דרושים » שירות לקוחות » FinOps & Customer Success Manager

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We seek a Senior Customer & Account Specialist to promote the company's products. Communicate with HCPs in the Center- HaSharon area ( mainly cardiologists, endocrinologists, Family physicians) The CAS will increase product awareness, answer queries, provide updated and reliable information, and introduce products.

Responsibilities:
Promoting the company's products in the field, based on the BU strategy and work plan. Align and inspire to achieve business goals and KPIs, defined by the BU reporting to the Team Leader. Digital transformation- Engage with customers via multichannel "routes," including face-to-face meetings, online meetings, and phone meetings aligned with Team Leader instructions. Increase interactions via approved emails (AE) and other digital tools provided, routine usage of iPad in F2F meetings, and CLMs. Territory and customers management: MCCP update, Call plan adherence (CPA), and identifying customer needs, using digital tools in Veeva. Territory and customers "mapping"- Mapping HCP’s influencers, periodically, territory sales analysis based on sales reports, and as a result, work planning, aligned with the Team Leader and strategy. Teamwork- share practice, constant reflection, and feedback on field work with team members and the Team Leader.
* Organizing appointments and meetings with specific HCPs.
* Support HCP's decision to optimize patient outcomes in an ethical way.
* Giving lectures to physicians and medical personnel (according to the MC terms).
* Raise awareness of the unit's products and scientific updates (EBM).
* Meeting both the business and scientific needs of healthcare professionals.
* Development of new initiatives, both personal in the territory and at the team level.
* Creating collaborations and establishing professional relationships with HCPs and HFs.
* Active participation in team meetings, including sharing information and best practices, reading relevant materials, and preparing presentations according to the team's needs.
* Open communication with customers and the company’s functions regarding the team's products.
* Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus efforts on customer opportunities.
* Working according to the company's practices, compliance codes, rules, and regulatory guidelines.
* Report any safety information received during work to the Pharmacovigilance Department.
* Attending conferences in Israel and overseas.


City:
Petah Tikva

We are looking for a skilled Partner Success Manager to develop and maintain strong relationships with key partners in Israel. Your role is vital to ensuring the satisfaction of installers and distributors by understanding and addressing their needs while promoting our clean energy solutions.

Your Mission:
As a Partner Success Manager, you will play a key role in driving revenue growth and expanding partner relationships through outstanding commercial support and sales enablement. Develop and maintain relationships with PV & BESS sales channels, strategic accounts, EPCs and other renewable energy companies.
Youll actively support the sales process end-to-end, help identify new business opportunities, and deliver strategic guidance to partners to maximize their success.
Providing product and sales training, assisting with technical service-related inquiries, and ensuring a smooth service delivery experience. You will collaborate closely with the relevant technical product managers and cross-functional teams across Europe to align commercial goals and deliver value-added solutions.

Responsibilities:
Build and maintain strong relationships with installers, EPCs and renewable energy companies to drive mutual success.
Design and execute training programs for both existing and potential partners to ensure they are equipped with the knowledge and tools to succeed.
Supporting partners and distributors in service delivery.
Drive company growth and consistently meet customer satisfaction targets.
Ensure the successful delivery of Sungrow solutions, coordinating with internal teams as needed.
Collaborate in the creation and execution of effective sales and marketing strategies tailored to partner needs.
Co-create value propositions based on customer and market insights and forecasting.
Actively identify new sales opportunities, follow up on leads, and convert them into long-term partners.

*The position requires frequent travel and visits to costumers and sites across the country.

We are looking for a bright, talented DevOps Platform Team Lead to join a team of highly energized engineers and lead the platform layer that powers our engineering organization.
In this role, you will lead a team of DevOps platform developers focused on improving engineering velocity, designing scalable application infrastructures, and delivering tools that streamline and elevate our entire SDLC.
You will take a key part in defining and implementing a cutting-edge developer-experience tooling suite - identifying bottlenecks, establishing engineering standards, and partnering with development teams to build a seamless, scalable, and secure development environment.
As part of your role, you will lead the design, implementation, and deployment of products and platform components that directly improve stability, quality, and time-to-market. You will mentor and grow a team of DevOps platform developers, ensuring alignment with the companys goals and long-term technical vision.
Responsibilities
Leadership & Team Growth
Lead, mentor, and grow a high-performing DevOps Platform engineering team.
Foster a culture of ownership, technical excellence, and continuous improvement.
Ensure alignment with R&D and company-wide strategic goals.
Developer Experience & Tooling
Play a key role in defining and driving a DevEx tooling strategy that streamlines and accelerates the SDLC.
Deliver scalable internal tools and self services aligned with platform architecture and security requirements.
Partner with R&D groups to understand their needs and convert them into impactful, maintainable solutions.
Platform Architecture & Operational Excellence
Build and maintain scalable, resilient platform infrastructure supporting rapid engineering growth.
Participate in architecture and design reviews to ensure consistency and best practices.
Provide guidance and leadership for troubleshooting complex platform and service issues.
Use data and metrics to identify bottlenecks and drive performance improvements.
Evaluate and adopt new technologies to enhance developer productivity, security, and stability.

