דרושים » מערכות מידע » Senior Business Applications Admin

As a Sr. Business Applications Analyst at Yotpo, you will be critical in driving process improvements, developments and optimization of our Salesforce platform and other business applications. This hybrid position combines proven technical development understanding with business process analysis, allowing you to bridge the gap between business needs and technology solutions. Your primary focus will be on enhancing our systems to support business objectives, streamline processes, and improve operational efficiency.

You will work closely with cross-functional teams to understand our current Salesforce setup, identify areas for improvement, and implement scalable solutions that align with industry best practices and business goals.

Key Responsibilities:

Salesforce Development: Design, develop, and maintain Salesforce-based solutions, including custom applications, automation, and integrations with third-party tools.
Ensure best practices in Salesforce development, adhering to security, scalability, and maintainability standards.
Business Process Analysis: Collaborate with business stakeholders to evaluate and improve existing processes, identifying inefficiencies and proposing Salesforce-based solutions to ensure best practices in development, adhering to security, scalability, and maintainability standards.
Solution Design and Implementation: Develop technical specifications and implement thoughtful, high-quality solutions that meet business requirements, ensuring alignment with best practices.
Cross-Platform Solutions: Act as the technical point of contact for designing and implementing complex, cross-platform solutions, supporting all Information Systems (IS) initiatives.
Agile Development: Work in an Agile environment, contributing to user stories, continuous integration, and test-driven development to deliver high-impact solutions.
Documentation and Collaboration: Maintain clear and thorough documentation for all technical designs, processes, and solutions. Foster strong collaboration between technical teams and business users to ensure successful project outcomes.

The Salesforce Business Analyst will provide Salesforce solutions for the for the Sales, Marketing and other company departments. Working as part of the Information System department, you will collect requirements from stakeholders, design and implement new features and new capabilities, support users and handle integration challenges.
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Responsibilities: 
Develop and implement configuration changes and system enhancements based on business requirements while following established development standards and best practices (e.g., creating/updating custom fields, Flows, email notifications, reports, and dashboards).
Support users on their day-to-day tasks including troubleshooting, data fixes and cleanups.
Manage user accounts, roles/profiles, and permissions for supported applications in compliance with company security policies.
Manage implementation projects end to end: full requirements definition and design, development, QA, deployments, training & communicating to stakeholders.
Identifying areas for improvement and making recommendations for new strategic CRM opportunities.
Develop meaningful relationships with key stakeholders within the Company.

seeking a Sales Force Operations Manager to lead cross-company processes and strategic projects that enable an effective, scalable, and sustainable growth environment.

In this role, you will partner closely with teams across the organization to streamline operational workflows, improve business performance, and drive high-impact initiatives. The position reports directly to the Senior Director of Business Operations and offers high visibility to C-level leadership and the broader management team.

Leading the full lifecycle of operational process design, from requirement gathering to full implementation in Salesforce, including phased rollout, testing, stakeholder alignment, communication management, user training, and post-launch optimization, involving multiple business units (e.g., Sales, RevOps, Finance, Account Executive, Marketing, etc.)
Overseeing and mapping sales-cycle related workflows, identifying gaps or inefficiencies, and building optimized processes, flows, validations, and automations in Salesforce to support scalability and sustainable growth
Serve as the point of contact for troubleshooting technical issues across global teams (US & Canada, CALA, EMEA, APAC)
Develop tailored Salesforce reports and dashboards that provide stakeholders with actionable insights and visibility into business performance.
Perform ongoing data quality checks, identify gaps and errors (using a prebuilt set of dashboards and reports) and enforce procedures compliance to ensure data is accurate & reliable to be used confidently for reporting and decision-making.
Oversee Salesforce account setup and access rights, ensure compliance with SSO policies, and monitor system storage to optimize capacity usage.
Provide onboarding and ongoing training to users, ensuring proper adoption of Salesforce and other related tools, processes, and best practices.

We are seeking a driven, solution-oriented Salesforce Analyst with a deep understanding of platform architecture and a passion for enhancing business performance. In this role, you wont just be "fixing tickets"-you will be a strategic partner to our Sales, Marketing, and Customer Success teams. You will translate complex business needs into elegant, scalable technical solutions that adhere to Salesforce best practices.
What You'll Be Doing:
Lead cross-organizational projects designed to increase efficiency across Sales, BDR, Marketing, and Partner relations.
Work closely with global business leaders to gather requirements, provide system support, and understand the unique nuances of different regional teams.
Architect creative solutions to complex technical challenges, leveraging Salesforces latest features to solve high-impact business problems.
Execute end-to-end configuration, including advanced Flow automation, custom objects, data modeling, and system integrity checks.
Continuously assess our Salesforce instance to identify bottlenecks and implement "best-in-class" improvements that support a rapidly growing SaaS organization.

We are seeking a driven, solution-oriented Salesforce Analyst with a deep understanding of platform architecture and a passion for enhancing business performance. In this role, you wont just be "fixing tickets"-you will be a strategic partner to our Sales, Marketing, and Customer Success teams. You will translate complex business needs into elegant, scalable technical solutions that adhere to Salesforce best practices.
What You'll Be Doing:
Lead cross-organizational projects designed to increase efficiency across Sales, BDR, Marketing, and Partner relations.
Work closely with global business leaders to gather requirements, provide system support, and understand the unique nuances of different regional teams.
Architect creative solutions to complex technical challenges, leveraging Salesforces latest features to solve high-impact business problems.
Execute end-to-end configuration, including advanced Flow automation, custom objects, data modeling, and system integrity checks.
Continuously assess our Salesforce instance to identify bottlenecks and implement "best-in-class" improvements that support a rapidly growing SaaS organization.

