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Required Account Manager - TLV
About the Role
As an Account Manager, youll be a key growth driver-responsible for managing and expanding a portfolio of high-potential customers. Youll deepen relationships across accounts, becoming a trusted advisor who understands each customers unique goals and aligns our value to their business outcomes. This is more than a sales role: its a strategic, consultative position where youll shape the future of Account Management.
Youll collaborate cross-functionally with Sales, Customer Success, Product, and Support to champion your accounts internally and externally. In a fast-paced, global environment, youll also help define and scale the tools, processes, and best practices that fuel our long-term growth.
Responsibilities
Manage a portfolio of enterprise and managed accounts, building strong, multi-level relationships
Act as a trusted advisor by aligning our value to customer goals and business needs
Identify and execute on growth opportunities through upsell and cross-sell (e.g. Autopilot, Copilot)
Lead QBRs and strategic planning to drive customer alignment and retention
Collaborate cross-functionally to share insights and influence product and customer strategy
Monitor account health, proactively mitigating risk and driving satisfaction
Help build scalable processes and playbooks to support revenue growth

Required Account Manager - Base44
Job Description
Were building the go-to-market team for Base44, an AI-powered software development platform recently acquired by us. As an Account Manager, youll be instrumental in managing enterprise customers, nurturing long-term partnerships, ensuring they realize maximum value from our platform, championing their success, and identifying opportunities for growth.
This role is ideal for a customer-centric professional who thrives in a fast-paced, entrepreneurial environment and is excited to foster relationships that drive both customer satisfaction and business expansion. Youll have a foundational role in scaling our business, advocating for our customers, and shaping a best-in-class customer experience.
Responsibilities:
Own and nurture relationships with enterprise customers, serving as their primary point of contact and trusted advisor
Ensure successful onboarding, adoption, and ongoing engagement with the Base44 platform
Identify and drive opportunities for account growth, including renewals, upsells, and cross-sells
Proactively monitor customer health, usage trends, and satisfaction to mitigate churn and ensure long-term retention
Translate customer feedback and needs into actionable insights for the product, engineering, and leadership teams
Collaborate with sales, product, marketing, and support to deliver a seamless and positive client experience
Develop and deliver regular business reviews, demonstrating ROI and helping customers achieve their objectives
Maintain CRM best practices by documenting account activities, insights, and growth plans
Set the foundation to build and develop the account management team for the company.

The Account Manager is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion.
Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities.
This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy
Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience

We are looking for a Customer Retention Account Manager to join our team. The working model is hybrid, Monday through Friday.
As a Customer Retention Account Manager in our company you will...
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
Manage cadence for effective renewal forecasts and projections
Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
Identify accounts at risk and work to develop and execute mitigation plans.

The successful candidate will have a proven track record in driving sales growth and managing key client relationships within the Financial Services Industry in Israel. This individual will be responsible for leading revenue generation efforts, expanding market share, and developing strategic partnerships within FSI accounts.

Key Responsibilities:
Develop and execute sales strategies targeting major Financial Services Industry accounts across Israel.
Drive new business development and expand existing customer relationships within FSI.
Consistently achieve or exceed quarterly and annual sales targets for licenses, support, and services.
Build and maintain strong C-level relationships within FSI accounts, identifying joint regional sales strategies.
Collaborate closely with channel partners to maximize sales efficiency and close large opportunities.
Lead named account penetration, account planning, and opportunity management within the FSI sector.
Manage a robust sales pipeline with accurate forecasting and progress tracking throughout the sales cycle.
Leverage internal and external resources, including sales engineering, professional services, marketing, and partner services, to maximize deal sizes.
Apply sales methodologies and processes to ensure high-quality service delivery.
Provide timely feedback to corporate functions such as product management and marketing to align offerings with FSI market needs.

Own the renewal and expansion motion for a defined book of business, ensuring strong retention and growth outcomes
Serve as the commercial leader for your portfolio, partnering closely with Customer Success to drive adoption, value realization, and long-term customer health
Lead all renewal cycles end-to-end, including: Renewal strategy and timeline, Stakeholder mapping and multi-threading, Commercial negotiation and execution and Procurement and legal coordination.
Identify and drive expansion opportunities across product modules, additional teams, geographies, or use cases
Build and maintain accurate account plans: Document customer goals, success criteria, risks, and renewal paths; Track next steps, owners, and buying process in Salesforce
Maintain a proactive customer engagement cadence
Partner with internal teams (Customer Success, Sales Product, and Leadership) to ensure a seamless customer experience
Forecast renewals and expansion revenue accurately each quarter against plan/budget
Contribute to win/loss and churn analyses and communicate insights to leadership and cross-functional stakeholders
Be the voice of the customer by bringing insights and product ideas back to the team
Support customer advocacy efforts such as case studies, referrals, event participation, and peer networking

