דרושים » שירות לקוחות » Customer Service Representative

Requirements:
? Deliver exceptional service to MO Customers in Europe Israel
? Assist customers across all communication channels with a customer-first approach.
? Proactively communicate, handle complaints, and ensure timely follow-ups.
? Analyze customer needs and propose tailored solutions.
? Resolve issues effectively and take preventive measures to avoid recurrence.
? Promote suitable products and services aligned with customer needs.
Achieve Customer experience Team targets.
Required Skills
Experience: 1-3 years in Customer Service (mandatory).
Language Requirement: English -Mandatory, Hebrew -Advantage
Proficiency in Zendesk or similar platforms -Advantage.
Strong verbal and written communication skills.
Excellent customer service and problem-solving abilities.
Passion for providing great service and building customer relationships.