As a Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a vehicle. You will be a product expert who is passionate about mission and can communicate the benefits of owning to potential customers. You will work with customers to understand their needs, educate them about vehicles, and guide them through the sales process to ensure they make an informed decision.
You have relentless determination to succeed, and you are driven by the mission to accelerate the worlds transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
מה תעשו:
Be a product expert on vehicles and technologies, and stay up to date with the latest developments and trends
Understand the needs and preferences of each customer, and provide a personalized solution that meets their requirements
Provide detailed and transparent information about the benefits of owning a vehicle, including charging and maintenance costs, environmental impact, and driving experience
Guide customers through the sales process, including financing options, trade-ins, and delivery timelines
Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise
Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them
Meet or exceed sales targets and performance metrics
Work collaboratively with other members of the team to ensure a seamless customer experience
General duties:
Operate with a flexible mindset to support sales and delivery needs across the team
Ensure that customer details and all actions are accurately tracked and updated in our internal systems
Execute on and share best practices with and across your location
Educate customers on the full ecosystem and all available solutions available to meet their needs
In respect to processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done
Manage any additional duties to support wider business requirements
Maintain car readiness through cleaning test drive to keep brand at excellence level
Maintain a store standards related to cleanliness
Use avaya or client management tool existing
Event creation and participation to create leads
Follow up of customers to ensure a sales is realized
Requirements: Passion for Tesla's mission and products, and a desire to share this with others
Excellent communication skills and the ability to build rapport with customers
The ability to explain complex topics to customers in simple terms
Focus on educating and understanding customers' needs
Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
This position is open to all candidates.