דרושים » מחשבים ורשתות » IT EndPoint Technologies Specialist - דרום

IT EndPoint Technologies Specialist - דרום
You can Expect:
The role of IT end point specialist will be focused on providing excellent Tier 2 Support to Strauss employees and lead the management and deployment of IT Endpoints, including desktops/ Laptops, Printers, Mobile Devices, V.C equipment and more.
Responsibility for standardizing endpoint configurations, supporting clients related endpoint issues, documenting systems/ KB articles, upgrading and maintaining systems, and exercising continual improvements. Also maintains inventory and manages endpoint life cycle. And managing client issues and resolving problem/ticket escalation from various teams, including helpdesk and support providers.

we are seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to our companys employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding.
Responsibilities:
Provide first-line technical support to our companys employees across all global offices, ensuring fast, professional, and customer-oriented service.
Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance.
Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies
Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments.
Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally.
Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, as part of the companys internal IT ecosystem.
Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation.

We are looking for an Helpdesk Admin Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
We are seeking a highly motivated and detail-oriented Helpdesk Support Specialist to join our growing team. In this role, you will be the first point of contact for our employees, providing exceptional technical support and ensuring a smooth and efficient IT environment. You will be responsible for troubleshooting hardware and software issues, managing user accounts, and supporting a variety of critical applications.
Responsibilities:
Provide timely and effective technical support to end-users via tickets, email and in-person while addressing hardware, software, and network issues.
Troubleshoot and resolve technical problems related to Windows and macOS operating systems, including laptops, desktops, and peripherals.
Manage user accounts and access permissions using JumpCloud.
Manage user email and groups using Google WorkSpace.
Support and maintain Atlassian suite applications (e.g., Jira, Confluence), Slack and other company wide applications.
Administer and troubleshoot Zoom Rooms systems, ensuring seamless video conferencing experiences.
Onboard and offboard employees, including setting up new user accounts, configuring hardware, and managing access permissions.
Manage IT procurement: sourcing, ordering, and inventory management of hardware and software.
Document technical solutions and procedures to build a comprehensive knowledge base.
Maintain accurate records of support requests and resolutions.
Provide training and support to end-users on various software and hardware applications.

We are looking for a security-conscious IT Support Engineer with 3+ years of experience providing high-touch technical support for global, high-growth organizations. Expert in managing Windows and macOS environments via JAMF and BigFix, with a strong focus on endpoint security and vulnerability remediation. Proficient in using AI tools like Google Gemini and Claude to streamline documentation and accelerate technical troubleshooting. Dedicated to ensuring minimal downtime through proactive infrastructure support and white-glove executive service.
Your Opportunity:

Technical Troubleshooting: Diagnose and resolve complex issues related to Windows and macOS, mobile devices, and core business applications.
Executive & Global Support: Provided high-touch technical assistance to C-suite executives and remote global staff, maintaining minimal downtime for critical business operations.
AI-Assisted Efficiency: Utilized AI tools to accelerate the creation of technical documentation and internal "How-To" guides.
Endpoint Security: Ensure all staff devices are patched, compliant, and secure at all times, often addressing vulnerability tickets directly.
User Onboarding: Provision hardware and access to our services and Applications for new hires. Conduct IT orientation training both in person and remotely ensuring new hires are fully provisioned and trained on Day 1
Infrastructure Support: Maintain and troubleshoot local office networks, Wi-Fi, and conferencing technologies (e.g., Zoom, Google Workspace).
Global Collaboration: Partner with global teams in InfoSec, Networking, and Systems Operations to adhere to global IT processes.
Lifecycle Management: Managed the end-to-end hardware lifecycle, from automated provisioning via Apple Business Manager to secure decommissioning and data destruction.

We're looking for an experienced Senior IT Support Specialist to join our local IT team in Israel, supporting a hybrid Mac and Windows environment and managing regional A/V solutions. You'll work independently within our ticketing system to manage your workflow, while collaborating with global IT teams to maintain high service levels across the organization. This is a hands-on, hybrid role that requires solid technical skills, professional maturity, and a strong service mindset.
How will you make an impact? 
Incident, Problem & Request Management:
You'll serve as L2 support for technical issues across a mixed Mac and Windows environment, with occasional L3 involvement in your areas of expertise. This includes independently managing incidents, service requests, and problems in ServiceNow from intake through resolution. You'll perform root cause analysis on recurring and high-impact issues to drive permanent fixes, maintain SLA adherence, and execute Move, Add, Change (MAC) activities such as workstation setup, onboarding/offboarding, desk moves, and hardware refreshes.
A/V & Conferencing Support (Israel Region):
You'll ensure the operational readiness of meeting rooms and collaboration systems across our Israel offices. That means supporting Poly, Cisco, Logitech, and Microsoft Teams Rooms hardware - displays, controllers, switchers, codecs, and networked A/V components. You'll manage high-visibility events including town halls, executive meetings, webinars, and training sessions, and proactively monitor A/V systems to minimize downtime.
Process Improvement & Automation:
You'll look for opportunities to streamline IT operations through scripting, automation, and AI-driven tools. We value practical, measurable improvements - things like automated provisioning workflows, self-service solutions, or proactive alerting systems.
Inventory & Asset Management:
You'll manage day-to-day IT asset and inventory operations - tracking, receiving, and distributing laptops (Mac and PC), peripherals, A/V equipment, and accessories across the hardware lifecycle.