The worlds largest content recommendation platform, is hiring a Senior Performance Account Manager for our TLV Office. In this role, you will be directly responsible for managing a book of business of tier-1 clients, identifying and executing upsell & optimization opportunities at scale.
You will excel in this role if you enjoy working in a highly technological & analytical environment, and love developing rock-solid relationships with international clients.
How youll make an impact:
Manage a book of business of programmatic partners - understand client strategic objectives & KPIs in order to be able to intelligently identify and execute opportunities, upsell effectively and grow the overall partnership
Monitor, troubleshoot and optimize performance for different types of client integrations and activities
Use data analytics tools (Tableau, QlikSense, Excel, etc.) on a daily basis to draw business conclusions and identify opportunities for growth
Routinely meet & have weekly calls with your clients to share insights & potential initiatives, and review overall performance - backed by data
Successfully build and maintain close relationships with key people in your book-of-business. Strengthen partnerships with clients and influence their business strategy & decision making
Develop and execute long-term account plans and conduct QBR (quarterly business review) meetings with strategic clients
Work very closely with Product Management- as well as other internal teams - to increase client engagement by building new features / improving products based on clients feedback, as well as troubling technical issues.

Were hiring a TAM Team Leader to lead and mentor our global TAM team of customer ambassadors within BioCatchs technical groups-anchoring the teams authority, sharpening customer‑advocacy standards, and ensuring clear, measurable technical outcomes for strategic accounts.
This role blends people leadership with hands-on technical expertise.
Key Responsibilities:
Leadership & People Management:
Lead, mentor, and develop a team of Technical Account Managers, fostering a proactive, ownership, and customer advocacy culture.
Define and track team KPIs, ensuring consistent value and operational excellence delivery.
Drive team enablement, training, and career growth, while promoting knowledge sharing and best practices.
Proactive Service Oversight:
Provide high‑touch support services and ensure best‑practice support standards.
Review overall customer operational health, guiding TAMs on risk mitigation and optimization.
Upgrade & Release Management:
Oversee coordination of updates and enhancements across the TAM team.
Enable TAMs to support their customers during their own release cycles.
Create and manage a framework for the team to own and manage implementation, update, and maintenance projects for their customers.
Ensure customers are informed about fixes, patches, and new releases, including demonstrations and impact assessments.
Escalation & Incident Management:
Supervise escalations (incidents and Top Customer Issues), ensuring appropriate engagement of Engineering, Solutions, Operations, and Product teams.
Lead complex postmortems with TAMs, deliver root-cause analyses, and ensure continuous improvement in escalation handling.
Strategic Technical Success:
Partner with senior customers in periodic executive technical reviews (monthly/quarterly).
Collaborate with Product Management to align customer needs with roadmap presentations and early product release rollouts.
Represent the Voice of the Customer in leadership forums, influencing service strategy and product direction.

The worlds largest content recommendation platform, is hiring a Senior Programmatic Account Manager for our TLV Office. In this role, you will be directly responsible for managing a book of business of tier-1 clients, identifying and executing upsell & optimization opportunities at scale.
You will excel in this role if you enjoy working in a highly technological & analytical environment, and love developing rock-solid relationships with international clients.
How youll make an impact:
Manage a book of business of programmatic partners - understand client strategic objectives & KPIs in order to be able to intelligently identify and execute opportunities, upsell effectively and grow the overall partnership
Monitor, troubleshoot and optimize performance for different types of client integrations and activities
Use data analytics tools (Tableau, QlikSense, Excel, etc.) on a daily basis to draw business conclusions and identify opportunities for growth
Routinely meet & have weekly calls with your clients to share insights & potential initiatives, and review overall performance - backed by data
Successfully build and maintain close relationships with key people in your book-of-business. Strengthen partnerships with clients and influence their business strategy & decision making
Develop and execute long-term account plans and conduct QBR (quarterly business review) meetings with strategic clients
Work very closely with Product Management- as well as other internal teams - to increase client engagement by building new features / improving products based on clients feedback, as well as troubling technical issues.

Required Senior Account Manager- Programmatic
Realize your potential by joining the leading performance-driven advertising company!
The worlds largest content recommendation platform, is hiring a Senior Account Manager (Programmatic) for our TLV Office. In this role, you will be directly responsible for managing a book of business of tier-1 clients, identifying and executing upsell & optimization opportunities at scale.
You will excel in this role if you enjoy working in a highly technological & analytical environment, and love developing rock-solid relationships with international clients.
How youll make an impact:
Manage a book of business of programmatic partners - understand client strategic objectives & KPIs in order to be able to intelligently identify and execute opportunities, upsell effectively and grow the overall partnership
Monitor, troubleshoot and optimize performance for different types of client integrations and activities
Use data analytics tools (Tableau, QlikSense, Excel, etc.) on a daily basis to draw business conclusions and identify opportunities for growth
Routinely meet & have weekly calls with your clients to share insights & potential initiatives, and review overall performance - backed by data
Successfully build and maintain close relationships with key people in your book-of-business. Strengthen partnerships with clients and influence their business strategy & decision making
Develop and execute long-term account plans and conduct QBR (quarterly business review) meetings with strategic clients
Work very closely with Product Management- as well as other internal teams - to increase client engagement by building new features / improving products based on clients feedback, as well as troubling technical issues.