Zero Trust Network Access (ZTNA), Secure Web Gateway, Cloud-based EDR and other cutting-edge technologies.
Define network policies and procedures, including design and planning network communication systems.
Assure and monitor high network performance (availability, utilization, throughput, QoS, latency, etc.)
Suggest, implement and deploy new solutions together while maintaining the existing infrastructure, assure that all our systems are in optimal condition, and provide the best service to our clients.
Identify IT related business requirements and propose innovative solutions to enhance efficiency and productivity.
Set roadmap objectives, goals, and KPIs for the IT infrastructure team.
Design and implement the IT Infrastructure in new offices worldwide contributing to our global expansion.
Collaborating with our security team to implement technology and security policies, safeguarding our systems and data from potential threats.
Lead IT purchasing decisions and processes as needed.

We are looking for a Data Center Tech Lead to join our Lab team in Raanana.
This is a hands-on leadership role in a fast-paced, high-demand environment, where you will take ownership of the data center operations, drive best practices, and lead complex infrastructure activities.
You will play a key role in scaling our data center infrastructure, improving reliability, and bringing structure to day-to-day operations, while mentoring others and acting as a technical focal point for the team.
Youll report to the Lab Manager and work closely with Networking, IT, R&D, and Support teams.
What Youll Do
Data Center Operations & Ownership
Lead installation, configuration, and maintenance of servers, network equipment, and cabling
Own rack & stack standards, cabling design, and data center organization
Oversee power, cooling, and overall facility health, including capacity planning (space, power, cooling)
Drive scalability and efficiency of lab and data center environments
Troubleshooting & Escalations
Act as a technical escalation point for complex hardware and network issues
Lead root cause analysis and drive long-term solutions to recurring problems
Handle critical incidents with high ownership in real-time, high-pressure scenarios
Work closely with vendors on RMA processes and hardware lifecycle management
Network & Systems Leadership
Lead deployment and maintenance of network infrastructure (routing, switching, VLANs)
Provide guidance on L1-L3 troubleshooting in complex, high-scale environments
Oversee system provisioning, including Linux and virtualization platforms (VMware, KVM, etc.)
Ensure systems are secure and aligned with best practices
Process, Standards & Optimization
Define and enforce processes, SOPs, and operational standards
Improve documentation, rack diagrams, inventory tracking, and system visibility
Drive initiatives to reduce operational overhead and increase efficiency
Introduce tools and automation where relevant to improve workflows.

We are seeking a VMware VCF Engineer to join our team and lead the implementation, management, and optimization of VMware Cloud Foundation (VCF) environments for our clients.
The Senior Private Cloud Engineer will be responsible for deploying and maintaining Virtualized Environments such as VMware Cloud Foundation environments, Nutanix, VXRail.
This role requires expertise in VCF, NSX-T, and vSAN, along with the ability to integrate and optimize multi-cloud infrastructures. You will collaborate with teams to implement scalable solutions and support hybrid cloud strategies.
Responsibilities:
Implement and deploy VMware Cloud Foundation (VCF) environments, including vSphere, NSX-T, and vSAN components
Implement, and manage multi-cloud integrations using VCF
Conduct migrations, upgrades, and optimization of VCF platforms for performance and reliability
Collaborate with infrastructure, networking, and DevOps teams to ensure seamless integration of the solutions
Keep up to date with virtualization solutions using documentation and LAB tests and maintain required certifications
Work closely with other team members and solutions architects to provide the right solution to our customers
Configure and troubleshoot networking within NSX-T to support scalable, software-defined networks
Perform capacity planning, monitoring, and health assessments
Provide advanced support for troubleshooting and resolving issues
Stay updated on VMwares latest offerings, including enhancements to VCF and related technologies

we are looking for a highly experienced Global IT Infrastructure Director to lead and evolve our global IT infrastructure and service desk. This role is critical in ensuring scalable, secure, and high-performing IT environments that support the companys growth and operational excellence worldwide.
What will you be doing:
Define and execute the global IT infrastructure strategy, architecture, and roadmap in alignment with business goals
Translate strategy into actionable execution plans, ensuring structured execution and delivery against short- and long-term objectives.
Act as a strategic partner to business stakeholders, translating business needs into scalable and effective IT solutions
Own and professional lead all global IT infrastructure operations across all company facilities worldwide (production sites and offices)
Own end-to-end delivery of global IT services, including service desk operations and user experience
Drive adoption of modern technologies (cloud, hybrid environments, automation, digital workplace solutions)
Ensure high availability, resilience, and scalability of infrastructure systems to support both operational continuity and business growth
Define and manage KPIs, SLAs, and service performance metrics, driving continuous improvement and operational excellence
Collaborate closely with the Cybersecurity team to ensure the security of systems, networks, and data.
Manage and govern global IT vendors, service providers, and technology partners
Handle annual budget and ensure cost-effectiveness of the IT infrastructure
Lead and develop a global team, including direct management of IT systems experts and service desk leadership
Work closely with regional IT managers to ensure alignment and consistent service delivery across regions

We are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re reshaping how financial technology is developed and delivered. .

The Role:
This role is central to driving operational excellence across the support organization, ensuring teams can deliver fast, high-quality service at scale. It leads the design and continuous improvement of support processes, workflows, and policies, while identifying opportunities for automation and efficiency gains. The position owns performance measurement through KPIs, dashboards, and analytics, translating data into actionable insights that shape strategic decisions. It also partners closely with cross-functional teams to enhance systems, tools, and end-to-end support experiences. With broad ownership and visibility, this role empowers the individual to influence how support operates globally, drive meaningful change, and elevate both customer and employee experience through smarter, more scalable operations. The Support Operations Lead will be measured on:
* Improvement in SLA performance
* Reduction in response and resolution times
* Increased support team productivity
* Improvement in CSAT and customer experience metrics
* Successful implementation of operational initiatives
* Adoption and effectiveness of support tools and processes Reports To: VP Technical Support

Who You Are:
A highly organized and data-driven Support Operations Lead to drive operational excellence across our customer and technical support organization. This role is responsible for optimizing support processes, managing support systems and tools, delivering actionable insights through reporting and analytics, and enabling support teams to operate efficiently at scale. The ideal candidate combines strong operational expertise, analytical skills, project management capabilities, and a passion for improving customer and employee experiences.

What You’ll Actually Be Doing:
Support Operations & Process Management
* Design, implement, and continuously improve support processes, workflows, and operational standards.
* Identify inefficiencies and drive automation initiatives to improve productivity and customer satisfaction.
* Drive initiatives to improve service quality, operational efficiency, and customer experience.
* Lead operational readiness for new product launches, feature releases, and organizational changes.
* Collaborate with Support Leadership, Product, Engineering, Customer Success, and Business Operations teams.
Performance Management & Analytics
* Define and monitor key support KPIs
* Build dashboards and reports to provide visibility into support performance and trends.
* Analyze operational data and present recommendations to leadership. Systems & Tools Administration
* Own and optimize support platforms such as CRM, ticketing, workforce management, and knowledge management systems.
* Partner with IT, Engineering, Product, and Customer Success teams on system integrations and enhancements.
* Evaluate and implement new technologies, including AI-powered support solutions.


Why You’ll Love Working Here:

* Flexible hybrid work model: three days a week at our Jerusalem office
* Monthly wellness reimbursement – from therapy to gel manicure, it's up to you
* Full Keren Hishtalmut, private health and dental insurance
* Volunteer days, donation matching, Yoga and Pilates
* A supportive, collaborative culture that puts our people first

Next Step:
Hit Apply!