דרושים » שירות לקוחות » Field Operations Associate

Responsibilities:
Manage HR operations and employee experience activities across the company.
Plan, coordinate, and execute team‑building events, holiday activities, employee celebrations, and toast gatherings.
Manage employee gifting for holidays, birthdays, milestones, and personal events.
Oversee office operations, including vendors, supplies, logistics, and day‑to‑day office needs.
Build, maintain, and update internal HR and employee portals.
Collaborate closely with the Biz Operations team on cross‑company processes and operational improvements.
Manage the HR welfare Gantt chart, ensuring the smooth planning and execution of all employee-related activities in Israel and globally.
Handle ongoing HR budget tracking, including welfare, events, and operational expenses.
Support onboarding and offboarding processes, including equipment coordination and scheduling.
Ensure a positive, welcoming, and efficient office environment for all employees and visitors.

This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader - dont miss it!
Order Management Team Lead - JD
The Order Management team handles the Order-to-Invoice processes, including reviewing submitted orders, processing them in ERP and CRM systems, activating licenses and invoicing.
As the Order Management Team Lead, you will be responsible for leading the team while remaining hands-on in providing high-quality support to both internal and external customers. You will own the end-to-end Order-to-Invoice flow, ensure operational excellence, and act as a key cross-functional partner across the organization.
Responsibilities:
Lead, manage, and develop the Order Management team, including onboarding, mentoring, and performance management
Own and oversee the full Order cycle, ensuring accuracy, efficiency, and compliance
Support the sales and customer success teams in all aspects of deal flow, from deal submission through finance approval, invoicing, and licensing
Serve as the escalation point for complex or high-impact customer and sales issues
Prioritize team workload and ensure smooth execution, especially during high-pressure end-of-quarter periods
Act as the main interface between Order Management and supporting functions: Finance, Sales & SalesOps, Legal, Customer Success and Operations
Ensure adherence to company policies, SOX compliance, and Revenue Recognition regulations
Drive process improvements, documentation, and best practices to increase scalability and efficiency
Maintain strong relationships with customers, partners, and internal stakeholders.

We are actively seeking a seasoned senior Chief of Staff to work closely with the CEO and the executive leadership team.
This is a trusted leadership role at the center of the organization. The Chief of Staff serves as a senior,high-impact trusted partner to the CEO, operating within the executive leadership layer and supporting focus, execution, and alignment across the company.
This role is designed for an experienced operator who is comfortable moving between strategic context and hands-on execution, and who has previously led complex, cross-functional initiatives in a growing organization.
Key Responsibilities
Partner closely with the CEO on the execution of key company priorities
Own and lead cross-functional, company-level initiatives from problem definition through execution, working closely with senior leaders across functions
Drive progress on initiatives that span multiple teams, ensuring clarity, momentum, and delivery
Support and structure the executive operating rhythm, including leadership cadence and planning cycles
Support annual and quarterly planning processes to drive focus and alignment
Act as a connective layer across the organization to improve coordination and execution on strategic priorities.

We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents. By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.
As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.
About Your Day-to-day
As the Executive Assistant to our CEO, you will play a central role in enabling focus, clarity, and execution at the highest level of the company.
This role sits at the intersection of leadership, operations, and strategy and is ideal for someone who thrives in fast-moving, high-growth environments.
You will work closely with the CEO and leadership team, supporting day-to-day priorities while helping ensure the company operates efficiently as it scales globally.
Responsibilities include:
Managing complex calendars, priorities, and communications across multiple time zones
Owning logistics and preparation for meetings, preparing agendas, materials, and follow-ups to ensure meetings are effective and actionable
Tracking decisions, action items, and deadlines to support execution
Acting as a key point of contact between the CEO and internal and external stakeholders
Supporting global travel planning when required for CEO and all executives.
Continuously improving executive workflows and processes to support scale
What Success Will Look Like
The CEO can focus on the most important strategic priorities with minimal distractions
Leadership meetings are well-structured, prepared, and outcome-driven
Decisions move quickly from discussion to execution
Communication flows smoothly across teams and regions
You are viewed as a trusted partner who anticipates needs and brings order to complexity.

Our Administrative & HR department is looking for a talented, proactive, service-oriented Administrative Assistant to join our growing team.



Responsibilities & Scope of Role



Front Desk & Guest Experience



Managing reception, welcoming guests, coordinating visitor check-in, and providing VIP hospitality.
Preparing meeting rooms (setup, refreshments, cleanliness, equipment readiness).
Supporting employee-facing needs with exceptional service and professionalism.

