Were looking for a talented and experienced Technical Success Manager to enable outcome-focused engagements with our customers in France, focusing on three aspects:
Accelerate adoption of our products and value realization.
Explore new opportunities of expansion by understanding the scope of customer use cases.
Enhance customer loyalty.
As a Post Sale Engineer you will
Focus on the customers continuous interactions with us, the customers lifetime value and the associated NPS/CSAT scores
Assist our customers in creating an adoption/rollout plan to ensure they are confident in successfully socializing and embedding the Platform
Provide Service to the Sales team by focussing on customers strategy, and to make sure the Platform helps customers achieve their goals, enabling the Sales account manager to be there when customers need them and to get renewals, upsells done on time
Formulate and deliver projects by collaborating with our customers based on agreed upon timelines
Work with the Solution engineering and Professional Services teams to ensure all customers complete their projects timely and successfully
Monitor the customer's health and their perception of the brand by becoming a Platform Health Expert
By effectively communicating technical knowledge and operational excellence to customers on best practice and ensuring they maintain a healthy platform
Be first point of escalation
Develop full understanding of the Platform, including:
The value proposition and sales messaging
Out of box reporting where needed
Success journey planning and execution
Continuous communication and working relationship.

we are a global pioneer of RADAR systems for active protection systems radars, counter-drone applications, critical infrastructure protection, and border surveillance. We are looking for a talented Program Manager to join our team!
Overview
This position requires strong leadership, exceptional communication skills, and the ability to work in a dynamic and fast-paced and challenging environment .
The Program Manager reports to the Sr. Director who manages the Close Range Line of Business (LOB).
The Program Manager has prime responsibility for managing development and production programs, while ensuring that program objectives (technical, financial and schedule) are fully met.
This role covers all stages from marketing support (responding to RFIs/RFPs, engaging with potential customers and expanding offerings for current customers), through product development to production deliveries and successful installation and implementation in the field.
Responsibilities:
Program planning & execution
Closely Manage and monitor development and production programs within the Line of Business (LOB), Companies production and supply chain , R&D and QC.
Lead the Integrated Program Teams (IPT) cross-functional teams to ensure successful program execution.
Closely work with the OEMs to support execution, tests, demos , technical reviews and other activities.
Develop and implement program plans that define the programs goals and objectives, scope, technical, financial, and schedule requirements, coordinating with all relevant organizational entities.
Monitor and control program progress according to goals, quality, budget and schedule.
Achieve assigned targets in terms of revenue, up-sales and management objectives.
Coordinate the production planning and execution, from kick-off till completion of deliveries
Foster strong relationships with key stakeholders, including customers, subcontractors, and internal teams.
Support configuration control, root cause and corrective action (RCCA) meetings, problem review board (PRB) meetings as program manager with decision authority.
LOB Strategy planning & execution
Participate in the LOBs strategic planning and contribute to the development of products roadmap.
Take major part in the execution of the LOB strategy, and assist in reaching the strategic goals.
Maintain and expand relationships with strategic partners and customers.
Pre-Sale Activities:
Work closely with the business development team to engage new customers and manage pre-sales activities.
Lead responses to RFIs and RFPs and negotiate with customers.
Risks and Opportunities Analysis and Management:
Identify and analyses potential risks and opportunities associated with customer programs and internal processes.
Develop risk management plans for the programs and manage the implementation
Customer Success
Support customers activities, including integrations and testing, to ensure customer success and satisfaction.
Manage training preparation and execution.
Lead the Integrated Program Teams (IPT) with the customers cross-functional teams to ensure successful program execution.

we are a global pioneer of RADAR systems for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance. We are looking for a talented Technical Manager to join our team!
The Technical Manager leads the technical engagement with customers, collaborating closely with internal departments to develop and deliver comprehensive solutions tailored to meet customer needs.
Key Responsibilities
Customer Engagement and Requirements Analysis:
Engage with potential and current customers early on to understand their operational and technical requirements.
Assess and provide tailored solutions that align with customers needs.
Pre-Sales Technical Authority:

Prepare the technical and operational components of proposals and responses to customers.
Lead and conduct product demonstrations to showcase the capabilities and advantages of our companys solutions.
Assist and advise the Business Development Group with technical insights and recommendations.
Technical Risks and Opportunities Analysis and Management:
Identify and analyze potential technical risks and opportunities associated with customer projects and internal processes.
Manage risk mitigation strategies to ensure project success and customer satisfaction.
Take part in the LOB strategy definition and execution:
Conduct comprehensive competitor monitoring and analysis to understand market trends and competitor offerings, identify gaps and differentiators.
Utilize findings to improve our companys competitive offerings, initiate development of new capabilities and inform strategic decisions.
Programs Technical Documentation

Maintaining program technical documentation (Specifications, Design Documents, Interface Control Documents, etc.)
Manage the development and delivery of technical manuals and training to the customer
Program Management Support:
Interpret and communicate the technical aspects of projects or requests to Program Managers.
Oversee the delivery process.
Manage the technical aspects of 3rd party development programs.
System Integration and Deployment:
Lead the integration processes with customers and external systems.
Manage the fielding phase, including user acceptance tests, installation, and evaluation processes.
Collaboration and Coordination:
Work closely with our companys internal teams to ensure alignment and effective communication throughout the project lifecycle.