דרושים » מכירות » Enterprise Account Manager (English Speaker)

We are looking for a Account Manager.
Responsibilities:
Develop and execute comprehensive account plans, including upselling and cross-selling, to maximize revenue and customer lifetime value.
Secure enterprise-level contracts by skillfully negotiating terms with C-level executives and key decision-makers.
Build and maintain strong, trust-based relationships with key stakeholders across all customer levels, proactively addressing their needs and concerns.
Gain a comprehensive understanding of your assigned accounts' business landscape, technical solutions utilizing FinTech-as-a-Service offering, and industry trends to identify new growth opportunities.
Act as a trusted expert, educating customers on the use, benefits, and value proposition of products and the broader payments landscape.
Continuously update your knowledge through training, self-study, and industry research to remain at the forefront of product offerings and industry trends.
Consistently achieve and surpass performance benchmarks defined by management, including revenue targets and customer satisfaction metrics.

Required Account Manager, Enterprise Browser
In this role, you will be responsible for managing a territory focusing on Major, Strategic, and Enterprise Accounts. Working closely with our business partners and driving sales for our Enterprise Browser security solution, into new and existing customers. It is expected that you deliver or exceed your sales targets in both new business and renewals for ACV and TCV bookings. The role expects you to define your territory, strategies and then lead local execution and in alignment to company strategies and tactics within the Prisma SASE organization.
Your Impact:
Win new logos, renew existing customer and expand business within your territory
Achieve ACV sales quotas on a monthly and quarterly basis
Present regular/accurate forecasting for review
Track and report on all opportunities, pipeline, and bookings to provide forecast reports to region management
Establish relationships and engage with the local reseller and alliance partners on sales programs and joint activities
Develop, share and implement standard methodologies and account strategies to increase our sales penetration of Enterprise Browser into our top accounts
Engage with customers to identify and progress opportunities whilst delivering subject matter expertise on Enterprise Browser solutions
Qualify and progress leads and opportunities through the sales cycle to closure
Keep up-to-date knowledge of Enterprise Browser and other browser technologies as well as the competitive position of the company
Conduct consistent training and communications for the sales and channel teams as well as joint engagement within the wider organization
Contribute to the larger Prisma SASE strategy by providing regional specific intelligence and reporting
Apply subject matter expertise in training, QBRs, enablement, and other engagement activities
Gather Voice of Customer and competitive intelligence and share with theater and global Prisma SASE organization
Help build and project our position.

Required Customer Retention Account Manager - German Speaker
As a Customer Retention Account Manager you will...
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
Manage cadence for effective renewal forecasts and projections
Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
Identify accounts at risk and work to develop and execute mitigation plans.

We are looking for a Relationship Manager to create long-term, trusting relationships with our customers. The Relationship Managers role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. The goal is to contribute to sustaining and growing our business to achieve long-term success.
Responsibilities:
Be the main point of contact for the businesses you manage and build strong, long-lasting customer relationships.
Develop a deep understanding of clients needs and proactively create tailored plans and recommendations, leveraging your knowledge of our products and industry insights to support their growth.
Identify key staff in client companies to cultivate profitable relationships.
Resolve clients issues quickly and effectively.
Drive upselling and cross-selling initiatives while ensuring high standards in sales, supply, and customer service processes.
Aim to preserve and develop an assigned portfolio of clients.
Gain solid knowledge of competitors.
Leverage transactional data to deliver insights and guidance that help customers enhance performance across all areas of their business.
Work closely with our Product teams to help influence our new product developments based on customer needs.
Identify and close new opportunities to grow business within your portfolio of customers.
Act as a central point of contact to a wide range of internal functions.
Face-to-face meetings with customers on a quarterly basis
Take part in events related to fintech, payments, and main industries related to your portfolio.

our Growth Team plays a key role in defining and executing the companys expansion strategy. We are looking for an enthusiastic, highly intelligent individual to join our team as an account executive and spearhead our expansion in France and the UK. This role combines sales, consulting, strategic thinking, and business analysis.
In this position, you will develop relationships with potential clients, identify their unique needs and challenges, and drive the adoption of our solution.
You will work with other teams to ensure a seamless onboarding process for our clients and will use insights from client feedback to improve our service and offering.
What You'll Be Doing:
Work closely with potential clients, demonstrating a consultative approach
Receive leads from and work together with our Business Development team to manage sales pipeline and follow through with presentations, negotiations, and contracts
Provide strategic analysis and critical thinking as we plan long-term expansion
Represent us at industry events and sales meetings with potential clients around the world
Develop a deep understanding of the payments industry and build relationships with key players in the space
Create and articulate compelling value propositions around the solution.