Office Operations & Welfare



Managing food services: kitchens, refreshments, lunch coordination, and Happy Hour.
Overseeing office cleanliness, maintenance requests, and vendor coordination.
Handling employee-related orders (parking, access cards, equipment, swag).
Managing welfare activities: birthdays, anniversaries, holiday gifts, and team events.
Documenting administrative and welfare expenses and maintaining budget awareness.
Setting up workstations for new hires: equipment, seating, welcome packages.

Meetings, Travel & Logistics



Managing meeting room calendars and ensuring room readiness.
Coordinating domestic and international travel arrangements as needed.
Supporting logistics for internal and external visitors.

Employee Support & HR Coordination



Assisting with onboarding processes and first-day orientation.
Assisting the Payroll Controller with attendance system updates.
Collaborating with HR and Finance on invoices, documentation, and reimbursements.

we are seeking an experienced and highly organized Executive Assistant to provide direct support to our CTO. This is a key position that requires discretion and the ability to manage the CTOs priorities efficiently. The ideal candidate is detail-oriented, proactive, an independent problem-solver, and comfortable working across time zones in a startup environment.
Responsibilities:
Manage the CTOs calendar, meetings, and travel arrangements
Handle professional communication and coordination between the CTO and internal/external stakeholders
Prioritize and coordinate tasks according to the CTO's priorities
Handle sensitive and confidential information with professionalism and discretion
Coordinate participation in local and international conferences and media engagements
Support the CTO across personal-logistical matters to ensure smooth daily operations.

we are actively seeking for a highly experienced Executive Assistant to support the CEO in a fast-growing, global technology company.
The Executive Assistant plays a central role in managing the CEOs day-to-day operating flow, ensuring priorities, logistics, and execution are handled with precision and reliability.
Key Responsibilities
Own and manage a highly complex and dynamic calendar, prioritizing time based on business and leadership needs
Proactively plan, protect, and optimize the CEOs time, including buffers, focus blocks, and rapid adjustments
Coordinate internal and external meetings end-to-end, including preparation, logistics, and follow-up
Plan and manage complex international and domestic travel, including itineraries, visas, and last-minute changes
Support logistics for board meetings, leadership offsites, and executive-level events
Act as a trusted point of coordination between the CEO and senior internal and external stakeholders
Handle sensitive professional and personal matters with absolute discretion and sound judgment
Operate with full ownership to reduce noise, friction, and distractions from the CEOs day-to-day work.

As the VP Customer Success at our company, you will be the primary architect of the customer journey for a global portfolio of hundreds of enterprise accounts. You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from our Maritime AI platform.
You will sit at the intersection of commercial growth and operational excellence, managing a complex landscape of diverse business lines across the US, EU, UK, and International markets.
Core Responsibilities
1. Strategic Leadership & Portfolio Management
Segmented Strategy: Oversee a diverse portfolio of 300+ enterprise customers, developing bespoke success strategies for two distinct pillars:
Commercial: Energy majors, bunkering, commodity traders, and ship owners.
Government: Coast guards, Law Enforcement Agencies (LEA), Customs, and Intelligence organizations.
Revenue Accountability: Primary Drive Customer satisfaction, Gross Retention Rate (GRR) and Net Retention Rate (NRR). Identify and act upon expansion opportunities (upsell/cross-sell) in partnership with the Sales team.
Global Scale: Manage and scale localized teams across various time zones to provide seamless support for international markets.
2. Complex Implementations & Product Adoption
Operational Excellence: Oversee complex, large-scale implementations that involve integrating AI into existing customer workflows and technical ecosystems.
Value Realization: Define and track Success Outcomes for customers, ensuring that maritime intelligence translates into actionable insights for risk management, compliance, and national security.
Feedback Loop: Serve as the Voice of the Customer to the Product and Engineering teams, ensuring the roadmap reflects the evolving needs of both commercial and government sectors.
3. Executive Relationship Management
Trusted Advisor: Act as an executive sponsor for Tier 1 accounts, building relationships with C-suite executives in the private sector and high-ranking officials in the public sector.
Crisis Management: Navigate high-stakes maritime or geopolitical events where customers rely on our company for real-time intelligence and support.

Your experience at our company will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum-backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years-you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Duties
Acting as the point of contact among executives, employees, clients and other external partners
Providing administrative assistance, such as writing and editing e-mails, and preparing communications on the executives behalf
Managing information flow in a timely and accurate manner
Managing executives calendars and setting up meetings
Making travel and accommodation arrangements.