IT Support Engineer (Identity & Endpoint Focus) – Tel Aviv (On-site) We are looking for a sharp, hands-on IT professional to join our team. This is not a classic Help Desk role, but a position combining advanced support with system-oriented work, focused on Identity, Endpoint Management, and modern IT environments.

Responsibilities
* Work on IT projects alongside support tasks, including user lifecycle and system implementations
* Manage Identity and Access systems such as Okta and Microsoft Entra ID
* Handle MDM and Endpoint Management processes, including device enrollment, compliance, and policies
* Work with platforms such as Microsoft Intune or similar tools
* Support and manage Google Workspace environments
* Troubleshoot issues across macOS and Windows devices
* Support authentication flows, including MFA and Conditional Access
* Assist with endpoint security practices such as BitLocker (advantage)

we are looking for a Help Desk.
As a Helpdesk Technician, you will provide day-to-day technical support to employees and help ensure the smooth operation of IT services across the organization. You will serve as the first point of contact for IT issues, supporting both Windows and macOS environments, assisting with onboarding and offboarding, and managing the lifecycle of company devices.
This is a great opportunity to join a dynamic environment and play a key role in delivering reliable IT services, improving response times, and maintaining a high level of user experience across the company.
The day-to-day :
Respond to user requests via phone, email, chat, and ticketing systems.
Troubleshoot and resolve issues related to hardware, software, networks, and corporate applications.
Support Windows and macOS devices, including hardware troubleshooting and setup.
Manage onboarding and offboarding processes, including device setup and access provisioning.
Administer and maintain company devices using Intune and manage access via Okta and Active Directory.
Provide onsite support for office technologies such as conference rooms, printers, and AV systems.
Collaborate with IT Ops, Security, HR, Facilities, and other teams to resolve issues and support company operations.

Were looking for an outstanding IT Engineer to join the IT team and spread the power of our company. Reporting to the IT Manager, you will be part of the broader IT organization.
WHAT YOULL DO
Help with the design and evolution of our companys MDM strategy, ensuring scalable, secure, and seamless management of macOS, Windows, and mobile devices.
Define global standards, policies, and best practices for device management, implemented across the broader IT team.
Build and optimize zero-touch deployment workflows using Kandji and Intune.
Partner with IT support teams to operationalize onboarding, compliance, and device lifecycle processes at scale.
Serve as the global Tier 3 escalation point for complex MDM and endpoint-related issues.
Collaborate with Security and Engineering to align endpoint configurations with company-wide security and productivity objectives.
Continuously evaluate new tools, features, and frameworks to strengthen our MDM capabilities.
Support audit, reporting, and compliance initiatives by maintaining clear visibility into device health and fleet metrics.
Collaborate with IT technicians to support day-to-day IT operations, guiding execution while helping resolve advanced tickets across hardware, software, and access-related topics.
Collaborate with Security and Engineering to align endpoint configurations with company-wide security and productivity objectives.

we are a fast-growing international medical device company that develops and manufactures innovative medical equipment. We are looking for a highly motivated and energetic IT Support Specialist to join our IT team, responsible for our IT and Cloud corporate infrastructure. You will be implementing and deploying new solutions together with maintaining the existing infrastructure, assuring that all our systems are in optimal condition, providing the best service to the corporate employees. Job Description Provide end-user Technical Support, manages the core systems and network. Handle the day-to-day IT operations, from hardware setups to account troubleshooting and provide best-in-class client-side support. Hands-on experience across a wide IT scope including Mac and PC hardware, software applications and OS support experience including installation, configuration, and troubleshooting. Supporting Office 365 and Azure cloud environments. Supporting a variety of cloud IT related SaaS applications. Maintain and improve the software deployment and device management process, while making sure all devices are up to date with latest updates and patches

we are seeking a hands-on IT Team Lead to lead and scale our local IT operations. This role combines technical expertise with strong leadership, ensuring the companys infrastructure, systems, and support processes run securely, efficiently, and reliably.
The IT Manager will own all aspects of day to day IT operations from help desk and endpoint management to systems administration, security implementation, and IT strategy execution. This is a leadership position for someone who thrives on solving complex problems, driving operational excellence, and mentoring a growing technical team.
Key Responsibilities:
Management and Leadership-
Lead and mentor the IT team, including full time and student members.
Build and maintain a service oriented culture focused on reliability, security, and continuous improvement.
Define and track IT operational KPIs, SLAs, and process documentation.
Writing documentation and maintaining the teams knowledge base.
Collaborate with other departments to ensure smooth technology operations and compliance alignment.
Deal with Technical and managerial escalations.
Hands-On Technical Operations-
Serve as the senior escalation point for technical incidents, outages, and escalations.
Manage and maintain company IT infrastructure, endpoints, and network environment.
Oversee user lifecycle management onboarding, offboarding, permissions, and access control.
Administer SaaS platforms such as Google Workspace, Atlassian, Slack and HubSpot.
Deploy and manage MDM systems (Jamf, Intune) for endpoint compliance and security.
Lead automation initiatives using scripting tools .
Ensure system reliability, patch management, and IT asset tracking.
Maintain and enforce IT security standards and best practices.
Preferred Qualities-
A player-coach mindset equally comfortable managing people and solving technical issues.
Strategic thinker who builds scalable, secure IT processes.
Empathetic leader who develops and motivates team members.
Strong ownership mentality and accountability for service quality.
Ability to thrive in a high growth, fast-paced environment.