דרושים DOCS Global

We are seeking a high quality and trustable Operational affairs Engineer to assure that our products comply with the strictest medical standards in the market.
Eitan Medical is a fast-growing international medical device company that develops and manufactures innovative medical equipment.
Job Description:
Responsible for the management of complaint unit employees.
Oversees complaint management and responsible to ensure timely and adequate response to complaints.
Write and update complaint procedures and work instructions.
Write, review and approve complaint documentation.
Conduct routine complaint handling training and advisory.
Perpetration and presentation of complaint metrics to management and distributers.
Write, review and approve complaints closure letters.
Decide on MDR /Vigilance complaints reporting and review.