Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are looking for a Sales Operations Account Manager to join us! Responsibilities:
* Point of contact for customer operational issues
* Order processing from PO to delivery, ensuring optimal practices are applied.
* Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
* Manage customer escalations, initiate and execute resolutions.
* Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
* Work with Finance department to resolve invoice, credit and pricing issues.
* Track and monitor customers agreement and incentive plans.
* Issue weekly reports, reflecting order status & financial aspects.
* Ensure an appropriate order flow with the compliance to organizational policies.
* Improve processes, build KPI’s and lead automation.
* Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers.
Country:
Israel
City:
Herzliya
Requirements: * BSc in Industrial Engineering, Economy or Accounting from a recognized university.
* Excellent English - a must. More languages (mainly German, Italian, French) – an advantage.
* 2-3 years of experience in a similar role, with exposure to operation management, account management, and working across multiple interfaces – an advantage.
* Proficiency with Microsoft Office, strong proficiency in Excel.
* Self-starter, ability to operate multiple tasks in a fast paced business environment.
* Team player and excellent communication skills. SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.
This position is open to all candidates.