דרושים Dip-Tech

International Field Service Engineer.
Position Summary:
Spending 60%-70% of the year traveling across the globe, providing superb technical service to our international clientele. Our services includes: installations, preventive maintenance, upgrades, and supporting ongoing technical issues, on-site and remotely.
Roles and Responsibilities:
Installation of industrial digital printers at customers sites.
On-site troubleshooting, repairs and solutions.
Training new customers on the operation and maintenance of our products in English and other spoken languages.
Software and hardware updates and upgrades.
Remote support via phone, email and other tools.
Technical support in Dip-Techs booth in international trade shows
Preparation of informative post-visit reports.
Supplying our customers with superb service, even in sometimes stressful situations.
Night and weekend on-call duties.