לוח משרות דרושים מהנדסים בתל אביב יפו, לחיפוש זה נמצאו 1,084 משרות

Required Technical Support Engineer
Are you up for the challenge?
As a Technical Support Engineer you will
Respond promptly and professionally to customer inquiries via phone, email, or chat, providing technical support and troubleshooting assistance.
Work to meet and exceed internal and external SLAs
Identify and diagnose software issues, and guide customers through step-by-step resolutions.
Escalate complex technical issues to higher-level support teams when necessary, ensuring proper documentation and follow-up.
Assist customers with product installations, configurations, and updates.
Collaborate with cross-functional teams, including developers and engineers, to address customer concerns and provide effective solutions.
Document and maintain records of customer interactions, inquiries, comments, and actions taken, utilizing the ticketing system.
Provide proactive customer education and self-help resources to reduce repetitive inquiries and improve customer satisfaction.
Collaborate with the Quality Assurance team to identify and report software bugs and usability issues.
Help develop and implement support methodologies, build workflows and define support operations
Gather customer feedback and share it with QA, R&D, Engineering, and Production teams.
Strive for best-in-class support experience and drive exceptional CSAT results
Stay up-to-date with product knowledge, industry trends, and technology advancements to provide accurate and efficient support.

We are looking for a Technical Support Engineer to join our highly experienced global team.
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction.
This role is tasked with helping our company customers with giving answers to technical questions, solution architecture, and ensuring successful adoption of the company Platform.
What Youll Do
Serve as our customers single point of contact for any tech-related matters
End-to-end ownership of customer support cases from opening until closure, ensuring customer satisfaction
Establish relationships and engage with technical counterparts to drive product adoption and expansion
Train and coach customers to a successful onboarding process and ongoing usage
Advocate internally for customer needs - be the technical voice of the customer within our company
Contribute to our knowledge base by creating documentation, video tutorials, and predefined answers to common issues
Prioritize and manage several open issues at one time
Properly escalate unresolved issues to the appropriate internal teams.

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
About Our Squad
Were not just another frontend team - we are the frontend tech-lead squad of our group - the team others come to for architecture guidance, best practices, design system direction, and technical standards.
We work closely with multiple teams across the organization, influencing how frontend is built company-wide. If you enjoy ownership, impact, and technical leadership - youll feel at home here.
Were extremely agile. Ideas become code fast. Code becomes production fast. Feedback loops are short. Learning cycles are shorter.
We care deeply about: Clean architecture, scalable frontend systems, high performance, great UX, strong engineering culture, and just as important - we care about enjoying the journey.
Were looking for someone who: Loves to smile, wakes up wanting to codeGets, excited about learning something new, takes pride in writing elegant solutions, thrives in collaboration, isnt afraid to challenge ideas (including ours).
Responsibilities
Develop and maintain scalable, responsive web applications using Angular 21.
Help shape frontend architecture and technical directionCollaborate closely with product managers, designers, and backend engineers.
Work across multiple teams as a frontend authority
Optimize applications for speed, scalability, and maintainabilityWrite clean, testable, production-grade code.
Participate in meaningful code reviews and technical discussions.
Troubleshoot and improve existing systems.
Establish frontend standards and embed AI-assisted development patterns.
Continuously explore and introduce modern frontend innovations.

We're looking for engineers who are passionate about observability and skilled in Go to join our team and help develop modern observability solutions. In this role, you will support and lead the technical direction for using OpenTelemetry in our customer environments. You will be responsible for being an active member of the OpenTelemetry community, such as attending SIGs and contributing to and maintaining various components, tools, and specifications within the OpenTelemetry ecosystem. Your expertise will help ensure robust and scalable solutions for our clients.
At our company, engineers own critical systems, influence product direction, and prioritize long-term quality over short-term solutions. Youll be part of a team that values clear thinking, pragmatic design, and continuous improvement.

