The ideal candidate will be responsible for maintaining and optimizing key technologies, including Okta, Jamf, Intune, Jira, Google Workspace, and Slack.
Key Responsibilities:
Manage and maintain Okta for identity and access management.
Oversee administration of Jamf for managing Apple devices.
Administer Intune for mobile device management and security of our Windows devices.
Administer and support Google Workspace applications and services.
Manage Slack for team communication and collaboration.
Monitor system performance and troubleshoot issues as they arise.
Implement and maintain security protocols to protect company data.
Provide technical support to staff and resolve IT-related issues.
Collaborate with other departments to understand and meet their IT needs.
Maintain documentation of IT processes and systems.
Requirements: Required Qualifications and Skills:
1-3 years experience in a similar role, supporting an international organization of 100+ employees.
Strong understanding of network and system security principles.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Fluent English is a must!
Strong dedication to customer service
Ability to manage multiple tasks and projects simultaneously.
Experience working with automation
Proficiency with Okta, Jamf, Intune, Google Workspace, and Slack.
In office presence required 2 days per week.
Bonus:
Experience working in a healthcare space or startup space.
This position is open to all candidates.