we are an AI-powered marketing platform that helps consumer brands personalize customer interactions. we work with brands like True Classic, Honeylove, and Mejuri to improve retention and grow customer LTV by developing AI models that deliver the right interaction to the right user at the perfect timing. As AI transforms how businesses engage customers, we are pioneering the next wave of intelligent, automated marketing tools.About the Role:As our first Client Strategy Lead, you will play a critical role in ensuring our customers maximize the value of our company. Youll drive product adoption, foster long-term relationships, and provide strategic insights that shape our product roadmap. This is a unique opportunity to build and scale our customer strategy function while working closely with GTM, Product, Marketing, and Engineering teams.What Youll Do: Own the post-sale customer journey, including onboarding, ongoing support, and retention strategies. Build trusted relationships with key stakeholders, understanding their challenges and guiding them to success with us. Become a subject matter expert on our company, the Ecommerce space, retention marketing, and related SaaS tools. Advocate for customers internally, championing product improvements and initiatives that enhance their experience. Collaborate cross-functionally with GTM, Product, Marketing, and Engineering to refine strategies and drive growth. Help scale the Customer Strategy function, building playbooks and processes as we expand. If based in Tel Aviv occasional availability for customer calls during evenings or Friday afternoons.Why Join Us? Make an impact at a fast-growing startup where your work directly influences our product and customer strategy. Collaborate with a world-class team across product, engineering, and GTM functions. Grow with us as we scale, with opportunities to shape the future of our customer strategy organization

we are looking for a Sales Customer Success Manager who will drive retention and revenue growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for assisting our companys sellers to leverage the platform to gain business growth and success. This includes identifying opportunities to expand customer usage of the platform.
The ideal candidate is a relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation skills, combined with a results-oriented approach to driving customer value and platform adoption.
What am I going to do?
Onboard high-value customers with demos, highlighting features that drive increased usage and potential upgrades, while providing educational sessions on best practices, premium features, and services.
Build and maintain strong, long-lasting customer relationships, acting as a trusted advisor to maximize ROI and ensure customer success.
Increase retention and revenue growth by identifying and closing upsell and cross-sell opportunities, while driving expansion revenue through strategic advisory.
Represent the voice of the customer, providing valuable feedback and insights to core product and marketing teams.
Track and report on key KPIs such as churn rate, expansion revenue, and customer lifetime value to measure success and improve customer satisfaction.
Develop and execute customer success plans that outline strategies for achieving customer goals and maximizing platform usage.
Use strong analytical skills to translate data into actionable insights, proactively suggesting solutions and upgrades to meet evolving customer needs.
Work with tools like Salesforce and G Suite to manage customer accounts and monitor performance, ensuring structure in ambiguous situations.

We are looking for a Account Executive.
The Account Executive position is a dynamic and essential client-facing role that collaboratively interacts with prospects and internal teams to generate new business and build the client portfolio. The Account Executive is a valuable member of the Sales team, and the position brings with it an excellent opportunity to learn and grow within a lively and rapidly expanding company.
Responsibilities:
Own the full sales cycle from lead to close, including discovery, product demos, proposal development, and contract negotiation.
Build and maintain strong relationships with mid-market and enterprise prospects, acting as a trusted advisor throughout the buying process.
Understand and clearly articulate value proposition, capabilities, and differentiators to various stakeholders (marketing, product, tech, and C-level).
Collaborate with internal teams (Marketing, Sales Development, Solutions Engineers, and Customer Success) to drive pipeline growth and close strategic deals.
Manage a robust pipeline of opportunities and forecast revenue accurately using CRM tools (e.g., Salesforce).
Lead in-person and virtual presentations tailored to the prospects business needs and industry vertical.
Stay up to date on the latest trends in CRM Marketing, AI-driven personalization, customer retention strategies, and the competitive landscape.
Represent us at industry events, conferences, and webinars as needed.
Continuously seek ways to improve sales effectiveness and contribute to the evolution of sales strategies and best practices.
Maintain a consultative sales approach rooted in transparency, value, and partnership.

We are looking for an Enterprise Account Executive, to be directly responsible for our growth in the EMEA region providing an exciting opportunity to drive and shape the future of DevOps processes within your allocated Enterprise account portfolio. You will be responsible for identifying opportunities to maximize our customers value from our products and services, maintaining strong customer relationships.
As an Enterprise Account Executive you will...
Manage sales pipeline across new business and upsell opportunities to Enterprise customers
Responsible for the success and renewals process for the customer portfolio; analyze usage metrics to understand customers usage of our product (evaluate product adoption)
Contact customers throughout the life cycle to identify potential growth opportunities and maintain long-term account health and relationships
Partner with Finance, Legal, Product, Technical teams in negotiating, structuring, and quoting renewal contracts for highest possible renewal rates
Use salesforce.com, JIRA, BI, and Advanced Microsoft Excel
Drive product adoption, share best practices, and implement growth and optimization strategies for maximum value and success.