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
we are hiring a Software Engineer to help revolutionize the world of observability. Using cutting-edge AI-driven technology, we are redefining how organizations monitor, analyze, and optimize their systems-making observability more intelligent, efficient, and accessible than ever before. As we scale, we seek top talent to push the boundaries of innovation and shape the future of AI-powered observability. If youre passionate about solving complex challenges and building game-changing technology, join us in transforming how the world understands and interacts with data.
Responsibilities:
End-to-end development and ownership of products and features, from design to scalable and predictable production behavior
Solve diverse and complex problems in a high-scale, cloud-native environment
Collaborate with other engineers and product managers to improve product functionality, scalability, and performance
Design, develop, and maintain robust, secure, and efficient software solutions
Ensure high system reliability by implementing best practices in monitoring, observability, and automation
Review code, architecture, and data to identify and troubleshoot technical and performance issues
Work with AI/ML teams to integrate AI capabilities, including model monitoring, evaluation, and fine-tuning.

We are seeking a Software Engineering Team Lead to join and Lead our Dashboards and Data Exploration team, to develop a cutting-edge custom dashboarding system for exploring observability data.
Dashboards are the heart of the company app, offering fully custom, multi-stream dashboards with dynamic widgets that adapt to diverse observability data, from logs and metrics to traces and security events.
As a Team Lead, you will manage and mentor a team of full stack (frontend-oriented) engineers while staying hands-on with our Angular-based web application. You will drive technical decisions, set engineering standards, and collaborate closely with product and design to shape the future of our dashboarding and data exploration experience.
Location: Hybrid from our Israel office, or fully remote position within Europe (EU time zones).
What Youll Do:
Lead, mentor, and grow a team of full stack engineers, conducting code reviews, 1:1s, and providing technical guidance
Drive the technical roadmap for our dashboarding platform, ensuring high code quality, performance, and scalability
Architect and implement new features in our custom dashboarding system using modern frontend technologies.
Champion frontend best practices including performance optimizations, accessibility, and clean, maintainable code
Collaborate closely with product and design teams to translate complex data exploration needs into intuitive UI/UX
Stay current with the latest frontend technologies and trends, evaluating and introducing improvements where appropriate
Champion the adoption of AI-assisted and agentic development workflows within the team, staying ahead of industry trends in how AI tools are reshaping the engineering process.

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
Solution Architects in our company are key in meeting our customers expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.
Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
What youll do:
Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

Build and ship end-to-end AI-driven features and agentic workflows- from experimentation through validation to production deployment (Python and C#).
Design scalable backend services that support production-grade agentic AI capabilities.
Develop and improve solutions powered by LLMs, AI agents, multi-agent systems, and generative AI frameworks.
Evaluate agentic architectures and model performance, owning monitoring, reliability, and continuous improvement in production.
Collaborate cross-functionally with software engineers, data scientists, and analysts to drive AI innovation across the platform.

Build and ship end-to-end AI-driven features and agentic workflows- from experimentation through validation to production deployment (Python and C#).
Design scalable backend services that support production-grade agentic AI capabilities.
Develop and improve solutions powered by LLMs, AI agents, multi-agent systems, and generative AI frameworks.
Evaluate agentic architectures and model performance, owning monitoring, reliability, and continuous improvement in production.
Collaborate cross-functionally with software engineers, data scientists, and analysts to drive AI innovation across the platform.

we are seeking a superstar Entry-Level Fulfillment Operations Specialist to help us deliver seamless services to entrepreneurs across the US. If you thrive on structure, love solving problems, and dont mind cleaning up a little chaos to create customer delight - we want to meet you.

Responsibilities:

Become a go-to expert on state business filings, compliance workflows, and our internal tools.
Take full ownership of operational processes - lead initiatives, track performance, and constantly improve.
Tackle user challenges head-on with empathy, accuracy, and speed - especially when things get messy.
Spot inefficiencies and drive the change needed to bring the operation towards success - map, document, and optimize how things get done.
Step in wherever needed - take initiative without waiting for permission.
Think creatively and solve problems outside the box, even in repetitive tasks.
Advocate for the voice of the customer - feed insights to teams across the company to make our product and service better.

Collaborate with product managers, designers, and fellow engineers to bring ideas to life.
Build next-generation web applications focused on user experience and scale.
Create efficient and reusable front-end abstractions and systems, while adopting AI-powered tools that accelerate UI development (e.g., Figma-to-code generation).
Craft secure, scalable, and maintainable backend services, and contribute to decisions around how AI/MCP capabilities are exposed across microservices.
Lead architecture design, implementation, and monitoring of solutions.
Perform code reviews, drive engineering best practices, and help the team adopt AI tools that boost productivity and improve developer experience.
Champion modern technologies - including AI integrations, MCP patterns, observability, and automation - to push our engineering organization forward.

