A Cloud Solution Architect designs and implements tailored cloud solutions aligned with customer business objectives, serves as a trusted technical advisor, and ensures best practices in security, scalability, and performance are applied throughout the solution lifecycle to drive successful business outcomes.

Responsibilities:

Business Impact -
Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides complex customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Articulates the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.

Customer Centricity -
Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides complex customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Articulates the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.

Partner Specialization -
Identifies and directs attention to multiple, strategic opportunities (e.g., launch deals) that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Leads assistance with partner and sales teams to bring clarity to specific, complex opportunities through proof of concept and technical pre-sales support.

Technical Leadership -
Leverages market insights and demand signals to assist leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand.

Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Proactively identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Anticipates, identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Leads, mentors, and may assemble virtual teams using knowledge of our architectures and their context in the competitive landscape. Proactively identifies and anticipates gaps that enable solutions to scale across customers.

Responsibilities -

Business Impact,

Customer Centricity,

Partner Specialization,

Technical Leadership.

Our culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement.
You will be an essential part of this mission, using your technical expertise to demonstrate how our Data and Intelligence Platform can help customers solve their complex data challenges.
You'll work with a collaborative, customer-focused team that values innovation and creativity. You'll use your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward.
Join us in our quest to change how people work with data and make a better world!
The impact you will have:
Form successful relationships with clients throughout your assigned territory, providing technical and business value to our customers in collaboration with Account Executives.
Operate as an expert in big data analytics to excite customers about our company. You will develop into a champion and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the company Data Intelligence Platform.
Scale best practices in your field and support customers by authoring reference architectures, how-tos, and demo applications, and help build the company community in your region by leading workshops, seminars, and meet-ups.
Grow your knowledge and expertise to the level of a technical and/or industry specialist.