Were looking for an experienced and proactive Project Manager to join our growing team. In this role, you will take ownership of project setup, execution, and ongoing system maintenance, ensuring our clients receive seamless onboarding, reliable performance, and long-term value. You will lead cross-functional teams, balance multiple priorities, and drive project success through strong organization, communication, and problem-solving.
Responsibilities
Project Setup, Onboarding & Transition: Lead the project from kickoff through full implementation at the clients site. Ensure smooth transition, on-time delivery, and a high-quality onboarding experience. Coordinate with internal teams to guarantee readiness of resources, data, and tools.
Ongoing Stakeholder Communication: Act as the projects operational owner, managing setup of the system, client requests, system issues, and optimizations. Monitor system stability and performance to ensure long-term reliability and value. Drive improvements in workflows, resolving recurring bottlenecks and risks.
Cross-Functional & Stakeholder Management: Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, Operations). Maintain transparency, responsiveness, and alignment across all project phases.
Issue & Risk Management: Proactively identify potential risks in the process, bottlenecks, recurring issues, or client dissatisfaction. Escalate appropriately and work cross-functionally to identify root causes.
KPI Tracking & Performance Monitoring: Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.
Continuous Improvement: Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department's goals. Analyze and optimize delivery workflows to improve efficiency and scalability.

we are looking for a Salesforce Project Manager to join our MIS team and play a key role in evolving our growing Salesforce environment. This is a unique opportunity to work with a highly motivated, professional team that delivers business-critical Salesforce solutions across the organization. In this role, you will lead complex, end-to-end Salesforce initiatives, combining full project ownership, strong business analysis capabilities, and a solid understanding of Salesforce-based solutions. You will work closely with business stakeholders, internal users, and technical teams to design, deliver, and continuously improve Salesforce solutions supporting Sales, Service, and additional business domains.
Our work model is hybrid, combining remote and on-site work, allowing flexibility and productivity.

Responsibilities:

End-to-End Delivery: Lead Salesforce projects end to end, covering all lifecycle stages: initiation, requirements gathering, planning, execution, testing, deployment, and post-go-live support.
Business Analysis & Partnership: Work closely with users and stakeholders to deeply understand business needs, translate them into clear requirements, and ensure solutions fully address real business problems.
Project Leadership: Own timelines, scope, risks, dependencies, and priorities across multiple parallel projects.
Salesforce Implementation & Configuration: Collaborate with admins and developers on Salesforce configuration and delivery, including flows, validation rules, approval processes, automations, and integrations.
System Ownership & Continuous Improvement: Support ongoing system enhancements, maintenance, and optimization to ensure smooth daily operations and scalable growth.
Cross-Functional & Global Collaboration: Coordinate work between business teams, IT, R&D and else across different geographies.

Were looking for an experienced GRC Manager to join our team in Israel. Were seeking someone with solid, hands-on experience who can take ownership and lead both technically and operationally.
You will lead the certification and accreditation processes for our company, managing all current compliance frameworks and certifications. This includes both preparation activities and direct engagement with external auditors, from readiness and gap analysis through to achieving final reports or certificates.
Roles and Responsibilities:
Lead internal and external audit and certification cycles, ensuring readiness and successful completion of assessments.
Maintain and continuously improve our companys internal control framework, ensuring that security and compliance controls are effective, documented, and aligned across ISO 27001, SOC 2, and privacy requirements.
Develop, maintain, and enhance security and compliance documentation, including policies, procedures, and evidence repositories.
Manage the ongoing risk management process by maintaining a centralized risk register and ensuring alignment between business objectives, regulatory obligations, and security controls.
Conduct internal audits and risk assessments to evaluate the effectiveness of technical and organizational controls.
Manage the cybersecurity onboarding and ongoing risk assessments of third-party vendors, while cooperating with Legal to ensure alignment with privacy compliance requirements.
Manage relationships with external auditors and consultants, ensuring timely completion of certification milestones.
Partner with cross-functional teams to strengthen the companys overall GRC posture and support continuous improvement initiatives.

we are looking for a Project Manager Salesforce.
Responsibilities:
Project Manager manage large projects including timeline, budget, scope, C level relationships/expectations. Participate in end to end implementation planning and manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation, issue management and status updates for the project.
Manage end-to-end functionality as it relates to the analysis, design, build, test, and deployment of enterprise level solutions.
Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
Adopt a standardized development lifecycle methodology for all projects.
Develop and maintain numerous project deliverables that support the solution design including discussion documents and other project artifacts.
Establish and maintain Trusted Advisor status with Project, Business and Technology stakeholders
Facilitate requirements gathering, including review sessions, and assist with the creation of project deliverables, as needed.
Hands-on application configuration/customization to meet client needs.
Manage UAT with end users including coordination and user acceptance signoff.
Collect, formulate, and disseminate best practices on project implementation, solution positioning and delivery. Provide feedback to Engagement Managers and Executive Sponsors when necessary.
Have difficult conversations regarding budget, resources and timeline and formally capture and communicate outcomes of those meetings.
Travel may be required.

