לוח משרות דרושים רכש ולוגיסטיקה בפתח תקווה

We are looking for a Director of Service delivery and vendor management to join our innovative Center of Excellence in the operations department.
The Director of Service delivery & VM will be responsible for leading the strategy, governance, and performance management of the call center OS vendors across Ops.
This role ensures vendors meet operational, financial, and compliance expectations, while fostering strong partnerships that support business growth and operational excellence.
What youll do-
Vendor Strategy (Call Centers Global Vendors)
Develop and execute the Opss vendor management strategy aligned with the business objectives
Define governance models, KPIs, and performance frameworks for all outsourced partners
Lead vendor selection, RFPs, onboarding, and contract negotiations
1.Performance & Operational Oversight
Monitor vendor performance through SLAs, KPIs, and QBRs
Identify and resolve service delivery gaps or escalations, drive continuous improvement initiatives
Ensure alignment between vendor operations and internal teams to maintain seamless service delivery
2. Financial & Commercial Management
Own the vendor budget, cost tracking, and cost optimization initiatives
Lead commercial negotiations including pricing, renewals, and contractual terms
Conduct regular spend analyses to ensure vendor value and ROI
3. Risk, Compliance & Quality
Ensure all vendor relationships adhere to internal policies, legal standards, and regulatory requirements.
Assess vendor risk and develop mitigation strategies.
Collaborate with legal, procurement, compliance, and security teams as needed.
4. Leadership & Collaboration
Manage a team (if applicable) responsible for day-to-day vendor operations.
Act as the main point of contact for executive-level vendor relationships.
Partner with internal stakeholders (Ops, Finance, IT, Legal, Procurement, etc.) to ensure business alignment.

Medison offers hope to patients suffering from rare and severe diseases, by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. Medison is a dynamic, fast-paced company, operating in over 30 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We are seeking a dynamic and strategic leader to serve as the Director of Global Indirect Procurement & Facilities. This role is responsible for overseeing the global strategy, operations and performance of all company’s facilities and indirect procurement functions across the organization. The ideal candidate will bring a strong background in operational excellence, vendor management, sustainability and cost optimization, while also leading cross-functional strategic initiatives driving efficiency and innovation.

Responsibilities:
Indirect Procurement
* Develop and execute a global indirect procurement strategy aligned with business goals
* Manage sourcing, contract negotiation, supplier performance, and risk mitigation
* Negotiate contracts and terms with vendors
* Analyze procurement data to identify cost-saving opportunities
* Optimize indirect procurement processes and systems to ensure cost-effectiveness and transparency
* Define and govern compliance with the internal company’s policies
* Build strong relationships with both key vendors and internal stakeholders Facilities Management
* Lead the global facilities strategy: ensuring safe, efficient, and sustainable workplaces across all company locations
* Oversee office design, space planning, lease management, and workplace services
* Implement global standards and best practices for facility operations and maintenance
* Ensure compliance with health, safety, and environmental regulations

City:
Petah Tikva

Position Overview: This role involves full responsibility for the company's purchasing, logistics, and warehouse processes, working closely with suppliers, internal departments, and external stakeholders. The position requires the ability to manage multiple tasks simultaneously (purchasing, warehouse, suppliers, logistics), independent work, a systemic view, and strong decision-making skills in real time.
?Key Areas of Responsibility: Purchasing and Supplier Management
* Full responsibility for purchasing materials, equipment, and services required by the company.
* Market research to identify leading suppliers and manufacturers.
* Supplier evaluation: conducting due diligence, including assessment of technical capabilities, Quality Assurance, and compliance with relevant standards (ISO and others).
* Ongoing work with both existing and new suppliers: managing contracts, terms, and negotiations.
* Cost reduction and identification of efficient alternatives for purchasing.
* Supply chain risk management, including creating emergency inventory and solving problems in real time. Order Management and Tracking
* Creating, managing, and tracking purchase orders (POs) in the ERP system.
* Collecting multiple quotes and negotiating with suppliers to achieve optimal terms.
* Monitoring order status, coordinating logistics with suppliers, and resolving issues such as delays, shortages, or defects.
* Generating weekly reports on progress, status, and timeline delays. Logistics
* Full responsibility for logistics, including shipment management and coordination with various stakeholders for on-time equipment delivery.
* Handling supply chain issues and delays.
* Staying updated on technological trends in hardware, computing, and electronics (EOL, EOS). Warehouse Management
* Managing the warehouse and warehouse staff.
* Planning preventive procurement to avoid shortages through inventory report analysis.
* Receiving, processing, and dispatching shipments on time.
* Close collaboration with the accounting department.