דרושים » מחשבים ורשתות » IT Support Engineer

We're seeking a technically curious and proactive IT Support & System Administrator to play a key role in supporting and enhancing our company's IT ecosystem. This is an excellent opportunity for an early-career IT professional who wants to grow their skills in a dynamic, global tech company. You'll work hands-on with modern IT systems, contribute to automation initiatives, and be part of a team that values innovation and continuous improvement.
As our IT Support & System Administrator, youll play a key role in maintaining system reliability and supporting our global workforce, and helping to build solutions that make everyone's work easier. This role offers significant growth potential and the chance to make a real impact on how we operate.
What am I going to do?
System Administration & Support
Administer and operate SaaS platforms in an enterprise environment.
Manage user lifecycle, permissions, and access controls across systems.
Support endpoint management (MDM), including device setup, configuration, and troubleshooting
Ensure operational stability of IT systems and provide structured support to a global workforce.
Maintain asset inventory and track hardware/software lifecycle management
IT Infrastructure & Operations
Support office and remote IT infrastructure, including network connectivity, Wi-Fi, and secure access solutions.
Assist with SSO/MFA enforcement according to defined security standards
Conduct routine system checks, updates, and preventive maintenance
Document IT processes, create SOPs, and maintain knowledge base articles
Participate in IT security audits and access reviews
Automation & Improvement
Assist in building and maintaining internal IT tools, scripts, and workflow automations
Take ownership of existing automation projects, ensuring they remain functional and up-to-date
Identify opportunities to streamline repetitive tasks through automation
Collaborate with the Cloud Engineering team on technical projects and system improvements
User Support & Training
Provide technical guidance and support to employees on IT systems, tools, and best practices
Troubleshoot issues with a service-oriented and professional approach.
Create and deliver training materials for new tools and system updates
Collaborate with teams to understand operational needs and improve IT support experience.

we are seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to our companys employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding.
Responsibilities:
Provide first-line technical support to our companys employees across all global offices, ensuring fast, professional, and customer-oriented service.
Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance.
Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies
Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments.
Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally.
Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, as part of the companys internal IT ecosystem.
Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation.

We are seeking a Global IT Manager to lead and evolve our companys worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment.
As the Global IT Manager, you will act as our companys primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives.
You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.
What am I going to do?
Lead, mentor, and grow our companys global IT team, including regional IT leads, support engineers, and specialists.
Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
Define and optimize global IT processes, documentation, and KPIs.
Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
Serve as the escalation point for complex technical and operational issues.
AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
Manage IT budgets, vendor relationships, and procurement processes.

Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.
Responsibilities
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

we are seeking a hands-on IT Team Lead to lead and scale our local IT operations. This role combines technical expertise with strong leadership, ensuring the companys infrastructure, systems, and support processes run securely, efficiently, and reliably.
The IT Manager will own all aspects of day to day IT operations from help desk and endpoint management to systems administration, security implementation, and IT strategy execution. This is a leadership position for someone who thrives on solving complex problems, driving operational excellence, and mentoring a growing technical team.
Key Responsibilities:
Management and Leadership-
Lead and mentor the IT team, including full time and student members.
Build and maintain a service oriented culture focused on reliability, security, and continuous improvement.
Define and track IT operational KPIs, SLAs, and process documentation.
Writing documentation and maintaining the teams knowledge base.
Collaborate with other departments to ensure smooth technology operations and compliance alignment.
Deal with Technical and managerial escalations.
Hands-On Technical Operations-
Serve as the senior escalation point for technical incidents, outages, and escalations.
Manage and maintain company IT infrastructure, endpoints, and network environment.
Oversee user lifecycle management onboarding, offboarding, permissions, and access control.
Administer SaaS platforms such as Google Workspace, Atlassian, Slack and HubSpot.
Deploy and manage MDM systems (Jamf, Intune) for endpoint compliance and security.
Lead automation initiatives using scripting tools .
Ensure system reliability, patch management, and IT asset tracking.
Maintain and enforce IT security standards and best practices.
Preferred Qualities-
A player-coach mindset equally comfortable managing people and solving technical issues.
Strategic thinker who builds scalable, secure IT processes.
Empathetic leader who develops and motivates team members.
Strong ownership mentality and accountability for service quality.
Ability to thrive in a high growth, fast-paced environment.

The Director of Global IT Operations will lead our global IT Support and Systems Administration teams, serving as the strategic "face of IT" for a rapidly growing workforce. Reporting to the VP of Global IT & Systems, you will mature our service-facing technical functions by balancing high-level strategy with hands-on technical excellence. This role is pivotal in driving an automation-first culture that reduces user friction while maintaining a robust security posture across a cloud-native environment.
Responsibilities
Strategic Leadership: Manage and mentor a global, multi-site team of IT Support Engineers and Systems Administrators across the US and Israel.
Operational Excellence: Drive daily operations and long-term roadmaps for support services, ensuring high-touch service delivery and metric-driven performance.
Automation & AI: Identify and implement AI-driven tools and automation frameworks for onboarding, offboarding, and routine ticket resolution to enhance efficiency.
Cross-Functional Partnership: Act as a diplomat between IT and business departments to ensure IT is viewed as a strategic partner and enabler.