As the DevOps Infrastructure Team Leader, you will manage a team of five engineers, focusing on building and maintaining robust, scalable systems. You will play a pivotal role in Load Balancer logic, Web Application Firewalls (WAF), Identity Management, and Secret Management. Your expertise in automation, virtualization, and orchestration tools will help us improve our infrastructure processes while ensuring high availability and performance.
What you'll do:
Manage a team of 5 DevOps engineers in a hands-on tech leadership role.
Design, implement, and manage Load Balancer architectures and WAF configurations.
Oversee Identity and Secret Management processes to ensure secure and efficient access control.
Maintain server infrastructure using Infrastructure as Code (IaC) principles via Terraform and Ansible.
Drive automation initiatives to improve operational efficiencies and reduce manual interventions.
Work with virtualization and orchestration tools to streamline deployment processes.
Build reliable and robust systems that can handle high loads and ensure performance standards are met.
Manage multiple projects simultaneously while maintaining a keen eye on delivery timelines and quality.
Collaborate with cross-functional teams to enhance system configurations, deployment pipelines, and monitoring solutions.

We are looking for a brilliant and enthusiastic DevOps Engineer to join our close-knit and highly-skilled team to help expand our platform to newer heights. As a team member, you will take part in the design and implementation of our ever-evolving infrastructures, providing with smooth and robust DevOps solutions.
Roles and Responsibilities:
Build and maintain highly available and scalable production systems
Design and implement dynamic serverless cloud environments
Develop a robust, fully-automated deployment for SAAS solutions
Monitor system performance and implement optimizations for reliability and cost-efficiency
Work closely with development, security, and automation teams to foster a culture of security awareness
Research and integrate new DevOps technologies using best practices

We are seeking a DevOps Engineer to design, deploy, and operate large-scale Kubernetes platforms across cloud (Azure AKS) and on-premises (Red Hat OpenShift) environments. This role focuses on building and maintaining secure, highly available, and scalable production systems supporting mission-critical workloads across multiple geographic regions. The ideal candidate is hands-on, automation-driven, and experienced in production Kubernetes operations, Infrastructure as Code, and CI/CD platforms, with a strong emphasis on reliability, security, and operational excellence.
Responsibilities:

* Design, deploy, and operate production Kubernetes clusters (Azure AKS and Red Hat OpenShift)
* Own the end-to-end platform lifecycle, including provisioning, upgrades, scaling, and hardening
* Implement and maintain Infrastructure as Code using Terraform
* Design and operate CI/CD and GitOps pipelines using Azure DevOps and related tooling
* Manage Kubernetes application deployments using Helm and Git-based workflows
* Ensure platform observability using Prometheus, Grafana, and ELK/EFK
* Troubleshoot complex production issues, perform root cause analysis, and implement preventive improvements
* Define and maintain runbooks, operational procedures, and SLA-driven workflows
* Collaborate with development, security, and operations teams across regions
* Design, deploy, and operate production-grade databases within Kubernetes, with hands-on experience in at least two of the following technologies:
* PostgreSQL, MongoDB, Elasticsearch, Redis, Prometheus
* Understanding of networking and Security

We are looking for a highly skilled and motivated DevOps Engineer to lead automation initiatives and enhance the efficiency, quality, and scalability of our engineering ecosystem. In this role, you will own the end-to-end CI/CD workflow, build advanced automation for large-scale deployments, and collaborate closely with R&D teams to ensure seamless and secure delivery processes. You will design and implement cloud-based infrastructure, integrate automated testing frameworks, and drive continuous improvements across development, deployment, and operations. This position is ideal for someone who thrives in dynamic, modern environments, enjoys solving complex technical problems, and plays a critical role in elevating our engineering velocity and product reliability.
Responsibilities:
Drive automation across infrastructure and deployment systems.
Improve and shorten processes to help engineering and operations teams work smarter and faster with high quality.
Design, develop, and modify automation processes for deploying large-scale, enterprise-grade applications.
Serve as an expert in R&D CI/CD processes throughout the software development lifecycle.
Manage CI/CD processes on the cloud and on Windows and Linux servers.
Collaborate with R&D teams to integrate testing automation into CI/CD workflows.
Setting up tools and required infrastructure.
Becoming an expert in highly secured web applications.
Working closely with other DevOps engineers and developers to remediate findings and provide solutions.

We are looking for a Senior DevOps Engineer to join our DevOps team. In this role, you will take ownership of the production environment, lead strategic operational processes, and partner closely with R&D teams to drive reliability, scalability, and automation across the organization. You will be responsible for designing, building, and evolving our infrastructure and automation solutions, with a strong emphasis on modern DevOps best practices.
Responsibilities
Own and maintain a mature, stable, and secure production environment
Collaborate with cross-functional engineering teams to support development and delivery processes
Design and implement best-practice CI/CD solutions, especially for microservices architectures
Maintain, upgrade, and take end-to-end ownership of Kubernetes clusters (EKS)
Build, manage, and optimize the companys cloud infrastructure.