A Cloud Solution Architect designs and implements tailored cloud solutions aligned with customer business objectives, serves as a trusted technical advisor, and ensures best practices in security, scalability, and performance are applied throughout the solution lifecycle to drive successful business outcomes.
Responsibilities:
Business Impact -
Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides complex customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Articulates the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.
Customer Centricity -
Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides complex customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Articulates the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.
Partner Specialization -
Identifies and directs attention to multiple, strategic opportunities (e.g., launch deals) that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Leads assistance with partner and sales teams to bring clarity to specific, complex opportunities through proof of concept and technical pre-sales support.
Technical Leadership -
Leverages market insights and demand signals to assist leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand.
Requirements: Required Qualifications
7+ years experience in cloud/infrastructure technologies, network operations, software development, technology solutions, architecture, and/or consulting OR equivalent experience
3+ years experience working in a customer-facing roles
Deep knowledge in Cloud infrastructure (e.g. Networking, storage, Kubernetes)
Experience with DevOps practices and CI/CD pipeline implementation using GitHub or Azure DevOps for automated build, test, and deployment of cloud-native solutions
Technical proficiency across Azure AI solution portfolio OR equivalent
Additional or preferred qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
6+ years experience leading technical projects.
This position is open to all candidates.