Are you looking to be part of a team that impacts the world's future daily? Our team does that every single day.
We are looking for a passionate IT & Information Systems Manager to join our team at our TLV site.
In this role, you will own and lead all Information Systems and IT operations in a fast-growing global company. You will be responsible for managing end-to-end IT processes, including equipment procurement, infrastructure planning and implementation, security governance, and ensuring reliable, scalable systems across the organization.
This is a key role within the company, requiring a proactive, Hands -On leader who can drive efficiency, support business growth, and provide a seamless technology experience for our teams
Responsibilities - what you will be doing:
Build, scale, and manage the companys IT infrastructure and operations.
Own and optimize all company Information Systems and internal platforms.
Define IT processes, SLAs, and operational standards to ensure reliable service.
Lead the companys security posture, including policies, tools, and procedures.
Design and maintain Business Continuity and Disaster Recovery strategies.
Ensure compliance with relevant security and regulatory frameworks.
Manage identity, endpoint, and access management systems.
Improve operational efficiency through automation and system integrations.
Optimize internal SaaS platforms and business applications.
Manage IT vendors, procurement, and budget planning.
Maintain organized documentation and structured IT processes.
Support a global workforce by improving employee technology experience.

we are a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, we enable creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, we provide a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently.
?About the Role We are looking for a tech-savvy, service-oriented IT Service & Automation specialist to join our team. This is a unique hybrid role (50/50 split) designed for someone who loves solving hands-on technical issues while possessing the mindset of an automation builder. You will provide top-tier support to our employees (primarily Mac environment) while actively streamlining our internal IT processes through low-code automation and API integrations.
What Youll Do Service & Support (50%): Provide high-quality Technical Support (On-site) for our team, managing tickets via Freshdesk and ensuring a seamless Employee Experience. IT Automation: Identify manual bottlenecks and build low-code workflows to automate IT operations (e.g., Onboarding/Offboarding, permission syncing). system Administration: Manage and optimize our SaaS stack, including Google Workspace, Okta, and HiBob Fleet Management: Administer our Mac-based environment using JumpCloud (MDM) to ensure security and compliance. Integration: Use Webhooks and APIs to connect different platforms and create automated data flows between our internal tools.

The Director of Global IT Operations will lead our global IT Support and Systems Administration teams, serving as the strategic "face of IT" for a rapidly growing workforce. Reporting to the VP of Global IT & Systems, you will mature our service-facing technical functions by balancing high-level strategy with hands-on technical excellence. This role is pivotal in driving an automation-first culture that reduces user friction while maintaining a robust security posture across a cloud-native environment.

Responsibilities
Strategic Leadership: Manage and mentor a global, multi-site team of IT Support Engineers and Systems Administrators across the US and Israel.

Operational Excellence: Drive daily operations and long-term roadmaps for support services, ensuring high-touch service delivery and metric-driven performance.

Automation & AI: Identify and implement AI-driven tools and automation frameworks for onboarding, offboarding, and routine ticket resolution to enhance efficiency.

Cross-Functional Partnership: Act as a diplomat between IT and business departments to ensure IT is viewed as a strategic partner and enabler.

We are looking for a hands-on System Administrator to be the primary IT owner for our Israel office.

This role combines day-to-day onsite support, infrastructure troubleshooting, and close collaboration with the global Corporate IT team.

You will own the full device lifecycle, identity & access workflows, office networking stability, and ensure high standards of security and IT hygiene.

Responsibilities
Endpoint & Device Lifecycle (macOS & Windows)

Full ownership of provisioning, enrollment, inventory, repairs/RMA, loaners, secure wipe & disposal
macOS management via Jamf (Jamf Pro preferred) - profiles, policies, patching, FileVault, deployment
Windows management via Intune - enrollment, compliance policies, app deployment, patching baselines
Zoom Rooms & AV

Zoom Rooms setup and daily operations
Troubleshooting audio/video issues, controllers, displays, scheduling reliability
Support for cameras, mics, speakers, HDMI, docking stations & drivers
Identity & Access

Okta administration: user lifecycle, MFA troubleshooting, SSO issues
Google Workspace administration (users, groups, permissions, login/email issues)
Atlassian basics (Jira & Confluence user management)
Clean, least-privilege access handling
Office Networking & Infrastructure

LAN/WiFi troubleshooting, switch ports, AP issues, DHCP/DNS symptoms
VPN client troubleshooting
Familiarity with Fortinet (FortiGate preferred) and VPN concepts (IPsec / SSL-VPN)
Security & IT Hygiene

Patch urgency, phishing awareness, credential safety
Strong incident discipline and endpoint security baseline management