דרושים » מחשבים ורשתות » Staff IT Campus Network Engineer

we are seeking for a Hands-on IT Specialist who strives to work in a complex and ever-changing computing environment to join our ServiceDesk team. As a Helpdesk Technician, you will provide setup and maintenance of a complex technical infrastructure to effectively serve the entire organization, including installing, maintaining, deploying, and troubleshooting systems; responding promptly users' problems resolving them efficiently. Our ideal candidate has a strong technical orientation, is a creative problem-solver, a quick self-learner, a highly motivated individual seeking to advance in the field. Must also be a team player with a genuine willingness to assist, a strong commitment to given tasks, and have a great sense of humor
Responsibilities:
Provide IT support for the company infrastructure (hardware and software)
Install, configure, upgrade and troubleshoot Microsoft Windows, mac OS, and other applications.
First response for on-site IT network and equipment related issues
Implement onboarding process for new employees
Maintain backups
Support AV\Video conference rooms
Follow procedures and maintain the IT systems documentation
Provide after-hours support, and on-call when needed.

we are seeking a hands-on, experienced IT Manager to join our team! In this role, you will provide subject-matter expertise in global IT, collaborating closely with all company teams and functions to support the business, resolve issues, maintain and update software and hardware assets, and drive continuous improvements to our IT infrastructure.
What You'll Do:
Role Overview
● Act as the sole IT business partner and the go-to expert for all IT-related matters.
● Provide day-to-day technical support for employees across various enterprise systems.
IT Operations & Support
● Manage, set up, install, and maintain corporate networks, operating systems, and software.
● Provide technical support and handle escalations efficiently.
● Perform preventive maintenance, auditing, and troubleshooting of ongoing malfunctions.
● Respond and investigate information security incidents.
● Introduce IT service management principles and KPIs to enhance efficiency.
User Management & Access Control
● Manage user accounts, profiles, conduct periodic access reviews and handle user lifecycle processes: onboarding, offboarding, and access provisioning.
● Ensure security of user identity through Identity and Access Management (IAM) platforms, especially in Azure environments.assure SSO integration, identity federation protocols, and automated provisioning via Entra Workflows.
Security & Risk Management
● Ensure the security of data, network access, and backup systems.
● Maintain anti-virus software and other corporate security tools.
● Identify and treat IT risks, and implement robust access control policies.
Assets, Licensing & Procurement
● Procure hardware, software, and licenses as needed.
● Manage and track software licensing and hardware capacity.
● Monitor and optimize cloud infrastructure costs and usage efficiency.
Knowledge Management
● Manage and maintain company knowledge base platforms such as Confluence or Notion.

We are seeking a proactive and skilled IT Specialist to develop and manage our internal IT ecosystem. This encompasses responsibilities ranging from employee onboarding, asset management, and secure access provision, to contributing toward the achievement of SOC 2 compliance objectives. This role is positioned at the nexus of IT, security, and DevOps, requiring close collaboration with the engineering team to ensure secure and productive operations as the company expands. Candidates who possess a strong dedication to IT operations, security hygiene, and optimizing internal systems for seamless efficiency will find this a substantial opportunity to assume ownership and advance professionally within the organization.
Responsibilities:
Manage all internal IT operations, including onboarding/offboarding processes, device provisioning (primarily Mac-based), and software lifecycle management.
Administer identity and access utilizing JumpCloud, which includes Single Sign-On (SSO) and Security Assertion Markup Language (SAML) integrations with Google Workspace and various Software as a Service (SaaS) tools.
Oversee office infrastructure, including Virtual Private Networks (VPNs), Wi-Fi connectivity, and video conferencing systems across all corporate locations.
Establish and enforce stringent policies concerning device security, access control mechanisms, and patch management protocols.
Maintain accurate hardware and software inventories, streamline procurement workflows, and manage vendor relationships.
Provide support for SOC 2 initiatives through the meticulous documentation of controls and close collaboration with the DevOps team on access management practices.
Acquire expertise in and support cloud identity management platforms (such as AWS IAM/Identity Center, Azure Entra ID, or GCP IAM).