Collaborate with product managers, designers, and fellow engineers to bring ideas to life.
Build next-generation web applications focused on user experience and scale.
Create efficient and reusable front-end abstractions and systems, while adopting AI-powered tools that accelerate UI development (e.g., Figma-to-code generation).
Craft secure, scalable, and maintainable backend services, and contribute to decisions around how AI/MCP capabilities are exposed across microservices.
Lead architecture design, implementation, and monitoring of solutions.
Perform code reviews, drive engineering best practices, and help the team adopt AI tools that boost productivity and improve developer experience.
Champion modern technologies - including AI integrations, MCP patterns, observability, and automation - to push our engineering organization forward.

We are looking for a Senior DevOps Engineer to join our R&D team in developing the next rising product in the health tech landscape. If you are looking for a challenging, influential position and are passionate about making an impact, this might be the role for you.

As a Senior DevOps Engineer , youll play a key role in the design, development, testing, deployment, and monitoring of our infrastructure and products. In this position, you'll make significant contributions to our observability stack, helping build and maintain robust systems for logs, metrics, traces, and alerting.

Our ideal candidate is passionate about DevOps and observability, has strong communication skills, and thrives on constant improvement for both technology and processes. If you enjoy working on multiple projects in parallel and are a proactive team player, youll fit right in.

This is a unique opportunity to join the core team of a fast-growing startup, where your contributions will have a direct impact on our product and success.

Responsibilities

Support and collaborate with cross-functional engineering teams using cutting-edge technologies.
Contribute to the design, implementation, and maintenance of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, Loki)
Secure, scale, and manage our cloud environments (AWS and GCP)
Design and implement automation solutions for both development and production
Manage and improve our CI/CD pipelines for fast and safe delivery
Lead best practices in infrastructure, observability, configuration management, and system hardening
Continuously assess and improve existing infrastructure in line with industry standards

we are looking for a Construction Solution Manager.
What You'll Do:
Design and implement solution for local and global projects, ensuring alignment with client needs and project realities.
Lead technical and construction-focused discussions with clients during discovery and implementation.
Act as a construction subject matter expert within , guiding internal teams with your field experience.
Translate project construction methodologies into digital twin framework, creating systems that reflect how projects are actually built.
Combine design standards with client-specific requirements to maximize the value of the platform across the project lifecycle.
Contribute to the continuous improvement of design methodology by sharing insights, lessons learned, and best practices.
Play a key role during implementation and onboarding, representing both client needs and strategy in discovery sessions.
Collaborate with various teams, such as Customer Success, Account Management, and Product to ensure client success and alignment with company goals.

we are looking for a DevOps Engineer.
our DevOps team operates the infrastructure that powers our AI and Computer Vision platform across construction sites in 15+ countries. From data pipelines and ML workloads to backend services - you'll work with a diverse, modern, Kubernetes-based stack and have real influence on how we build, deploy, and operate.
What you'll do:
Own Multi-Cloud Infrastructure: Work alongside the team to design, scale, and operate our high-scale, multi-region production infrastructure across AWS and GCP, powering construction sites globally.
Drive Kubernetes at Scale: Manage and evolve our Kubernetes platform on EKS and leveraging GitOps practices with ArgoCD and Helm to enable safe, fast, and reliable deployments.
Build Robust CI/CD: Design and maintain CI/CD pipelines that empower dozens of engineers to ship confidently - with automation, testing, and progressive delivery built in.
Tackle Diverse Infrastructure Challenges: Work hands-on with a wide variety of workloads - from heavy data processing and Computer Vision pipelines to backend services and ML inference - each with unique scaling, performance, and reliability requirements.
Ensure Reliability & Observability: Build and maintain world-class observability (metrics, logs, tracing, alerting) so that issues are caught early and resolved fast. Performance, reliability, and scalability are at the core of what you do.
Security & Cost: Partner with the team to strengthen our security posture, identity and access management, compliance, and cloud cost optimization across both clouds.
Ownership from 0 to 1: You will have real influence over our architecture and tooling. We want engineers who care about shaping what we build and how we build it, ensuring performance, security, and observability are baked in from day one.