The Salesforce Senior BA is a Salesforce expert with very strong hands-on capabilities. Experienced in leading discovery and requirements gathering meetings, documenting technical and functional requirements. Skilled in navigating, managing technical conversations with business users and have the ability to guide business stakeholders (RevOps, Product, Engineering) to scalable solutions that meet their KPIs and challenges. The candidate is able to independently identify, design and implement solutions that meet business strategies. The candidate leads projects and is responsible for presenting Salesforce capabilities and working collaboratively with other team members to configure the platform to meet Users needs.
This is a dream Job for someone who enjoys an environment where no code platforms are used so they can give freedom to their technical expertise and enjoy a highly motivated organization with mature business stakeholders
Responsibilities:
Lead requirements gathering sessions with technical teams such as R&D and Product and interpret requirements into functional and technical solution designs, actionable tasks for yourselves or another team member.
Manage project scope and limit scope to deliver projects on time and within budget.
Perform hands-on configuration of declarative Salesforce solutions, managed packages, creation and refinement of complex data models, external integration, business process automation and other custom functionality.
Create project deliverables which may include requirements documentation, solution designs, process flow charts, project road maps, user stories, test scripts and training materials.
Communicate and report project status to both business units and internal leadership including budget, risks and general business issues.
Proactively search for ways to positively impact your business units success, such as new Salesforce features released, system and process improvements.
Work with external vendors to integrate enhanced system solutions.Review and present to the stakeholder's 3rd party solutions. Including managing discovery phase, PoC, Legal and security processes.
Stay up to date on new Salesforce feature releases.

we are looking for a Engagement Manager.
As an Engagement Manager, you will report to the Director of Engagement Management on the Professional Services team. Your main goals are to work with the sales team to position services value, introduce implementation best practices, and support closing the license sale while setting up the customer for success. Your performance will depend on your ability to operate in a pre-sales environment, excel in setting expectations with customers for a comprehensive and sound delivery plan. You must demonstrate prescriptive solution design and display project delivery credibility while presenting comprehensive implementation proposals for customers and prospects
RESPONSIBILITIES
During the course of a project, be the primary customer interface and perform project management activities that ensure adherence to our methodology.
Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and digital transformation leadership Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
Work with our Sales team to develop Statements of Work, and then deliver the implementation against the contracted timelines and Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project.
Have difficult conversations regarding project issues, risk management, budget, and timeline and formally capture and communicate outcomes of those meetings.
Manage customer escalations and coordinate cross-functional teams to resolve critical customer issues, owning the communication back to the customer.
Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets. Assist with the planning, tracking, documentation and status updates for the project.
Able to manage one or two large projects or a couple of small to medium sized interrelated projects requiring complex cross-functional collaboration and management at the program level.

We are looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global users and is in charge of global business processes.

The Salesforce Business Analyst will support global stakeholders and users and create project plans, track progress and create training materials.

You should apply if you are a team player who can drive complex projects to completion - we offer a great working environment in a successful company and development opportunities going forward.

The Salesforce Business Analyst will report to CRM Manager.

Your key responsibilities will include:

Establish working processes to ensure timely and high-quality delivery.
Design and implement solutions on the Salesforce platform.
Manage and lead projects in Salesforce ecosystem.
Design and implement new business requirements to improve business processes

The Order Management team handles the Order-to-Invoice processes, including reviewing submitted orders, processing them in ERP and CRM systems, activating licenses and invoicing.
As the Order Management Team Lead, you will be responsible for leading the team while remaining hands-on in providing high-quality support to both internal and external customers. You will own the end-to-end Order-to-Invoice flow, ensure operational excellence, and act as a key cross-functional partner across the organization.
Responsibilities:
Lead, manage, and develop the Order Management team, including onboarding, mentoring, and performance management
Own and oversee the full Order cycle, ensuring accuracy, efficiency, and compliance
Support the sales and customer success teams in all aspects of deal flow, from deal submission through finance approval, invoicing, and licensing
Serve as the escalation point for complex or high-impact customer and sales issues
Prioritize team workload and ensure smooth execution, especially during high-pressure end-of-quarter periods
Act as the main interface between Order Management and supporting functions: Finance, Sales & SalesOps, Legal, Customer Success and Operations
Ensure adherence to company policies, SOX compliance, and Revenue Recognition regulations
Drive process improvements, documentation, and best practices to increase scalability and efficiency
Maintain strong relationships with customers, partners, and internal stakeholders.

we are looking for a Project Manager Salesforce.
Responsibilities:
Project Manager manage large projects including timeline, budget, scope, C level relationships/expectations. Participate in end to end implementation planning and manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation, issue management and status updates for the project.
Manage end-to-end functionality as it relates to the analysis, design, build, test, and deployment of enterprise level solutions.
Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
Adopt a standardized development lifecycle methodology for all projects.
Develop and maintain numerous project deliverables that support the solution design including discussion documents and other project artifacts.
Establish and maintain Trusted Advisor status with Project, Business and Technology stakeholders
Facilitate requirements gathering, including review sessions, and assist with the creation of project deliverables, as needed.
Hands-on application configuration/customization to meet client needs.
Manage UAT with end users including coordination and user acceptance signoff.
Collect, formulate, and disseminate best practices on project implementation, solution positioning and delivery. Provide feedback to Engagement Managers and Executive Sponsors when necessary.
Have difficult conversations regarding budget, resources and timeline and formally capture and communicate outcomes of those meetings.
Travel may be required.