we are looking for a Enterprise Account Manager.
As a Team Lead, youll be a key leader in nurturing and expanding strategic-level client relationships. You will oversee a regional account management team, drive revenue opportunities through upselling and cross-selling, and ensure world-class service delivery. Youll collaborate closely with internal departments and executive stakeholders to ensure client success, retention, and growth.
Key Responsibilities:
Lead & Mentor: Manage, inspire, and develop a high-performing regional Account Management team, providing coaching and support to help team members meet and exceed goals.
Client Relationship Management: Build and maintain strong partnerships with key strategic clients by understanding their business needs, goals, and challenges. Act as a senior escalation point to resolve issues and ensure satisfaction.
Revenue Growth: Identify upselling and cross-selling opportunities across existing accounts. Collaborate with internal teams to craft and implement solutions and contractual amendments.
Strategic Partnership Building: Conduct regular partnership reviews and strategic check-ins with clients to align solutions with their evolving workforce strategies.
Service Excellence: Ensure delivery meets SLAs and client expectations through proactive management, issue resolution, and continuous service optimization.
Cross-functional Collaboration: Work closely with Legal, Operations, Customer Care, Payments, Finance, and other teams to provide seamless client experiences.
RFP & Proposal Support: Collaborate on RFPs/RFIs with Sales and leadership, contribute to compelling proposals, and participate in client presentations and interviews.
Team & Performance Metrics: Track and report on team KPIs, ensuring alignment with organizational goals and taking corrective actions when necessary.
Process Optimization: Utilize internal playbooks, CRM tools, and feedback mechanisms to improve account strategies and drive operational excellence.

Were looking for an experienced and driven Account Executive to join our Sales team. In this role, you will focus on identifying and closing new business opportunities with Enterprise and mid-sized international companies. Youll be selling cutting-edge platform that simplifies global payroll, payments, and workforce management.
Key Responsibilities :
New Business Development
Generate new business opportunities with a focus on mid and enterprise global organizations and post-IPO companies.
Identify and engage key stakeholders and decision-makers within target accounts.
Maintain a strong understanding of market trends, client needs, and competitive positioning.
Sales Execution
Manage the full sales cycle from lead generation to closing.
Deliver compelling, tailored demos and proposals to client stakeholders.
Collaborate closely with internal teams to ensure smooth handovers to service delivery.
Consultative Selling
Understand and articulate client challenges related to global payroll, compliance, and international HR operations.
Recommend solutions that demonstrate value and ROI.
Operate with a consultative, solution-oriented approach.
Cross-functional Collaboration
Work closely with Sales, Product, and Operations teams to align client needs with platform capabilities.
Share insights and feedback from the field to support continuous improvement.

we are searching for Sales Account Managers to create long-term, trusting relationships with our customers. The Sales Account Managers role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
we believe that exceptional talent is always worth getting to know, even when there are no current vacancies.
Our Evergreen Sales Account Manager position offers continuous opportunities for enthusiastic and motivated professionals to join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to. Israel and Romania are growing significantly - we'd love you to join our strong team!
If youre interested in working at us, please apply, and we will get in touch.
What You Will be Doing:
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

We are currently looking for a Customer Success Manager who will drive retention and growth among our most valuable customers and distributors by understanding their business needs and helping them succeed. As a Customer Success Manager, you will be responsible for assisting and consulting our companys customers about our new or existing products and will make sure that all our customers needs are being addressed.
We are looking for candidates who can build a solid relationship with a genuine passion for the success of their customers, as well as a proactive problem solver with impressive communication and presentation skills.
The Customer Success Manager at our company will be part of the Customer Success team, and will report directly to the Customer Success Director.
Your key responsibilities will include:
Build a solid and genuine relationship with our companys customers and distributors.
Ensure customers receive the best value from the product or customer support team to increase sales volume to existing customers.
Serve as the trusted focal point of contact for our company distributors and large customers
Increase the retention and growth of our companys most valuable customers
Work with the customer to map goals and requirements and assist in building the customers strategy.
Plan initiated interactions with the customer and be responsible for providing a suitable technological solution to improve our customer existing systems and handling continued sales and contract renewals.
Ensure that our customers are familiar with our company future products and services
Collaborate with the Sales, R&D, Product Manager, Operations and Technical support teams for making sure our customers request is taken care of.
Occasional travel for customer events, training, and/or meetings may be required.