looking for a strategic Senior Business Application Admin to own the architecture and optimization of our Go-To-Market (GTM) and Customer Support infrastructure. You will not just be a "Salesforce Admin"; you will be a trusted advisor to the C-Suite, translating complex business goals into scalable technical solutions across Salesforce, our Support Portal, and our wider sales ecosystem (Salesloft, ZoomInfo, Apollo, Fathom).

What You Will Do

Serve as the sole Salesforce Administrator in the company.
Own the GTM Tech Stack: Manage and optimize Salesforce and integrated applications (Salesloft, ZoomInfo, Apollo, Fathom), ensuring data flows seamlessly between Marketing, Sales, and CS.
Manage the Support Portal: Oversee the configuration and maintenance of our Salesforce-based Support Portal (Experience Cloud), ensuring a seamless experience for external customers and internal Support agents.
Strategic Business Partnering: Work closely with C-level executives (CRO, CMO, CFO) to translate high-level business goals into technical reality. You will challenge assumptions and propose scalable alternatives to "quick fixes."
Process Architecture: Design automated workflows (Flows) that support complex Sales and Support processes, from Lead-to-Cash to Case Resolution (SLAs, Entitlements).
Data Integrity & Analytics: Act as the guardian of data quality. Implement validation rules and duplicate management strategies to ensure the BI team has clean, reliable data for executive reporting.

We are looking for a Director of Projects to lead our global execution engine. In this role, you will not just manage projects; you will manage a team of Program and Project Managers, ensuring our most critical strategic initiatives are delivered with precision. You will serve as the bridge between executive vision and departmental execution, optimizing our internal operating system to drive growth.
A day in the life and how youll make an impact:
Directly manage, mentor, and scale a team of Program Managers. You will be responsible for their professional development, workload balancing, and performance excellence.
Partner with the C-suite to translate annual business goals into a concrete, executable portfolio roadmap.
Define and evangelize the companys project management standards. Whether its Agile, Lean, or a custom hybrid, you own the how of our execution.
Maintain a macro-view of all active programs, identifying cross-functional dependencies, risks, and resource conflicts before they impact the bottom line.
Act as the primary point of contact for executive leadership regarding program status, budget health, and ROI.
Lead large-scale organizational transformations, ensuring that new processes or tools are adopted smoothly across the company.

As a Customer Operations AI Transformation Lead, you will drive the strategy, execution, and adoption of AI initiatives across the Customer Operations organization. You will work closely with senior leadership and cross-functional stakeholders to identify high-impact opportunities for AI, translate them into scalable programs, and ensure measurable business outcomes.
In this role, you will lead multiple AI transformation projects-spanning processes, tooling, automation, analytics, and customer-facing operational workflows-while establishing governance, best practices, and success metrics. You will ensure alignment across teams, mitigate risks, and build organizational readiness for change.
What youll do:
AI Transformation Strategy & Planning
Define and articulate the AI transformation roadmap for Customer Operations aligned with organizational goals.
Identify and prioritize AI use cases with clear ROI (efficiency, quality, customer experience).
Build detailed execution plans including timelines, milestones, dependencies, and resources.
Program Oversight & Execution
Lead the delivery of multiple AI initiatives (automation, copilots, workflow optimization, knowledge enablement).
Monitor progress, manage dependencies, and ensure adherence to quality and delivery standards.
Track impact using KPIs (e.g., cycle time reduction, cost-to-serve, deflection, quality improvements).
Manage resource allocation across projects and ensure operatinal continuity during change.
Stakeholder Management & Change Enablement
Serve as the primary point of contact for senior management on AI transformation progress.
Align cross-functional stakeholders (Ops, CS, Product, R&D, Data, IT, Security).
Drive adoption by building enablement plans, training, communications, and feedback loops.
Governance, Standards & Risk Management
Establish best practices for AI implementation in Customer Operations (process, tooling, documentation).
Define governance for AI usage (quality control, privacy, security, compliance, escalation flows).
Identify risks early and develop mitigation and contingency plans.
Reporting & Documentation
Prepare and present regular program updates including milestones, outcomes, risks, and KPIs.
Maintain structured documentation: business cases, implementation plans, adoption plans, lessons learned.