we are the leader in unstructured and semi-structured data governance software, which is any human generated data that is within a companys environment. Our goal is to protect companies most sensitive information from insider threats and cyberattacks. We do this by allowing organizations to analyze, secure, manage, and migrate their volumes of unstructured data.
The Sales Development Representative (SDR) works with current and prospective customers to identify sales opportunities in the assigned territory. Working in support of the Sales Representative and Sales Engineer, the SDR handles a high volume of inbound and outbound calls to follow-up on leads and generate sales activity.
Responsibilities
Learn the company's sales process and understand our core products in order to effectively sell to prospective customers.
Work with your assigned Sales Representative and Sales Engineer, as well as Management to determine a strategic sales approach.
Identify decision makers amongst the targeted leads in order to start the sales process.
Present and sell our companys products and services to current and potential customers through high volumes of phone calls.
Follow up on leads and referrals resulting from field activity, the company Marketing team, Channel Partners, and individual prospecting.
Support your Sales Representative and Sales Engineer by staying on top of crucial sales activities including cold calling, booking meetings, and prospecting.
Maintain accurate account information and activity detail in Customer Relationship Management system (CRM).
Requirements: Bachelors Degree from a four-year College/University AND 1+ years of business-to-business sales experience/training OR equivalent combination to education and experience.
Technology industry experience preferred.
Basic skill level of Microsoft Office.
Exceptional verbal and written communication skills.
Outstanding phone skills and ability to handle a high volume of calls per day.
Ability to work collaboratively and effectively in a team-oriented environment.
Ability to influence, negotiate, and gain commitment at all organizational levels.
Ability to work in a fast-paced, self-directed, and entrepreneurial environment.
Strong decision-making, problem resolution, and creative thinking skills.
Personal drive and internal motivation towards high achievement.
Sense of humor.
Certification Test
As an incoming SDR, you will work through our educational portal and pass our required certifications within two weeks of your start date. During training you will learn how to pitch the top three roles (Security, Storage, and Windows Admin) and must pass the final, oral certification.
This certification is pass/fail. For each SDR, a second attempt at passing the certification is allowed after 48 hours of the first attempt. On this second attempt, you must pass. Failure to pass will result in termination.
Competencies
To perform this job successfully, an individual should demonstrate the following competencies:
Achievement Focus: Demonstrates persistence and overcomes obstacles; recognizes and acts on opportunities; sets and achieves challenging goals; takes calculated risks to accomplish goals.
Sales Skills: Achieves sales goals; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information; overcomes objections with persuasion and persistence.
Innovation: Displays original thinking and creativity; generates suggestions for improving work; develops innovative approaches and ideas.
Customer Service: Manages difficult or emotional customer situations; meets commitments; responds promptly to customer needs; solicits customer feedback to improve service.
Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
This position is open to all candidates.