Required Salesforce CPQ Business Application
So, whats the role all about?
As a Salesforce CPQ Business Application Analyst, you will be part of the IT Business Applications team, responsible for the architecture and design of the Salesforce CPQ system based on the roadmap and strategic initiatives, work with Portfilio Management and business stakeholders for product related projects and processes. You'll be responsible for ongoing system administration tasks, design and implementation of custom objects and advanced functionalities, provide first-level support to the sales and operations teams, including issue identification and issue resolution/escalation.
How will you make an impact?
Own the architecture and design of the Salesforce CPQ system. Perform administrative tasks including configuration of products, product rules, price rules and other parts of Salesforce CPQ.
Maintain the project queue in Salesforce and streamline product go-to-market process within Salesforce.
Perform ongoing system administration (maintaining user roles, security settings, profiles, automation, and data integrity).
Work with Product Management and business stakeholders for product related projects, processes (such as: Product Launch, Product Escalation, Enhancement Requests, Beta Program, Pricing Analysis, product-focused systems administration, and End of Life).
Maintain reporting and dashboards within Salesforce. Assist with ad hoc reporting requests and optimize the user experience related to reports and dashboards.
Manage dashboards, reports, forms, templates, custom objects, object relationships, fields and layouts.
Establish and maintain data quality through daily/weekly/monthly/quarterly reporting. Salesforce user administration tasks, including access management, permission sets, role assignments and profile management, etc.
Provide first-level support to the sales, marketing, service, finance, and operations teams, including issue identification and issue resolution/escalation.
Identify and evaluate new features and functionality related to the Winter, Spring, and Summer release management schedule provided by Salesforce.
Completes all responsibilities as outlined on annual & quarterly goals.
Completes all special projects and other duties as assigned.
Requirements: 4+ years of experience in Salesforce Administration
2+ years of experience in Salesforce CPQ Administration
Salesforce Administrator Certification
Salesforce CPQ Certification
High level of English (writing and speaking)
Demonstrated proficiency in user security, profile and role management, custom objects, workflow and validation rules, email templates, formulas, dashboards & reporting.
Must be experienced Microsoft Office applications, including MS Word, Excel, Visio and Power Point.
Must be detailed oriented and have strong problem solving and analytical skills.
Excellent verbal and written communication skills are essential.
Able to meet deadlines, communicate delays, clarify ambiguous situations.
Ability to work in a dynamic, fast-paced environment and pick up new skill sets quickly.
This position is open to all candidates.