we are looking for a talented individual to join the Payments Team. The Payments team is responsible for handling the group clients payments, monitoring the payment providers' efficiency, and communicating with internal and external stakeholders.
Responsibilities:
Detection and resolution of potential technical issues in coordination with the development team and external payment providers
Analysis and monitoring of transactions approval ratios
Authentication of customer financial and trading activity and processing of withdrawals, based on a set of decision-making tools
Reconciliation of transactions between payment providers and internal systems
Communication with payment providers and Finance teams to ensure accurate reporting
Resolution of payment-related customer queries, escalated by the customer-oriented teams