Were looking for an experienced & talented IT Infrastructure Team Leader to join our growing IT department and lead our IT and Cloud Corporate Infrastructure.
Youll be suggesting, implementing and deploying new IT solutions together with maintaining our existing IT infrastructure, assuring that all of our systems are in optimal condition, providing the best service to our clients.
Responsibilities
Lead a team of IT Infrastructure & Cloud engineers, managing their day-to-day operational work including prioritizing tasks and meeting team goals.
Be a focal point for escalations requests from the field, related to our global corporate on-premise and cloud infrastructure. This includes servers, storage appliances, active network equipment, firewalls and cloud services.
Support a variety of IT cloud-related SaaS services and platforms such as AWS, Okta, Google Workspace, MDM, Cloud Backups, Zero Trust Network Access (ZTNA), Secure Web Gateway, Cloud-based EDR and other cutting-edge technologies.
Define network policies and procedures, including design and planning network communication systems.
Assure and monitor high network performance (availability, utilization, throughput, QoS, latency, etc.)
Suggest, implement and deploy new solutions together while maintaining the existing infrastructure, assure that all our systems are in optimal condition, and provide the best service to our clients.
Identify IT related business requirements and propose innovative solutions to enhance efficiency and productivity.
Set roadmap objectives, goals, and KPIs for the IT infrastructure team.
Design and implement the IT Infrastructure in new offices worldwide contributing to our global expansion.
Collaborating with our security team to implement technology and security policies, safeguarding our systems and data from potential threats.
Lead IT purchasing decisions and processes as needed.

We are seeking a highly motivated and experienced IT Operations Team Leader to manage and oversee all internal IT support operations across our global organization. This pivotal role requires someone with strong leadership capabilities, technical expertise, and a passion for driving operational excellence in a fast-paced, cloud-native software environment.
You will lead a distributed team of IT Support Engineers across the US, EMEA, and APAC regions, ensuring the smooth and secure functioning of our internal IT systems and user support services. You will be responsible for critical platforms and processes that enable our employees to work efficiently and securely.
Key Responsibilities
Lead and mentor a global team of IT Support Engineers across multiple time zones.
Manage daily operations, workload allocation, ticket prioritization, and team performance.
Define and enforce SLAs and KPIs for support services.
Oversee the administration and optimization of key platforms including: Google Workspace, Okta (SSO and identity lifecycle management), Office 365, Mobile Device Management platforms
Ensure all endpoints (Mac and Windows) are properly managed, secured, and compliant with policies.
Supervise the provisioning and deprovisioning of hardware and software for new hires, transfers, and terminations.
Own and continuously improve onboarding and offboarding workflows, ensuring seamless and secure transitions.
Partner with Employee Services and Security teams on cross-functional initiatives, including access reviews, compliance audits, and automation.
Identify opportunities for automation and efficiency gains in IT support operations.
Drive global standardization of IT tools, processes, and documentation.
Lead or participate in cross-functional projects related to internal systems, collaboration tools, and infrastructure.

We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.
Responsibilities
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

We are looking for a hands-on IT System Administrator to join our IT team and take ownership of our internal IT environment. You will manage and support our Microsoft 365 ecosystem, endpoint devices (Windows & macOS), security and compliance, networking, and core SaaS applications.
:Responsibilities
Manage day-to-day IT operations and act as a technical escalation point for complex end-user and system issues.
Administer and maintain Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, and SharePoint.
Configure, support, and troubleshoot endpoint devices across Windows and macOS environments (Linux - advantage).
Manage device security and compliance using MDM solutions across platforms (Windows and macOS).
Support and maintain SaaS applications, including Jira, Zoom, Slack, and other business tools.
Manage, operate, and troubleshoot firewall and VPN environments, including FW (FortiGate / FortiClient).
Maintain clear and up-to-date technical documentation.
Participate in IT projects, system improvements, and process automation using PowerShell and/or Bash.

Were looking for an IT Technician to join our team, learn new things, take ownership of existing systems, and provide service to our employees.


What youll do:

* Provide best-in-class support to our employees in HQ Tel Aviv Office.

* Ongoing maintenance, troubleshooting, and response to relevant technical issues in company facilities.

* Immediate support employees from home through remote takeover and training.

* Configure and maintain all technical equipment, including computers, printers, switches, phones, conference rooms, TVs, and back-office systems.

* Assistance in inventory monitoring, planning, and execution.

We are seeking a motivated, detail-oriented, and highly trustworthy Procurement Specialist to join our Global Procurement department for IT procurement. This is a junior level position ideal for someone who is eager to learn, grow, and develop professionally while managing the ongoing operational procurement needs of the company.
Description:
Manage day-to-day procurement of IT equipment, including laptops, monitors, accessories, and other hardware.
Identify and evaluate new global resellers, vendors, and suppliers to expand our purchasing channels.
Compare products, pricing, and specifications; present alternatives and recommendations.
Maintain stock levels and support IT inventory.
Ensure timely delivery of equipment for onboarding, replacements, and project needs.
Process purchase orders, track shipments, and follow up on open items.
Work closely with the IT team to understand technical needs and procurement priorities.
Maintain accurate documentation, records, and procurement logs.
Track and manage inventory and usage of assets.