Required Director of Customer Care Strategy
Role Purpose:
This senior leader will own the strategy, design, and transformation of Customer Care across all channels, with a specific mandate to leverage AI and automation to improve customer experience, quality, and efficiency.
This role defines the future-state service model, including how AI augments agents, powers self-service, and enables proactive support. It is a strategic partnership role that works with Operations & Product to deliver systemic improvements.
Location: Glilot, Israel
Key Responsibilities
Customer Care Strategy & Roadmap: Define the vision and strategy for Customer Care that is aligned with company goals and customer needs.
Partner with all functions across the Operations department to define the service strategy and track execution.
Technology and Innovation: Spearhead the implementation of cutting-edge technologies, including omnichannel platforms (CCaaS), LLM-powered self-service chatbots, and AI agent-assist tools.
Work with Product teams to build in-product support and self-service tools that reduce avoidable contacts.
Voice of the Customer (VoC) Advocacy: Act as the "Voice of the Customer" across the company.
Collaborate closely with Product, KYC, and GTM teams to share insights, drive product improvements, and create a seamless end-to-end customer journey.
Customer Experience (CX) Enhancement: Design and launch new, specialized service models, and identify opportunities to generate revenue through proactive, value-added services.
Inquiry Reduction & Process Improvement: Lead internal inquiry reduction and productivity improvement projects, along with cross-functional programs to tackle systemic drivers of contact and customer dissatisfaction.
Quality Framework & Strategy: Design and implement a global quality assurance framework to measure, analyze, and improve the performance of all customer interactions.

For over two decades, our company has mastered the art of real-time data. Weve built platforms that power the worlds most demanding systems, shaping how organizations grow their business with data-driven services. We have pioneered technologies that optimize data-driven services working with global organizations including American Airlines, Morgan Stanley, CSX, Goldman Sachs, Société Générale, Credit Agricole and more. As pioneers in data-tech, we are building on our DNA in real-time operational data to deliver cutting-edge GenAI solutions that empower businesses to unlock the full potential of their structured data and transform how they interact with information.
This position is full time, hybrid and located in Herzeliya.
Key Responsibilities:
Act as the primary data expert for customer onboarding, ensuring accurate data understanding and integration.
Partner with customers to understand their business logic and translate it into actionable data mappings within the platform.
Perform deep SQL analysis on raw datasets to validate structures, uncover issues, and ensure data integrity.
Identify gaps, inconsistencies, and edge cases, and proactively propose corrective actions.
Analyse customer usage data to identify trends, adoption challenges, and opportunities for improvement.
Create data-driven reports and visualizations that communicate findings clearly to both technical and business audiences.
Work cross-functionally with R&D, Product, and QA to ensure smooth data onboarding and accurate system behaviours.
Manage multiple onboarding and data-integration projects simultaneously, maintaining clear timelines and communication.

The Ministry of Defence Account Manager is responsible for managing and growing strategic relationships with MoD stakeholders, ensuring the successful delivery of contracted services and solutions. The role acts as the primary interface between OPSWAT and MoD customers, aligning operational delivery, commercial performance, and long-term account strategy while ensuring compliance with defence, security, and regulatory requirements.
Key Responsibilities
Account Management & Stakeholder Engagement
Serve as the primary point of contact for Ministry of Defence customers and key stakeholders
Build and maintain strong, trusted relationships across MoD departments, project teams, and senior leadership
Understand MoD priorities, capability gaps, and future programmes to support long-term account planning
Manage MoD contracts throughout their lifecycle, ensuring delivery against scope, cost, quality, and schedule
Lead contract reviews, performance reporting, and governance meetings
Ensure compliance with contractual obligations, defence regulations, and security requirements
Support pricing, bid submissions, renewals, and contract variations
Security clearance level 1/2